Solved Slow computer, icons gone

swker98

Posts: 1,054   +0
Hello, Im helping a friend with a computer. It was run very slow and all the icons were gone. I ran unhide.exe and everything was back. I have also attached all logs required along with the unhide log.

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 12/22/2008 10:15:01 AM
System Uptime: 5/21/2012 6:05:30 PM (2 hours ago)
.
Motherboard: Dell Inc. | | 0RY007
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz | Socket 775 | 2500/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 410.976 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 8.214 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
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No restore point in system.
.
==== Installed Programs ======================
.
32bit Web Browser
Acrobat.com
Adobe AIR
Adobe Reader 9.5.1
Adobe Shockwave Player 11.5
ALOT Toolbar
Apple Application Support
Apple Software Update
Bing Bar
Bing Rewards Client Installer
Browser Address Error Redirector
Browser Guard 4.0
Canon MP Navigator EX 2.0
Canon MP240 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Compatibility Pack for the 2007 Office system
Cozi
Dell-eBay
Dell Best of Web
Dell Getting Started Guide
Digital Line Detect
EDocs
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Java Auto Updater
Java(TM) 6 Update 30
Java(TM) 6 Update 7
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft UI Engine
Microsoft Works
NetWaiting
PC Tools Spyware Doctor with AntiVirus 9.0
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scrabble Blast Deluxe
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
.
==== Event Viewer Messages From Past Week ========
.
5/21/2012 12:29:29 PM, Error: EventLog [6008] - The previous system shutdown at 12:26:54 PM on 5/21/2012 was unexpected.
5/21/2012 12:25:46 PM, Error: Service Control Manager [7034] - The ThreatFire service terminated unexpectedly. It has done this 1 time(s).
5/21/2012 12:24:37 PM, Error: Service Control Manager [7034] - The Browser Defender Update Service service terminated unexpectedly. It has done this 1 time(s).
5/21/2012 12:17:06 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
5/21/2012 12:15:11 PM, Error: Service Control Manager [7034] - The Dock Login Service service terminated unexpectedly. It has done this 1 time(s).
5/21/2012 11:58:11 AM, Error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/21/2012 11:55:31 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Adobe Flash Player Update Service service to connect.
5/21/2012 11:55:31 AM, Error: Service Control Manager [7000] - The Adobe Flash Player Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/21/2012 1:08:08 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
5/21/2012 1:03:55 PM, Error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
5/21/2012 1:03:21 PM, Error: PCTCore [280] -
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.79.80:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.79.24:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.79.230:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.79.148:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.96:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.81:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.80:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.48:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.248:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.78.147:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.42:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.29:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.24:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.169:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.151:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.77.139:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.76.16:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.76.123:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.76.118:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.117.74.105:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.231.34:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.231.191:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.231.16:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.231.154:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.230.203:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.230.192:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.230.141:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.229.85:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.229.249:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.229.216:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.229.209:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.228.67:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.228.232:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 69.112.228.158:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.151.32:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.151.18:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.151.134:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.151.13:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.151.12:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.150.199:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.150.196:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.150.154:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.149.62:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.149.187:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.25:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.219:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.213:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.209:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.195:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.153:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.148.106:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.98:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.92:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.88:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.240:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.219:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.202:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.165:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.147.152:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.146.88:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.146.55:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.146.27:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.146.167:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.145.83:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.145.42:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.145.202:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.145.171:63331. The error status code is contained within the returned data.
5/21/2012 1:02:00 PM, Error: Microsoft-Windows-HttpEvent [15021] - An error occured while using SSL configuration for socket address 173.2.145.134:63331. The error status code is contained within the returned data.
5/17/2012 12:14:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.
5/17/2012 12:13:24 PM, Error: Service Control Manager [7030] - The ThreatFire service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
5/17/2012 11:45:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/17/2012 11:40:03 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
5/17/2012 11:40:03 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/17/2012 11:39:19 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/17/2012 11:39:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/17/2012 11:39:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
5/17/2012 11:39:15 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/17/2012 11:39:08 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
.
==== End Of File ===========================
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Heidi at 20:04:33 on 2012-05-21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.2864 [GMT -4:00]
.
AV: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Digital Line Detect\DLG.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\AERTSr64.exe
C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.optimum.net/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1081222
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit=userinit.exe,
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - C:\Program Files (x86)\alot\bin\alot.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - C:\Program Files (x86)\Dell\BAE\BAE.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - C:\Program Files (x86)\alot\bin\alot.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [GlDlykOIWsHqs.exe] C:\ProgramData\GlDlykOIWsHqs.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Heidi\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DIGITA~1.LNK - C:\Program Files (x86)\Digital Line Detect\DLG.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://cablevision.oberon-media.com/Gameshell/GameHost/1.0/OberonGameHost.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8C2E702D-9E3B-447D-80EC-4F1C4F4103BD} : DhcpNameServer = 192.168.1.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
BHO-X64: ALOT Toolbar Helper: {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files (x86)\alot\bin\alot.dll
BHO-X64: ALOT Toolbar Helper - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Guard BHO - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files (x86)\Dell\BAE\BAE.dll
BHO-X64: Browser Address Error Redirector - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: ALOT Toolbar: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files (x86)\alot\bin\alot.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 TfFsMon;TfFsMon;C:\Windows\system32\drivers\TfFsMon.sys --> C:\Windows\system32\drivers\TfFsMon.sys [?]
R0 TFSysMon;TfSysMon;C:\Windows\system32\drivers\TfSysMon.sys --> C:\Windows\system32\drivers\TfSysMon.sys [?]
R1 pctgntdi;pctgntdi;\??\C:\Windows\System32\drivers\pctgntdi64.sys --> C:\Windows\System32\drivers\pctgntdi64.sys [?]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\Windows\system32\Drivers\PCTSD64.sys --> C:\Windows\system32\Drivers\PCTSD64.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Windows\system32\AERTSr64.exe --> C:\Windows\system32\AERTSr64.exe [?]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe [2012-5-17 575416]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-9-24 155648]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
R3 PCTBD;PC Tools Browser Defender Driver;C:\Windows\system32\Drivers\PCTBD64.sys --> C:\Windows\system32\Drivers\PCTBD64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-13 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 257696]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-13 135664]
S3 pctplsg;pctplsg;\??\C:\Windows\System32\drivers\pctplsg64.sys --> C:\Windows\System32\drivers\pctplsg64.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe [2012-5-17 402336]
S3 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe [2012-5-17 1118648]
S3 TfNetMon;TfNetMon;\??\C:\Windows\system32\drivers\TfNetMon.sys --> C:\Windows\system32\drivers\TfNetMon.sys [?]
S3 ThreatFire;ThreatFire;C:\Program Files (x86)\PC Tools\PC Tools Security\TFEngine\TFService.exe service --> C:\Program Files (x86)\PC Tools\PC Tools Security\TFEngine\TFService.exe service [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-7-21 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-05-21 15:54:46 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FCF6CD58-A9A8-4566-8786-7FE6AFF9AE33}\mpengine.dll
2012-05-21 15:54:46 -------- d-----w- C:\Users\Heidi\AppData\Roaming\Malwarebytes
2012-05-21 15:53:45 -------- d-----w- C:\ProgramData\Malwarebytes
2012-05-21 15:53:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-05-21 15:53:20 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-05-21 15:49:34 -------- d-----w- C:\3b324b4a2caa3c82b105524d
2012-05-17 16:12:36 706776 --s---w- C:\Windows\System32\drivers\TfSysMon.sys
2012-05-17 16:12:36 41968 --s---w- C:\Windows\System32\drivers\TfNetMon.sys
2012-05-17 16:12:25 65664 --s---w- C:\Windows\System32\drivers\TfFsMon.sys
2012-05-17 15:45:41 85192 ----a-w- C:\Windows\System32\drivers\PCTBD64.sys
2012-05-17 15:45:40 767928 ----a-w- C:\Windows\BDTSupport.dll
2012-05-17 15:45:40 2271160 ----a-w- C:\Windows\PCTBDCore.dll
2012-05-17 15:45:40 1681336 ----a-w- C:\Windows\PCTBDRes.dll
2012-05-17 15:45:40 149432 ----a-w- C:\Windows\SGDetectionTool.dll
2012-05-17 15:45:20 341168 ----a-w- C:\Windows\System32\drivers\pctgntdi64.sys
2012-05-17 15:45:20 145432 ----a-w- C:\Windows\System32\drivers\pctwfpfilter64.sys
2012-05-17 15:45:18 14776 ----a-w- C:\Windows\System32\drivers\pctBTFix64.sys
2012-05-17 15:45:16 92896 ----a-w- C:\Windows\System32\drivers\pctplsg64.sys
2012-05-17 15:45:11 -------- d-----w- C:\Program Files (x86)\PC Tools
2012-05-17 15:43:26 453896 ----a-w- C:\Windows\System32\drivers\pctDS64.sys
2012-05-17 15:43:26 1096176 ----a-w- C:\Windows\System32\drivers\pctEFA64.sys
2012-05-17 15:43:24 426616 ----a-w- C:\Windows\System32\drivers\PCTCore64.sys
2012-05-17 15:43:23 251528 ----a-w- C:\Windows\System32\drivers\PCTSD64.sys
2012-05-17 15:43:23 -------- d-----w- C:\Program Files (x86)\Common Files\PC Tools
2012-05-17 15:43:12 -------- d-----w- C:\ProgramData\PC Tools
2012-05-17 15:43:11 -------- d-----w- C:\Users\Heidi\AppData\Roaming\TestApp
.
==================== Find3M ====================
.
2012-05-08 22:54:23 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-08 22:54:23 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-08 22:54:19 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-04-03 08:22:15 4699520 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-04-02 13:59:51 2766848 ----a-w- C:\Windows\System32\win32k.sys
2012-03-30 12:45:03 1423744 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-03-20 23:34:30 72576 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-03-01 15:39:45 327680 ----a-w- C:\Windows\System32\d3d10_1core.dll
2012-03-01 15:39:45 196096 ----a-w- C:\Windows\System32\d3d10_1.dll
2012-03-01 14:46:01 219648 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll
2012-03-01 14:46:01 160768 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2012-02-29 15:37:41 5632 ----a-w- C:\Windows\System32\wmi.dll
2012-02-29 15:37:38 219136 ----a-w- C:\Windows\System32\wintrust.dll
2012-02-29 15:35:44 78848 ----a-w- C:\Windows\System32\imagehlp.dll
2012-02-29 15:11:45 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-02-29 15:11:42 172032 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-02-29 15:09:53 157696 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-02-29 14:40:31 2002944 ----a-w- C:\Windows\System32\d3d10warp.dll
2012-02-29 14:09:35 834048 ----a-w- C:\Windows\System32\d2d1.dll
2012-02-29 14:08:47 1172480 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2012-02-29 14:06:08 1556480 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-29 13:52:46 16384 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-02-29 13:44:50 683008 ----a-w- C:\Windows\SysWow64\d2d1.dll
2012-02-29 13:41:40 1069056 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-23 14:18:36 279656 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 20:04:50.40 ===============
 
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org
Database version: v2012.05.21.02
Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Heidi :: HEIDI-PC [administrator]
5/21/2012 11:57:14 AM
mbam-log-2012-05-21 (11-57-14).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215068
Time elapsed: 9 minute(s), 7 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Users\Heidi\AppData\Local\Temp\u4VRfsp3LphKia.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
(end)

Unhide by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Unhide.exe can be found at this link:
http://www.bleepingcomputer.com/forums/topic405109.html
Program started at: 05/21/2012 11:42:08 AM
Windows Version: Windows Vista
Please be patient while your files are made visible again.
Processing the C:\ drive
Finished processing the C:\ drive. 190705 files processed.
Processing the D:\ drive
Finished processing the D:\ drive. 12217 files processed.
Restoring the Start Menu.
* 18 Shortcuts and Desktop items were restored.

Searching for Windows Registry changes made by FakeHDD rogues.
- Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
* NoActiveDesktopChanges policy was found and deleted!
- Checking HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
* Start_ShowControlPanel was set to 0! It was set back to 1!
* Start_ShowHelp was set to 0! It was set back to 1!
* Start_ShowMyComputer was set to 0! It was set back to 1!
* Start_ShowMyDocs was set to 0! It was set back to 1!
* Start_ShowMyMusic was set to 0! It was set back to 1!
* Start_ShowMyPics was set to 0! It was set back to 1!
* Start_ShowPrinters was set to 0! It was set back to 1!
* Start_ShowRecentDocs was set to 0! It was set back to 2!
* Start_TrackDocs was set to 0! It was set back to 1!
* Start_TrackProgs was set to 0! It was set back to 1!
* Start_ShowUser was set to 0! It was set back to 1!
* Start_ShowMyGames was set to 0! It was set back to 1!
Restarting Explorer.exe in order to apply changes.
Program finished at: 05/21/2012 11:52:05 AM
Execution time: 0 hours(s), 9 minute(s), and 57 seconds(s)

BE ADVISED THAT GMER DID NOT GDND ANYTHING SO I DID NOT POST THE LOG


Thank You
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running tools or applying updates other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

============================================================================

Are there any current issues?

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

====================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.
 
Thanks for your quick response. The computer is runnig much better after I ran MBAM.
Here are the logs requested.
Bootkit Remover
(c) 2009 Esage Lab
www.esagelab.com
Program version: 1.2.0.1
OS Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6
002), 64-bit
System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000003`ac000000
Boot sector MD5 is: fe5642739ba66ba18c128543669678a2
Size Device Name MBR Status
--------------------------------------------
465 GB \\.\PhysicalDrive0 Unknown boot code
Unknown boot code has been found on some of your physical disks.
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>

Done;
Press any key to quit...




aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-21 23:42:35
-----------------------------
23:42:35.823 OS Version: Windows x64 6.0.6002 Service Pack 2
23:42:35.823 Number of processors: 2 586 0x1706
23:42:35.823 ComputerName: HEIDI-PC UserName: Heidi
23:42:38.179 Initialize success
23:43:30.361 AVAST engine defs: 12052101
23:43:40.142 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
23:43:40.142 Disk 0 Vendor: WDC_WD5000AAKS-75A7B0 01.03B01 Size: 476940MB BusType: 3
23:43:40.158 Disk 0 MBR read successfully
23:43:40.158 Disk 0 MBR scan
23:43:40.173 Disk 0 Windows VISTA default MBR code
23:43:40.173 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
23:43:40.189 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 15000 MB offset 81920
23:43:40.204 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 461899 MB offset 30801920
23:43:40.236 Disk 0 scanning C:\Windows\system32\drivers
23:43:50.594 Service scanning
23:44:07.863 Modules scanning
23:44:07.863 Disk 0 trace - called modules:
23:44:07.879 ntoskrnl.exe CLASSPNP.SYS disk.sys PCTCore64.sys acpi.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
23:44:07.894 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800590e250]
23:44:07.894 3 CLASSPNP.SYS[fffffa6000fcac33] -> nt!IofCallDriver -> [0xfffffa8005809170]
23:44:07.894 5 PCTCore64.sys[fffffa6000acd720] -> nt!IofCallDriver -> [0xfffffa800487d580]
23:44:07.894 7 acpi.sys[fffffa6000943fde] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa800487f060]
23:44:09.532 AVAST engine scan C:\Windows
23:44:12.481 AVAST engine scan C:\Windows\system32
23:47:57.526 AVAST engine scan C:\Windows\system32\drivers
23:48:26.418 AVAST engine scan C:\Users\Heidi
23:51:55.286 AVAST engine scan C:\ProgramData
23:52:42.882 Scan finished successfully
23:54:16.294 Disk 0 MBR has been saved successfully to "C:\Users\Heidi\Desktop\MBR.dat"
23:54:16.294 The log file has been saved successfully to "C:\Users\Heidi\Desktop\aswMBR.txt"
 
Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.com
* Rkill.scr
* Rkill.exe
  • Double-click on the Rkill icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
ComboFix 12-05-22.02 - Heidi 05/22/2012 20:58:11.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4084.2338 [GMT -4:00]
Running from: c:\users\Heidi\Desktop\ComboFix.exe
AV: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
SP: PC Tools Spyware Doctor with AntiVirus *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\ct7mlCws5TDHMB
c:\programdata\LmZjqqvjryEj6S
c:\programdata\TVbRMueD4itMnZ
c:\users\Heidi\AppData\Local\Temp\{3FE7816D-D931-497F-9EA9-0E4E94922FEA}\fpb.tmp
.
.
((((((((((((((((((((((((( Files Created from 2012-04-23 to 2012-05-23 )))))))))))))))))))))))))))))))
.
.
2012-05-23 01:06 . 2012-05-23 01:06 -------- d-----w- c:\users\Heidi\AppData\Local\temp
2012-05-23 01:06 . 2012-05-23 01:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-22 04:02 . 2012-05-22 04:02 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-05-22 04:02 . 2012-05-22 04:02 -------- d-----w- c:\program files (x86)\Oracle
2012-05-22 04:01 . 2012-05-22 04:01 772552 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2012-05-21 15:54 . 2012-05-21 15:54 -------- d-----w- c:\users\Heidi\AppData\Roaming\Malwarebytes
2012-05-21 15:54 . 2012-05-08 17:02 8955792 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FCF6CD58-A9A8-4566-8786-7FE6AFF9AE33}\mpengine.dll
2012-05-21 15:53 . 2012-05-21 15:53 -------- d-----w- c:\programdata\Malwarebytes
2012-05-21 15:53 . 2012-04-04 19:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-21 15:53 . 2012-05-21 15:53 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-05-21 15:49 . 2012-05-21 15:54 -------- d-----w- C:\3b324b4a2caa3c82b105524d
2012-05-17 16:12 . 2012-04-23 17:11 706776 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2012-05-17 16:12 . 2012-04-23 17:11 41968 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2012-05-17 16:12 . 2012-04-23 17:11 65664 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2012-05-17 15:45 . 2012-04-13 18:28 85192 ----a-w- c:\windows\system32\drivers\PCTBD64.sys
2012-05-17 15:43 . 2012-04-23 18:18 251528 ----a-w- c:\windows\system32\drivers\PCTSD64.sys
2012-05-17 15:43 . 2012-05-17 16:12 -------- d-----w- c:\programdata\PC Tools
2012-05-17 15:43 . 2012-05-17 15:43 -------- d-----w- c:\users\Heidi\AppData\Roaming\TestApp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-22 04:01 . 2010-04-15 22:20 687560 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-05-08 22:54 . 2012-04-04 22:31 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-05-08 22:54 . 2011-06-22 12:33 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-08 22:54 . 2012-04-20 21:54 8769696 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2012-04-13 17:55 . 2012-05-17 15:45 3488 ----a-w- c:\windows\UDB.zip
2012-04-13 17:55 . 2012-05-17 15:45 131 ----a-w- c:\windows\IDB.zip
2012-02-29 15:37 . 2012-04-21 18:27 5632 ----a-w- c:\windows\system32\wmi.dll
2012-02-29 15:37 . 2012-04-21 18:27 219136 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 15:35 . 2012-04-21 18:27 78848 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 15:11 . 2012-04-21 18:27 5120 ----a-w- c:\windows\SysWow64\wmi.dll
2012-02-29 15:11 . 2012-04-21 18:27 172032 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-02-29 15:09 . 2012-04-21 18:27 157696 ----a-w- c:\windows\SysWow64\imagehlp.dll
2012-02-29 13:52 . 2012-04-21 18:27 16384 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-02-28 06:56 . 2012-04-21 18:27 2311168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 06:49 . 2012-04-21 18:27 1390080 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 06:48 . 2012-04-21 18:27 1493504 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 06:42 . 2012-04-21 18:28 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-28 01:18 . 2012-04-21 18:27 1799168 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-02-28 01:11 . 2012-04-21 18:27 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-02-28 01:11 . 2012-04-21 18:27 1127424 ----a-w- c:\windows\SysWow64\wininet.dll
2012-02-28 01:03 . 2012-04-21 18:28 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-02-23 14:18 . 2010-11-11 21:22 279656 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-01-24 421888]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
.
c:\users\Heidi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-24 1295656]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files (x86)\Digital Line Detect\DLG.exe [2008-12-22 50688]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2008-9-24 1295656]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdAuxService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdCoreService]
@="Service"
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-08 257696]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 22:54]
.
2012-05-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-13 04:23]
.
2012-05-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-13 04:23]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RAVCpl64.exe" [2008-07-18 6453760]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-05-05 137240]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-05-05 202264]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-05-05 165400]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-04 2114376]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.optimum.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
LSP: c:\program files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
TCP: DhcpNameServer = 192.168.1.1
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-GlDlykOIWsHqs.exe - c:\programdata\GlDlykOIWsHqs.exe
HKLM-Run-Windows Defender - c:\program files (x86)\Windows Defender\MSASCui.exe
HKLM-Run-Skytel - Skytel.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\uninstaller.exe
AddRemove-alotToolbar - c:\program files (x86)\alot\alotUninst.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2012-05-22 21:13:31
ComboFix-quarantined-files.txt 2012-05-23 01:13
.
Pre-Run: 436,451,827,712 bytes free
Post-Run: 436,776,656,896 bytes free
.
- - End Of File - - 66AC7D3FD340138A354091046E222C4D
 
Looks good.

How is computer doing?

Download OTL to your Desktop.

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Under the Custom Scan box paste this in:


netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\tasks\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /I " " /c
dir /b "%systemroot%\*.exe" | find /I " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop


  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
OTL logfile created on: 5/22/2012 10:11:04 PM - Run 1
OTL by OldTimer - Version 3.2.43.1 Folder = C:\Users\Heidi\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.99 Gb Total Physical Memory | 2.36 Gb Available Physical Memory | 59.29% Memory free
8.15 Gb Paging File | 6.42 Gb Available in Paging File | 78.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 406.82 Gb Free Space | 90.19% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 8.21 Gb Free Space | 56.08% Space Free | Partition Type: NTFS

Computer Name: HEIDI-PC | User Name: Heidi | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/22 22:10:23 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Heidi\Desktop\OTL.exe
PRC - [2012/05/08 18:54:23 | 000,351,904 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
PRC - [2012/04/23 14:17:28 | 000,364,472 | ---- | M] (PC Tools) -- C:\Program Files (x86)\PC Tools\PC Tools Security\sdloader.exe
PRC - [2012/04/13 14:28:36 | 000,575,416 | ---- | M] (Threat Expert Ltd.) -- C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe
PRC - [2012/03/05 18:52:33 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2008/09/24 00:09:52 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe


========== Modules (No Company Name) ==========

MOD - [2012/04/23 14:17:20 | 000,376,248 | ---- | M] () -- C:\Program Files (x86)\PC Tools\PC Tools Security\PCTUI\PCTUI.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2008/09/24 00:09:52 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV:64bit: - [2008/07/18 00:54:02 | 000,086,016 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\SysNative\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2008/07/02 03:11:34 | 000,412,672 | ---- | M] (Conexant Systems, Inc.) [Auto | Running] -- C:\Windows\SysNative\DRIVERS\xaudio64.exe -- (XAudioService)
SRV:64bit: - [2008/01/20 22:47:32 | 000,383,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/05/08 18:54:23 | 000,257,696 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/04/23 14:17:18 | 001,118,648 | ---- | M] (PC Tools) [On_Demand | Stopped] -- C:\Program Files (x86)\PC Tools\PC Tools Security\pctsSvc.exe -- (sdCoreService)
SRV - [2012/04/23 13:11:58 | 000,402,336 | ---- | M] (PC Tools) [On_Demand | Stopped] -- C:\Program Files (x86)\PC Tools\PC Tools Security\pctsAuxs.exe -- (sdAuxService)
SRV - [2012/04/23 13:11:54 | 000,071,008 | ---- | M] (PC Tools) [On_Demand | Stopped] -- C:\Program Files (x86)\PC Tools\PC Tools Security\TFEngine\TFService.exe -- (ThreatFire)
SRV - [2012/04/13 14:28:36 | 000,575,416 | ---- | M] (Threat Expert Ltd.) [Auto | Running] -- C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe -- (Browser Defender Update Service)
SRV - [2011/02/28 18:44:14 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/25 10:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/03/30 00:42:14 | 000,066,368 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/04/23 14:18:26 | 000,092,896 | ---- | M] (PC Tools) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\pctplsg64.sys -- (pctplsg)
DRV:64bit: - [2012/04/23 14:18:02 | 000,251,528 | ---- | M] (PC Tools) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\PCTSD64.sys -- (PCTSD)
DRV:64bit: - [2012/04/23 14:12:50 | 000,341,168 | ---- | M] (PC Tools) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\pctgntdi64.sys -- (pctgntdi)
DRV:64bit: - [2012/04/23 13:11:56 | 000,706,776 | --S- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TfSysMon.sys -- (TFSysMon)
DRV:64bit: - [2012/04/23 13:11:56 | 000,065,664 | --S- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TfFsMon.sys -- (TfFsMon)
DRV:64bit: - [2012/04/23 13:11:56 | 000,041,968 | --S- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\TfNetMon.sys -- (TfNetMon)
DRV:64bit: - [2012/04/23 12:36:50 | 000,426,616 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PCTCore64.sys -- (PCTCore)
DRV:64bit: - [2012/04/13 14:28:56 | 000,085,192 | ---- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\PCTBD64.sys -- (PCTBD)
DRV:64bit: - [2012/02/29 09:52:46 | 000,016,384 | ---- | M] (Microsoft Corporation) [Recognizer | System | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/28 11:43:12 | 000,453,896 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\pctDS64.sys -- (pctDS)
DRV:64bit: - [2008/07/02 03:11:34 | 000,010,240 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\xaudio64.sys -- (XAudio)
DRV:64bit: - [2008/07/02 03:11:32 | 000,017,024 | ---- | M] (Conexant) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\mdmxsdk.sys -- (mdmxsdk)
DRV:64bit: - [2008/07/02 03:11:28 | 001,487,872 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\CAX_DPV.sys -- (HSF_DPV)
DRV:64bit: - [2008/07/02 03:11:28 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\CAX_CNXT.sys -- (winachsf)
DRV:64bit: - [2008/07/02 03:11:28 | 000,411,136 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\CAXHWBS2.sys -- (CAXHWBS2)
DRV:64bit: - [2008/05/05 05:31:38 | 000,313,472 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\e1e6032e.sys -- (e1express) Intel(R)
DRV:64bit: - [2008/05/05 04:40:20 | 007,172,608 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\igdkmd64.sys -- (igfx)
DRV:64bit: - [2007/11/14 05:00:00 | 000,053,488 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2006/11/02 03:48:50 | 002,488,320 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\atikmdag.sys -- (R300)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...&oe={outputEncoding}&sourceid=ie7&rlz=1I7DKUS
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.optimum.net/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
IE - HKCU\..\SearchScopes,DefaultScope = {5AA2BA46-9913-4DC7-9620-69AB0FA17AE7}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{547EEAAC-3665-4e6c-B326-C622D698543A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=SOLTDF&pc=SOLTDF&src=IE-SearchBox
IE - HKCU\..\SearchScopes\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7}: "URL" = http://search.alot.com/web?q={searc...id=11234&camp_id=610&tb_version=2.5.15000.521
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...={outputEncoding}&sourceid=ie7&rlz=1I7DKUS_en
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.4.0: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.4.1: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{cb84136f-9c44-433a-9048-c5cd9df1dc16}: C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\Firefox\ [2012/05/17 11:45:42 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/05/22 21:07:27 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (PC Tools Browser Guard BHO) - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files (x86)\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4:64bit: - HKLM..\Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Windows\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] Skytel.exe File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - Startup: C:\Users\Heidi\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\Startup\Dell Dock.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000017 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab (QuickTime Object)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} http://cablevision.oberon-media.com/Gameshell/GameHost/1.0/OberonGameHost.cab (Oberon Flash Game Host)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{8C2E702D-9E3B-447D-80EC-4F1C4F4103BD}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\cozi - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/05/22 22:10:23 | 000,595,968 | ---- | C] (OldTimer Tools) -- C:\Users\Heidi\Desktop\OTL.exe
[2012/05/22 22:06:04 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2012/05/22 21:13:40 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2012/05/22 21:13:40 | 000,000,000 | ---D | C] -- C:\Users\Heidi\AppData\Local\temp
[2012/05/22 20:56:07 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2012/05/22 20:56:07 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2012/05/22 20:56:07 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2012/05/22 20:55:55 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2012/05/22 20:55:49 | 000,000,000 | ---D | C] -- C:\Qoobox
[2012/05/22 20:55:24 | 004,502,181 | R--- | C] (Swearware) -- C:\Users\Heidi\Desktop\ComboFix.exe
[2012/05/22 00:02:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2012/05/22 00:02:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Oracle
[2012/05/21 23:42:15 | 004,731,392 | ---- | C] (AVAST Software) -- C:\Users\Heidi\Desktop\aswMBR.exe
[2012/05/21 20:04:19 | 000,607,260 | R--- | C] (Swearware) -- C:\Users\Heidi\Desktop\dds.scr
[2012/05/21 11:54:46 | 000,000,000 | ---D | C] -- C:\Users\Heidi\AppData\Roaming\Malwarebytes
[2012/05/21 11:53:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/05/21 11:53:45 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/05/21 11:53:44 | 000,024,904 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2012/05/21 11:53:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2012/05/21 11:49:34 | 000,000,000 | ---D | C] -- C:\3b324b4a2caa3c82b105524d
[2012/05/17 12:12:36 | 000,706,776 | --S- | C] (PC Tools) -- C:\Windows\SysNative\drivers\TfSysMon.sys
[2012/05/17 12:12:36 | 000,041,968 | --S- | C] (PC Tools) -- C:\Windows\SysNative\drivers\TfNetMon.sys
[2012/05/17 12:12:25 | 000,065,664 | --S- | C] (PC Tools) -- C:\Windows\SysNative\drivers\TfFsMon.sys
[2012/05/17 11:45:41 | 000,085,192 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\PCTBD64.sys
[2012/05/17 11:45:40 | 002,271,160 | ---- | C] (Threat Expert Ltd.) -- C:\Windows\PCTBDCore.dll
[2012/05/17 11:45:40 | 001,681,336 | ---- | C] (Threat Expert Ltd.) -- C:\Windows\PCTBDRes.dll
[2012/05/17 11:45:40 | 000,149,432 | ---- | C] (PC Tools) -- C:\Windows\SGDetectionTool.dll
[2012/05/17 11:45:20 | 000,341,168 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctgntdi64.sys
[2012/05/17 11:45:20 | 000,145,432 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctwfpfilter64.sys
[2012/05/17 11:45:18 | 000,014,776 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctBTFix64.sys
[2012/05/17 11:45:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Tools Security
[2012/05/17 11:45:16 | 000,092,896 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctplsg64.sys
[2012/05/17 11:45:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PC Tools
[2012/05/17 11:43:26 | 001,096,176 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctEFA64.sys
[2012/05/17 11:43:26 | 000,453,896 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\pctDS64.sys
[2012/05/17 11:43:24 | 000,426,616 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\PCTCore64.sys
[2012/05/17 11:43:23 | 000,251,528 | ---- | C] (PC Tools) -- C:\Windows\SysNative\drivers\PCTSD64.sys
[2012/05/17 11:43:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\PC Tools
[2012/05/17 11:43:12 | 000,000,000 | ---D | C] -- C:\ProgramData\PC Tools
[2012/05/17 11:43:11 | 000,000,000 | ---D | C] -- C:\Users\Heidi\AppData\Roaming\TestApp
[2012/05/17 11:19:42 | 000,000,000 | ---D | C] -- C:\USERS\HEIDI\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\Data Recovery

========== Files - Modified Within 30 Days ==========

[2012/05/22 22:13:19 | 000,703,388 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/05/22 22:13:19 | 000,604,264 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/05/22 22:13:19 | 000,103,964 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/05/22 22:10:23 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Heidi\Desktop\OTL.exe
[2012/05/22 22:06:07 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/05/22 22:06:06 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/05/22 22:06:04 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/05/22 22:05:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/05/22 22:05:47 | 4283,617,280 | -HS- | M] () -- C:\hiberfil.sys
[2012/05/22 21:56:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/05/22 21:54:25 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/05/22 21:17:13 | 004,112,740 | ---- | M] () -- C:\Windows\SysNative\drivers\Cat.DB
[2012/05/22 21:07:27 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2012/05/22 20:55:27 | 004,502,181 | R--- | M] (Swearware) -- C:\Users\Heidi\Desktop\ComboFix.exe
[2012/05/21 23:54:16 | 000,000,512 | ---- | M] () -- C:\Users\Heidi\Desktop\MBR.dat
[2012/05/21 23:42:21 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Users\Heidi\Desktop\aswMBR.exe
[2012/05/21 23:41:46 | 000,083,968 | ---- | M] (Esage Lab) -- C:\Users\Heidi\Desktop\boot_cleaner.exe
[2012/05/21 20:04:19 | 000,607,260 | R--- | M] (Swearware) -- C:\Users\Heidi\Desktop\dds.scr
[2012/05/21 13:03:10 | 000,000,000 | -H-- | M] () -- C:\Windows\SysNative\drivers\Msft_User_WpdFs_01_07_00.Wdf
[2012/05/21 13:02:50 | 000,302,592 | ---- | M] () -- C:\Users\Heidi\Desktop\tsdm3mum.exe
[2012/05/21 11:53:46 | 000,000,950 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/17 16:49:17 | 000,000,160 | ---- | M] () -- C:\ProgramData\-TVbRMueD4itMnZr
[2012/05/17 16:49:17 | 000,000,000 | ---- | M] () -- C:\ProgramData\-TVbRMueD4itMnZ
[2012/05/17 11:45:19 | 000,002,035 | ---- | M] () -- C:\Users\Public\Desktop\PC Tools Spyware Doctor with AntiVirus.lnk
[2012/05/17 11:19:46 | 000,000,160 | ---- | M] () -- C:\ProgramData\-ct7mlCws5TDHMBr
[2012/05/17 11:19:46 | 000,000,000 | ---- | M] () -- C:\ProgramData\-ct7mlCws5TDHMB
[2012/05/17 11:16:58 | 000,280,704 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/05/15 18:59:12 | 000,000,127 | ---- | M] () -- C:\Windows\SysNative\MRT.INI
[2012/05/15 18:39:54 | 000,000,176 | ---- | M] () -- C:\ProgramData\-LmZjqqvjryEj6Sr
[2012/05/15 18:39:54 | 000,000,000 | ---- | M] () -- C:\ProgramData\-LmZjqqvjryEj6S
[2012/05/13 20:50:07 | 000,000,633 | ---- | M] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Data_Recovery.lnk
[2012/05/13 12:45:36 | 000,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/04/23 14:18:26 | 000,092,896 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\pctplsg64.sys
[2012/04/23 14:18:02 | 000,251,528 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\PCTSD64.sys
[2012/04/23 14:17:02 | 000,014,776 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\pctBTFix64.sys
[2012/04/23 14:12:56 | 000,145,432 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\pctwfpfilter64.sys
[2012/04/23 14:12:50 | 000,341,168 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\pctgntdi64.sys
[2012/04/23 13:11:56 | 000,706,776 | --S- | M] (PC Tools) -- C:\Windows\SysNative\drivers\TfSysMon.sys
[2012/04/23 13:11:56 | 000,065,664 | --S- | M] (PC Tools) -- C:\Windows\SysNative\drivers\TfFsMon.sys
[2012/04/23 13:11:56 | 000,041,968 | --S- | M] (PC Tools) -- C:\Windows\SysNative\drivers\TfNetMon.sys
[2012/04/23 12:36:50 | 000,426,616 | ---- | M] (PC Tools) -- C:\Windows\SysNative\drivers\PCTCore64.sys

========== Files Created - No Company Name ==========

[2012/05/22 20:56:07 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2012/05/22 20:56:07 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2012/05/22 20:56:07 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2012/05/22 20:56:07 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2012/05/22 20:56:07 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/05/21 23:54:16 | 000,000,512 | ---- | C] () -- C:\Users\Heidi\Desktop\MBR.dat
[2012/05/21 13:03:16 | 000,302,592 | ---- | C] () -- C:\Users\Heidi\Desktop\tsdm3mum.exe
[2012/05/21 13:03:10 | 000,000,000 | -H-- | C] () -- C:\Windows\SysNative\drivers\Msft_User_WpdFs_01_07_00.Wdf
[2012/05/21 11:53:46 | 000,000,950 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/21 11:52:00 | 000,002,163 | ---- | C] () -- C:\Users\Public\Desktop\MP240 series On-screen Manual.lnk
[2012/05/21 11:52:00 | 000,002,035 | ---- | C] () -- C:\Users\Public\Desktop\PC Tools Spyware Doctor with AntiVirus.lnk
[2012/05/21 11:52:00 | 000,001,932 | ---- | C] () -- C:\Users\Public\Desktop\MP Navigator EX 2.0.lnk
[2012/05/21 11:52:00 | 000,001,930 | ---- | C] () -- C:\Users\Public\Desktop\Easy-PhotoPrint EX.lnk
[2012/05/21 11:52:00 | 000,001,919 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/05/21 11:52:00 | 000,001,887 | ---- | C] () -- C:\Users\Public\Desktop\Canon MP240 series User Registration.LNK
[2012/05/21 11:52:00 | 000,001,876 | ---- | C] () -- C:\Users\Public\Desktop\Canon Solution Menu.lnk
[2012/05/21 11:52:00 | 000,001,758 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2012/05/21 11:52:00 | 000,001,750 | ---- | C] () -- C:\Users\Public\Desktop\My Printer.lnk
[2012/05/21 11:52:00 | 000,000,975 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2012/05/21 11:52:00 | 000,000,970 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Windows Media Player.lnk
[2012/05/21 11:52:00 | 000,000,258 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk
[2012/05/21 11:52:00 | 000,000,240 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk
[2012/05/17 16:49:17 | 000,000,160 | ---- | C] () -- C:\ProgramData\-TVbRMueD4itMnZr
[2012/05/17 16:49:17 | 000,000,000 | ---- | C] () -- C:\ProgramData\-TVbRMueD4itMnZ
[2012/05/17 16:49:12 | 000,000,633 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Data_Recovery.lnk
[2012/05/17 12:13:35 | 004,112,740 | ---- | C] () -- C:\Windows\SysNative\drivers\Cat.DB
[2012/05/17 12:09:36 | 4283,617,280 | -HS- | C] () -- C:\hiberfil.sys
[2012/05/17 11:45:40 | 000,767,928 | ---- | C] () -- C:\Windows\BDTSupport.dll
[2012/05/17 11:45:40 | 000,003,488 | ---- | C] () -- C:\Windows\UDB.zip
[2012/05/17 11:45:40 | 000,000,882 | ---- | C] () -- C:\Windows\RegSDImport.xml
[2012/05/17 11:45:40 | 000,000,879 | ---- | C] () -- C:\Windows\RegISSImport.xml
[2012/05/17 11:45:40 | 000,000,131 | ---- | C] () -- C:\Windows\IDB.zip
[2012/05/17 11:19:46 | 000,000,160 | ---- | C] () -- C:\ProgramData\-ct7mlCws5TDHMBr
[2012/05/17 11:19:46 | 000,000,000 | ---- | C] () -- C:\ProgramData\-ct7mlCws5TDHMB
[2012/05/15 18:59:12 | 000,000,127 | ---- | C] () -- C:\Windows\SysNative\MRT.INI
[2012/05/13 20:50:08 | 000,000,176 | ---- | C] () -- C:\ProgramData\-LmZjqqvjryEj6Sr
[2012/05/13 20:50:07 | 000,000,000 | ---- | C] () -- C:\ProgramData\-LmZjqqvjryEj6S
[2011/01/10 18:31:34 | 000,031,049 | ---- | C] () -- C:\Users\Heidi\AppData\Roaming\UserTile.png

========== LOP Check ==========

[2009/01/17 16:02:57 | 000,000,000 | ---D | M] -- C:\Users\Heidi\AppData\Roaming\Canon
[2009/04/30 18:12:10 | 000,000,000 | ---D | M] -- C:\Users\Heidi\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2009/01/17 16:18:56 | 000,000,000 | ---D | M] -- C:\Users\Heidi\AppData\Roaming\Template
[2012/05/17 11:43:11 | 000,000,000 | ---D | M] -- C:\Users\Heidi\AppData\Roaming\TestApp
[2012/05/22 22:04:53 | 000,032,598 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========

< %SYSTEMDRIVE%\*.* >
[2009/04/11 02:36:36 | 000,333,257 | RHS- | M] () -- C:\bootmgr
[2008/06/24 20:22:20 | 000,546,872 | ---- | M] (Microsoft Corporation) -- C:\bootmgr.efi
[2012/05/22 21:13:34 | 000,013,381 | ---- | M] () -- C:\ComboFix.txt
[2008/12/22 19:07:54 | 000,003,527 | R--- | M] () -- C:\dell.sdr
[2012/05/22 22:05:47 | 4283,617,280 | -HS- | M] () -- C:\hiberfil.sys
[2012/05/22 22:05:45 | 302,268,415 | -HS- | M] () -- C:\pagefile.sys

< %systemroot%\Fonts\*.com >
[2006/11/02 11:06:41 | 000,026,040 | ---- | M] () -- C:\Windows\Fonts\GlobalMonospace.CompositeFont
[2006/11/02 11:06:41 | 000,026,489 | ---- | M] () -- C:\Windows\Fonts\GlobalSansSerif.CompositeFont
[2006/11/02 11:06:41 | 000,029,779 | ---- | M] () -- C:\Windows\Fonts\GlobalSerif.CompositeFont
[2009/10/03 15:36:45 | 000,037,665 | ---- | M] () -- C:\Windows\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2006/09/18 17:35:48 | 000,000,065 | ---- | M] () -- C:\Windows\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >

< %systemroot%\Fonts\*.exe >

< %systemroot%\system32\spool\prtprocs\w32x86\*.* >

< %systemroot%\REPAIR\*.bak1 >

< %systemroot%\REPAIR\*.ini >

< %systemroot%\system32\*.jpg >

< %systemroot%\*.jpg >

< %systemroot%\*.png >

< %systemroot%\*.scr >

< %systemroot%\*._sy >

< %APPDATA%\Adobe\Update\*.* >

< %ALLUSERSPROFILE%\Favorites\*.* >

< %APPDATA%\Microsoft\*.* >

< %PROGRAMFILES%\*.* >
[2008/01/20 23:21:59 | 000,000,174 | -HS- | M] () -- C:\Program Files (x86)\desktop.ini

< %APPDATA%\Update\*.* >

< %systemroot%\*. /mp /s >

< %systemroot%\System32\config\*.sav >

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2012/02/02 12:33:55 | 000,000,286 | -HS- | M] () -- C:\Users\Heidi\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\desktop.ini

< %USERPROFILE%\Desktop\*.exe >
[2012/05/21 23:42:21 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Users\Heidi\Desktop\aswMBR.exe
[2012/05/21 23:41:46 | 000,083,968 | ---- | M] (Esage Lab) -- C:\Users\Heidi\Desktop\boot_cleaner.exe
[2012/05/22 20:55:27 | 004,502,181 | R--- | M] (Swearware) -- C:\Users\Heidi\Desktop\ComboFix.exe
[2012/05/22 22:10:23 | 000,595,968 | ---- | M] (OldTimer Tools) -- C:\Users\Heidi\Desktop\OTL.exe
[2012/05/21 13:02:50 | 000,302,592 | ---- | M] () -- C:\Users\Heidi\Desktop\tsdm3mum.exe

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\tasks\*.* >
[2012/05/22 21:54:25 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/05/22 22:06:04 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/05/22 21:56:01 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/05/22 22:06:01 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2012/05/22 22:04:53 | 000,032,598 | ---- | M] () -- C:\Windows\tasks\SCHEDLGU.TXT

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2009/01/14 18:22:46 | 000,000,402 | -HS- | M] () -- C:\Users\Heidi\Favorites\desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >
[2012/05/17 11:19:46 | 000,000,000 | ---- | M] () -- C:\ProgramData\-ct7mlCws5TDHMB
[2012/05/17 11:19:46 | 000,000,160 | ---- | M] () -- C:\ProgramData\-ct7mlCws5TDHMBr
[2012/05/15 18:39:54 | 000,000,000 | ---- | M] () -- C:\ProgramData\-LmZjqqvjryEj6S
[2012/05/15 18:39:54 | 000,000,176 | ---- | M] () -- C:\ProgramData\-LmZjqqvjryEj6Sr
[2012/05/17 16:49:17 | 000,000,000 | ---- | M] () -- C:\ProgramData\-TVbRMueD4itMnZ
[2012/05/17 16:49:17 | 000,000,160 | ---- | M] () -- C:\ProgramData\-TVbRMueD4itMnZr

< %systemroot%\system32\drivers\*.rmv >

< dir /b "%systemroot%\system32\*.exe" | find /I " " /c >

< dir /b "%systemroot%\*.exe" | find /I " " /c >

< %PROGRAMFILES%\Microsoft\*.* >

< %systemroot%\System32\Wbem\proquota.exe >

< %PROGRAMFILES%\Mozilla Firefox\*.dat >

< %USERPROFILE%\Cookies\*.txt /x >

< %SystemRoot%\system32\fonts\*.* >

< %systemroot%\system32\winlog\*.* >

< %systemroot%\system32\Language\*.* >

< %systemroot%\system32\Settings\*.* >

< %systemroot%\system32\*.quo >

< %SYSTEMROOT%\AppPatch\*.exe >

< %SYSTEMROOT%\inf\*.exe >

< %SYSTEMROOT%\Installer\*.exe >

< %systemroot%\system32\config\*.bak2 >

< %systemroot%\system32\Computers\*.* >

< %SystemRoot%\system32\Sound\*.* >

< %SystemRoot%\system32\SpecialImg\*.* >

< %SystemRoot%\system32\code\*.* >

< %SystemRoot%\system32\draft\*.* >

< %SystemRoot%\system32\MSSSys\*.* >

< %ProgramFiles%\Javascript\*.* >

< %systemroot%\pchealth\helpctr\System\*.exe /s >

< %systemroot%\Web\*.exe >

< %systemroot%\system32\msn\*.* >

< %systemroot%\system32\*.tro >

< %AppData%\Microsoft\Installer\msupdates\*.* >

< %ProgramFiles%\Messenger\*.* >

< %systemroot%\system32\systhem32\*.* >

< %systemroot%\system\*.exe >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >

< >

========== Alternate Data Streams ==========

@Alternate Data Stream - 932 bytes -> C:\Users\Heidi\Documents\Proposed Parking Lot Drives Concerns, September 23, 2010.eml:OECustomProperty
@Alternate Data Stream - 210 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:288A91F8
@Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:430C6D84
< End of report >
 
OTL Extras logfile created on: 5/22/2012 10:11:04 PM - Run 1
OTL by OldTimer - Version 3.2.43.1 Folder = C:\Users\Heidi\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.99 Gb Total Physical Memory | 2.36 Gb Available Physical Memory | 59.29% Memory free
8.15 Gb Paging File | 6.42 Gb Available in Paging File | 78.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 406.82 Gb Free Space | 90.19% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 8.21 Gb Free Space | 56.08% Space Free | Partition Type: NTFS

Computer Name: HEIDI-PC | User Name: Heidi | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = 7A E2 6C CB 82 44 CA 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{071C93A3-E1F7-4236-AAD0-789006D8C850}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{13AB0182-B3E0-4FFE-9A51-BBE777E78B48}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{18BBB3B4-E6C6-4BD4-8BF1-314B46203CD2}" = rport=139 | protocol=6 | dir=out | app=system |
"{37F815E2-98E4-4BFB-99EF-380F1FF5E3CD}" = rport=138 | protocol=17 | dir=out | app=system |
"{58E004B8-6C02-4E8E-A95C-DC549CABC802}" = rport=445 | protocol=6 | dir=out | app=system |
"{5A949726-12C9-46E7-AA47-94B261F52F35}" = lport=445 | protocol=6 | dir=in | app=system |
"{7EB449D6-89D8-4AE3-96AB-90A1E3B1EAFC}" = lport=137 | protocol=17 | dir=in | app=system |
"{857D63EE-3C6B-450F-AAFE-A1CB2668D6B7}" = lport=63331 | protocol=6 | dir=in | name=windows live onecare |
"{D0E00D26-EEDD-4ACF-88B9-6FB5B8B964FF}" = rport=137 | protocol=17 | dir=out | app=system |
"{D2EE75C1-0901-4534-9B82-9A50008A4CB3}" = lport=138 | protocol=17 | dir=in | app=system |
"{E4A210D3-F733-485D-96A2-D89C905EEA69}" = lport=139 | protocol=6 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{20FDDA24-22C5-4A24-A790-C0B3125FEDC6}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{2EE57D2F-F08E-4EAD-B160-6211823E300D}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{38ACAB00-5B73-4B17-A880-33F7998A89C0}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{66345727-3D35-4653-8DC2-07869BAB2078}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{866533C7-9CB4-470C-8F23-0587A0B73ACA}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0335701D-8E28-4A7F-B0EF-312974755BB2}" = Modem Diagnostic Tool
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP240_series" = Canon MP240 series MP Drivers
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"CNXT_MODEM_PCI_HSF" = Conexant D850 PCI V.92 Modem
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{1111706F-666A-4037-7777-210328764D10}" = JavaFX 2.1.0
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83217004FF}" = Java(TM) 7 Update 4
"{3018B943-C76C-44B0-B078-790A28CEF67E}" = Microsoft UI Engine
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = Browser Address Error Redirector
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}" = EDocs
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{7456BBA3-642F-4E59-9F89-7639977D7C39}" = Cozi
"{77F8A71E-3515-4832-B8B2-2F1EDBD2E0F1}" = Bing Bar
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111410757}" = Scrabble Blast Deluxe
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.1
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{C39A4E1F-9AF1-4FE1-A80E-A5B867FABB42}" = Dell Best of Web
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"Adobe AIR" = Adobe AIR
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"alotToolbar" = ALOT Toolbar
"Browser Defender_is1" = Browser Guard 4.0
"Canon MP240 series User Registration" = Canon MP240 series User Registration
"CanonMyPrinter" = Canon Utilities My Printer
"CanonSolutionMenu" = Canon Utilities Solution Menu
"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"MP Navigator EX 2.0" = Canon MP Navigator EX 2.0
"Spyware Doctor" = PC Tools Spyware Doctor with AntiVirus 9.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"32bit Web Browser" = 32bit Web Browser

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/17/2012 11:17:40 AM | Computer Name = Heidi-PC | Source = Microsoft-Windows-CAPI2 | ID = 131083
Description =

Error - 5/17/2012 11:39:15 AM | Computer Name = Heidi-PC | Source = EventSystem | ID = 4609
Description =

Error - 5/17/2012 11:40:02 AM | Computer Name = Heidi-PC | Source = WinMgmt | ID = 10
Description =

Error - 5/17/2012 11:45:49 AM | Computer Name = Heidi-PC | Source = Microsoft-Windows-CAPI2 | ID = 131083
Description =

Error - 5/17/2012 11:49:01 AM | Computer Name = Heidi-PC | Source = Microsoft-Windows-CAPI2 | ID = 131083
Description =

Error - 5/17/2012 12:06:35 PM | Computer Name = Heidi-PC | Source = ESENT | ID = 488
Description = WinMail (1472) WindowsMail0: An attempt to create the file "C:\Users\Heidi\AppData\Local\Microsoft\Windows
Mail\WindowsMail.pat" failed with system error 5 (0x00000005): "Access is denied.
". The create file operation will fail with error -1032 (0xfffffbf8).

Error - 5/17/2012 12:06:35 PM | Computer Name = Heidi-PC | Source = ESENT | ID = 217
Description = WinMail (1472) WindowsMail0: Error (-1032) during backup of a database
(file C:\Users\Heidi\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore).
The database will be unable to restore.

Error - 5/17/2012 12:06:35 PM | Computer Name = Heidi-PC | Source = ESENT | ID = 215
Description = WinMail (1472) WindowsMail0: The backup has been stopped because it
was halted by the client or the connection with the client failed.

Error - 5/17/2012 12:10:32 PM | Computer Name = Heidi-PC | Source = WinMgmt | ID = 10
Description =

Error - 5/17/2012 4:48:35 PM | Computer Name = Heidi-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:02 PM | Computer Name = Heidi-PC | Source = HTTP | ID = 15021
Description =

Error - 5/22/2012 10:06:19 PM | Computer Name = Heidi-PC | Source = Service Control Manager | ID = 7026
Description =


< End of report >
 
The computer seems to be running alright, spyware doctor antivirus did however pick up so infections over the last hour. I may be able to attach a log if necessary
 
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    [2012/05/17 16:49:17 | 000,000,160 | ---- | C] () -- C:\ProgramData\-TVbRMueD4itMnZr
    [2012/05/17 16:49:17 | 000,000,000 | ---- | C] () -- C:\ProgramData\-TVbRMueD4itMnZ
    [2012/05/17 16:49:12 | 000,000,633 | ---- | C] () -- C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Data_Recovery.lnk
    [2012/05/17 11:19:46 | 000,000,160 | ---- | C] () -- C:\ProgramData\-ct7mlCws5TDHMBr
    [2012/05/17 11:19:46 | 000,000,000 | ---- | C] () -- C:\ProgramData\-ct7mlCws5TDHMB
    [2012/05/13 20:50:08 | 000,000,176 | ---- | C] () -- C:\ProgramData\-LmZjqqvjryEj6Sr
    [2012/05/13 20:50:07 | 000,000,000 | ---- | C] () -- C:\ProgramData\-LmZjqqvjryEj6S
    @Alternate Data Stream - 932 bytes -> C:\Users\Heidi\Documents\Proposed Parking Lot Drives Concerns, September 23, 2010.eml:OECustomProperty
    @Alternate Data Stream - 210 bytes -> C:\ProgramData\TEMP:DFC5A2B2
    @Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:288A91F8
    @Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:430C6D84
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

========================================================================

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


3. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


4. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
All processes killed
========== OTL ==========
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\Windows\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
C:\ProgramData\-TVbRMueD4itMnZr moved successfully.
C:\ProgramData\-TVbRMueD4itMnZ moved successfully.
C:\Users\Heidi\Application Data\Microsoft\Internet Explorer\Quick Launch\Data_Recovery.lnk moved successfully.
C:\ProgramData\-ct7mlCws5TDHMBr moved successfully.
C:\ProgramData\-ct7mlCws5TDHMB moved successfully.
C:\ProgramData\-LmZjqqvjryEj6Sr moved successfully.
C:\ProgramData\-LmZjqqvjryEj6S moved successfully.
ADS C:\Users\Heidi\Documents\Proposed Parking Lot Drives Concerns, September 23, 2010.eml:OECustomProperty deleted successfully.
ADS C:\ProgramData\TEMP:DFC5A2B2 deleted successfully.
ADS C:\ProgramData\TEMP:288A91F8 deleted successfully.
ADS C:\ProgramData\TEMP:430C6D84 deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Heidi
->Temp folder emptied: 690317 bytes
->Temporary Internet Files folder emptied: 40219999 bytes
->Java cache emptied: 28387624 bytes
->Flash cache emptied: 76877 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 43 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 66.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Heidi
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Heidi
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.43.1 log created on 05222012_233510
Files\Folders moved on Reboot...
Registry entries deleted on Reboot...

Farbar Service Scanner Version: 17-05-2012
Ran by Heidi (administrator) on 22-05-2012 at 23:46:04
Running from "C:\Users\Heidi\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Security Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

File Check:
========
C:\Windows\System32\nsisvc.dll
[2008-01-20 22:49] - [2008-01-20 22:49] - 0024576 ____A (Microsoft Corporation) ACB62BAA1C319B17752553DF3026EEEB
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll
[2009-07-21 14:53] - [2009-04-11 03:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7
C:\Windows\System32\drivers\afd.sys
[2012-02-17 11:53] - [2012-01-03 10:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2012-05-13 12:53] - [2012-03-30 08:45] - 1423744 ____A (Microsoft Corporation) 46D448E9117464E4D3BBF36D7E3FA48E
C:\Windows\System32\dnsrslvr.dll
[2011-04-12 14:08] - [2011-03-02 12:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0
C:\Windows\System32\mpssvc.dll
[2009-07-21 14:54] - [2009-04-11 03:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C
C:\Windows\System32\bfe.dll
[2009-07-21 14:53] - [2009-04-11 03:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2008-01-20 22:47] - [2008-01-20 22:47] - 0128000 ____A (Microsoft Corporation) 4FF71B076A7760FE75EA5AE2D0EE0018
C:\Windows\System32\vssvc.exe
[2009-07-21 14:54] - [2009-04-11 03:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1
C:\Windows\System32\wscsvc.dll
[2009-07-21 14:53] - [2009-04-11 03:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A
C:\Windows\System32\wbem\WMIsvc.dll
[2009-07-21 14:53] - [2009-04-11 03:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02
C:\Windows\System32\wuaueng.dll
[2009-11-04 10:48] - [2009-08-06 22:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D
C:\Windows\System32\qmgr.dll
[2009-07-21 14:54] - [2009-04-11 03:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C
C:\Windows\System32\es.dll
[2009-07-21 14:54] - [2009-04-11 03:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF
C:\Windows\System32\cryptsvc.dll
[2009-07-21 14:54] - [2009-04-11 03:11] - 0166912 ____A (Microsoft Corporation) 18918613E63F387CDE4D95CA7D49DCF7
C:\Program Files\Windows Defender\MpSvc.dll
[2008-01-20 22:47] - [2008-01-20 22:47] - 0383544 ____A (Microsoft Corporation) 7D2A43E8FDF725A1133F6C6056A72CDC
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-07-21 14:54] - [2009-04-11 03:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF

**** End of log ****

Results of screen317's Security Check version 0.99.24
Windows Vista x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
PC Tools Spyware Doctor with AntiVirus 9.0
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
PC Tools Spyware Doctor with AntiVirus 9.0
JavaFX 2.1.0
Java(TM) 7 Update 4
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
``````````End of Log````````````

The online virus scan completed with negitave results.
The log folder for the PC Tools antivirus was empty, trying another scan now to see if it will find anything.

Update: Nothing else on PC Tools, some negligible items such as tracking cookies but they were removed.
 
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Heidi
->Temp folder emptied: 34849 bytes
->Temporary Internet Files folder emptied: 6255608 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 706 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 480 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 6374472 bytes

Total Files Cleaned = 12.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Heidi
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Heidi
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.43.1 log created on 05232012_202240
Files\Folders moved on Reboot...
Registry entries deleted on Reboot...


The computer is running well, thank you for your help.
 
Way to go!!
p4193510.gif

Good luck and stay safe :)
 
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