Sluggish web browsing

Inactive
By nickrock
Aug 14, 2011
Topic Status:
Not open for further replies.
  1. Hello,
    my computer has just been very sluggish and I believe I probably have some kind of malware or virus, scans don't find anything other than cookies.

    My logs are as followed...
    malwarebytes log
    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7452

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    8/12/2011 10:27:56 PM
    mbam-log-2011-08-12 (22-27-56).txt

    Scan type: Quick scan
    Objects scanned: 166533
    Time elapsed: 21 minute(s), 54 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    gmer log...

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2011-08-14 15:19:50
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 TOSHIBA_MK1655GSX rev.FG011J
    Running: gmer.exe; Driver: C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\fxlyypod.sys


    ---- System - GMER 1.0.15 ----

    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwCreateKey [0xF73AA210]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteKey [0xF73AA224]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteValueKey [0xF73AA250]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xF73AA2A6]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenKey [0xF73AA1FC]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xF73AA1D4]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xF73AA1E8]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwRenameKey [0xF73AA23A]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetSecurityObject [0xF73AA27C]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetValueKey [0xF73AA266]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0xF73AA2D0]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xF73AA2BC]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0xF73AA290]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetSecurityObject

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 wdf01000.sys (WDF Dynamic/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----

    dds logs

    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 7.0.5730.13
    Run by christine rocco at 14:39:38 on 2011-08-14
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.388 [GMT -4:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\mfevtps.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Acer\Acer VCM\RS_Service.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\PersistenceThread.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Launch Manager\LManager.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\Program Files\Acer\Acer VCM\AcerVCM.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0110&m=ao751h
    uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0110&m=ao751h
    mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0110&m=ao751h
    mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0110&m=ao751h
    uInternet Connection Wizard,ShellNext = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=0110&m=ao751h
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110515173524.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [PersistenceThread] c:\windows\system32\PersistenceThread.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [snp2uvc] rundll32.exe c:\windows\system32\csnp2uvc.dll,ResetCIDS
    mRun: [PLFSetL] c:\windows\PLFSetL.exe
    mRun: [LManager] c:\program files\launch manager\LManager.exe
    mRun: [RemoteControl8] "c:\program files\cyberlink\powerdvd8\PDVD8Serv.exe"
    mRun: [PDVD8LanguageShortcut] "c:\program files\cyberlink\powerdvd8\language\Language.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} - hxxp://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
    TCP: Interfaces\{D4A86471-D82A-4074-9C08-1E25698763D3} : DhcpNameServer = 192.168.1.1 68.237.161.12
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
    Notify: igdlogin - igdlogin.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-5-15 387480]
    R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-5-15 84200]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-4-15 88176]
    R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-15 271480]
    R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-5-15 271480]
    R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-5-15 171168]
    R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-5-15 188136]
    R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-5-15 141792]
    R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2009-4-15 237568]
    R3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [2009-4-15 5096544]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-5-15 153280]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-5-15 52320]
    R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-5-15 314088]
    R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2011-5-15 88736]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-7-20 136176]
    S2 McMPFSvc;McAfee Personal Firewall;"c:\program files\common files\mcsvhost.exe" /mccoresvc --> c:\program files\common files\McSvHost.exe [?]
    S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-4-15 1684736]
    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-5-15 56064]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-4-15 30192]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-7-20 136176]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2011-5-15 88736]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-5-15 84488]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\rtsustor.sys --> c:\windows\system32\drivers\RtsUStor.sys [?]
    S3 RtsUIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]
    .
    =============== Created Last 30 ================
    .
    2011-08-13 02:03:45 -------- d-----w- c:\documents and settings\christine rocco\application data\Malwarebytes
    2011-08-13 02:03:31 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-08-13 02:03:29 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2011-08-13 02:03:23 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-08-13 02:03:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-07-20 21:49:31 -------- d-----w- c:\documents and settings\christine rocco\local settings\application data\Temp
    2011-07-20 21:48:12 -------- d-----r- c:\program files\Skype
    .
    ==================== Find3M ====================
    .
    2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
    2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
    2011-06-21 18:45:57 78336 ----a-w- c:\windows\system32\ieencode.dll
    2011-06-21 18:45:57 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-06-21 18:45:57 17408 ----a-w- c:\windows\system32\corpol.dll
    2011-06-21 11:47:20 389120 ----a-w- c:\windows\system32\html.iec
    2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
    2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
    2010-02-27 01:36:50 7757856 ----a-w- c:\program files\SUPERAntiSpyware.exe
    2010-02-17 00:57:09 98180904 ----a-w- c:\program files\iTunesSetup.exe
    .
    ============= FINISH: 14:41:18.42 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-23.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 1/12/2010 9:23:07 AM
    System Uptime: 8/14/2011 1:29:10 PM (1 hours ago)
    .
    Motherboard: Acer | | JV11-ML
    Processor: Intel(R) Atom(TM) CPU Z520 @ 1.33GHz | U3E1 | 1330/mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 141 GiB total, 125.51 GiB free.
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP62: 5/21/2011 8:12:54 PM - Software Distribution Service 3.0
    RP63: 6/28/2011 9:37:48 PM - Software Distribution Service 3.0
    RP64: 7/2/2011 9:01:49 AM - Software Distribution Service 3.0
    RP65: 7/5/2011 8:37:41 PM - Software Distribution Service 3.0
    RP66: 7/10/2011 11:34:32 AM - System Checkpoint
    RP67: 7/19/2011 7:57:33 PM - Software Distribution Service 3.0
    RP68: 7/21/2011 8:48:51 PM - System Checkpoint
    RP69: 7/25/2011 7:44:27 PM - System Checkpoint
    RP70: 8/1/2011 4:30:28 PM - System Checkpoint
    RP71: 8/2/2011 4:39:01 PM - System Checkpoint
    RP72: 8/3/2011 6:10:21 PM - System Checkpoint
    RP73: 8/4/2011 7:17:36 PM - System Checkpoint
    RP74: 8/10/2011 9:24:32 PM - Software Distribution Service 3.0
    RP75: 8/12/2011 9:43:00 PM - Removed SUPERAntiSpyware Free Edition
    .
    ==== Installed Programs ======================
    .
    Acer Crystal Eye webcam 2.2.0.2
    Acer eRecovery Management
    Acer ScreenSaver
    Acer VCM
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Air Strike 2
    Atheros Driver Installation Program
    Bejeweled 2 Deluxe
    C:\Program Files\Acer GameZone\GameConsole
    Cake Mania 2
    Carbonite Online Backup Setup
    Choice Guard
    Compatibility Pack for the 2007 Office system
    Cooking Dash
    CyberLink PowerDVD 8
    Dream Day First Home
    Dream Day Wedding
    eSobi v2
    Farm Frenzy
    Galapago
    Google Chrome
    Google Desktop
    Google Toolbar for Internet Explorer
    Google Update Helper
    Home Sweet Home
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB932716-v2)
    Hotfix for Windows XP (KB949764)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Intel(R) Graphics Media Accelerator 500
    Jewel Quest Solitaire
    Junk Mail filter update
    Launch Manager
    Mahjong Escape Ancient China
    Malwarebytes' Anti-Malware version 1.51.1.1800
    McAfee Internet Security Suite
    McAfee Security Scan Plus
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Application Error Reporting
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Parking Dash
    Peggle
    Rainbow Web
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2509488)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office 2007 System (KB2541012)
    Security Update for Microsoft Office Excel 2007 (KB2541007)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 7 (KB2183461)
    Security Update for Windows Internet Explorer 7 (KB2360131)
    Security Update for Windows Internet Explorer 7 (KB2416400)
    Security Update for Windows Internet Explorer 7 (KB2482017)
    Security Update for Windows Internet Explorer 7 (KB2497640)
    Security Update for Windows Internet Explorer 7 (KB2530548)
    Security Update for Windows Internet Explorer 7 (KB2544521)
    Security Update for Windows Internet Explorer 7 (KB2559049)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2491683)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    Skype Toolbars
    Skype™ 5.3
    Spelling Dictionaries Support For Adobe Reader 9
    Star Defender 4
    Synaptics Pointing Device Driver
    Tradewinds 2
    Tri-Peaks Solitaire To Go
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    USB2.0 Card Reader Software
    WebCam
    WebFldrs XP
    Windows Internet Explorer 7
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Zuma Deluxe
    .
    ==== Event Viewer Messages From Past Week ========
    .
    8/9/2011 3:18:59 PM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
    8/8/2011 9:52:53 AM, error: Service Control Manager [7000] - The McAfee Personal Firewall service failed to start due to the following error: The system cannot find the file specified.
    8/12/2011 9:39:12 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
    8/12/2011 11:20:07 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
    8/12/2011 10:27:57 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SASKUTIL\0000 disappeared from the system without first being prepared for removal.
    8/12/2011 10:27:57 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SASENUM\0000 disappeared from the system without first being prepared for removal.
    8/12/2011 10:27:57 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SASDIFSV\0000 disappeared from the system without first being prepared for removal.
    .
    ==== End Of File ===========================
  2. Broni

    Broni Malware Annihilator Posts: 45,279   +243

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================================================

    So far I don't see much...

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    =================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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