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Strange shutdowns, Windows crashing, and unusual program behavior

By Frex
Jul 14, 2010
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  1. Could be a hardware problem, unfortunately I am not sure.

    Strange shutdowns, windows crashing, and unusual program behavior like flickering or behaving like I hit a key, when I didn't. I completed the 6 malware/virus removal steps, and I was directed to repost here.

    I did the GMER step, but when it was completed, the log was empty--I mean just completely blank.

    Any help, advice, or additional steps would be appreciated. I can't re-attach the logs since I pot them up in my other post.

    If you take the time to read this, I say thanks in advance!


    From Bobbeye in the Malware forum:

    I think it would be more helpful for you to post this in the Windows OS forum. Here is part of what's going on:
    ==== Event Viewer Messages From Past Week ========

    Quote:
    7/14/2010 3:29:28 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800791aa20, 0xfffff800041ae518, 0xfffffa800d463270). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071410-22261-01.
    7/11/2010 5:03:29 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Regrets-PC\Regrets SID (S-1-5-21-1738308658-1967329773-1212657080-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    Someone there can read your dump file- I don't do that. and you have a permission issue that needs to be resolved.

    If it is thought that you have malware after those issues have been resolved, then come back to this forum. Please tell them that I sent you. Copy my reply to the thread there.
  2. fastco

    fastco TS Rookie Posts: 1,511

    Could be many things causing your crashes. Please read this and follow Julio's instructions.
  3. Frex

    Frex TS Rookie Topic Starter

    I followed all of the steps, no errors at this time.

    My Windows/Minidump directory is empty though, so I am not able to post any.
  4. jobeard

    jobeard TS Ambassador Posts: 13,407   +314

  5. Frex

    Frex TS Rookie Topic Starter

    Although I do not use IE7, (Mozilla), there does not seem to be a workaround for windows 7 unfortunately. I am not sure what to try based on this, but thank you! All suggestions are welcome!
  6. Frex

    Frex TS Rookie Topic Starter

    From Bobbeye in the Malware forum:
    I think it would be more helpful for you to post this in the Windows OS forum. Here is part of what's going on:
    ==== Event Viewer Messages From Past Week ========

    Quote:
    7/14/2010 3:29:28 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800791aa20, 0xfffff800041ae518, 0xfffffa800d463270). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071410-22261-01.
    7/11/2010 5:03:29 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Regrets-PC\Regrets SID (S-1-5-21-1738308658-1967329773-1212657080-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    Someone there can read your dump file- I don't do that. and you have a permission issue that needs to be resolved.

    If it is thought that you have malware after those issues have been resolved, then come back to this forum. Please tell them that I sent you. Copy my reply to the thread there.



    Is there anything else I can try?


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