Good evening everybody. First time on this site... first time with this problem. My wife has a loaned laptop from her work and it was infected by system-check.com. When I start the computer in regular mode the desktop is black. The same thing happens in safe mode. There are no programs or prompts that work. I have read all of the instructions for removing the problem but it won't work since I seem to have zero control over the computer. Can someone help me please? I am fairly good with finding my way around on a computer. Let me know if I need to add anything else to my problem description. Thanks. James Forgot to mention the OS is XP.