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Some programs won't run - Win 7 Pro, 64-bit

By TomSEA
Oct 7, 2010
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  1. Hi Gang,

    I'm at a loss here. I recently built a new rig, using an SSD drive for the boot drive and a 1TB mechanical drive to hold programs/data.

    I've encountered two programs that won't boot up after installation. I double-click on the program icon, get the "waiting" pointer icon for about 5 seconds and then nothing. Checking the Task Manager, the program isn't running. I've uninstalled/reinstalled the programs 2-3 times with no effect. I've tried installing them on the SSD, then the mechanical drive, again, no effect.

    The two programs (so far), are Gigabyte's EasyTune6:
    http://drivers.softpedia.com/get/NETWORK-CARD/INTEL/Gigabyte-EasyTune-6-Utility.shtml

    and nHancer (an nVidia Control Panel):
    http://www.nhancer.com/

    Any ideas or suggestions as to what's going on with these?

    Thanks in advance!
  2. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Have you tried to run them in compatibility mode?

    Also, have you updated your windows recently? I remember there was some patches involving .Net Framework; i.e. the updates may have rendered nHancer incompatible with Win7x64 (its just a calculated guess atm); I don't have nVidia card in this rig but I'd check nHancer for you on my secondary rig later on.
  3. TomSEA

    TomSEA TechSpot Chancellor Topic Starter Posts: 2,346   +396

    Hi Archean - thanks for the response.

    Yup, it's a brand new, fresh Windows install, complete with all updates. Also have the most current version of .Net Framework (4). Haven't tried compatibility mode yet. I don't believe either one of these programs would require it (the EasyTune comes on the CD provided with the motherboard, and it's a high-end one GA-X58A-UD3R), but ya never know about these things. I'll give that a shot tonight...
  4. Archean

    Archean TechSpot Paladin Posts: 6,048   +75

    Fair enough, please do update us with regard to your progress.
  5. TomSEA

    TomSEA TechSpot Chancellor Topic Starter Posts: 2,346   +396

    Compatibility Mode didn't work. I tried an earlier version (one that came on the CD as opposed to downloading the latest from the Gigabyte website) and same result - doesn't work. HOWEVER...there were six other utilities on the Gigabyte CD that I installed - even if I didn't want to use them - and they all worked just fine.

    Also, I checked the event logs and there was no record shown of the EasyTune startup. Very strange. Oh well, I'll keep tinkering with it and see if I can get it to work somehow.
  6. Matthew

    Matthew TechSpot Staff Posts: 6,059   +84 Staff Member

    Odd. Have you tried to ping Gigabyte's support? It might be a known issue and you're tearing your hair out for no reason :).
  7. TomSEA

    TomSEA TechSpot Chancellor Topic Starter Posts: 2,346   +396

    Well, I've checked Gigabyte's forums to no avail. Interestingly enough, the MOBO CD game with 6 utility programs. I only really want 3 of them, but installed all 6 just to see if they worked. They all did except for the EasyTune. (shrugs) I just don't know what's going on and am a loss as to what to try next to find a solution. :(


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