Inactive System check virus? IE being redirected randomly

[cricket04]

It's a Dell Inspiron N5010 with windows 7 Home prem.

If I do a startup repair is there a chance the virus wil still be present??

Thanks


Just searching through the BIOS and noticed that the SATA Mode has AHCI selected. Shouldn't it be ATA???

 

[Broni]

As far as I remember "startup repair" didn't work did it?

 

[cricket04]

We didn't try "Startup Repair" instead you had me use command prompt with the 2 run commands.

Do I try Startup Repair now?

Sorry for asking so many questions, don't want to do a step that will cause more problems.

Thanks

 

[Broni]

Not a problem
Go ahead and try "startup repair".

 

[cricket04]

It's a Dell Inspiron N5010 with windows 7 Home prem.

If I do a startup repair is there a chance the virus wil still be present??

Thanks


Just searching through the BIOS and noticed that the SATA Mode has AHCI selected. Shouldn't it be ATA???

Should BIOS SATA MODE be AHCI like it was or ATA??

Thanks

 

[Broni]

I'm not sure.
You'd have to check with hardware forum people.

 

[cricket04]

Let's see, if we can look at your computer booting from an external source.

Please download OTLPE (filesize 120,9 MB)

• When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
• Reboot your system using the boot CD you just created.
  • Note : If you do not know how to set your computer to boot from CD follow the steps here
• Your system should now display a REATOGO-X-PE desktop.
• Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
• Double-click on the OTLPE icon.
• When asked Do you wish to load the remote registry, select Yes
• When asked Do you wish to load remote user profile(s) for scanning, select Yes
• Ensure the box Automatically Load All Remaining Users" is checked and press OK
• OTL should now start.
• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive if you do not have internet connection on this system
• Please post the contents of the OTL.txt file in your reply.

In a last attempt to get this laptop running I've restored it back to factory image but it still wont boot up windows.

I found info that said OTLPE disc won't run with SATA mode AHCI so I changed it to ATA and now the disc runs and opens to the REATOGO-X-PE desktop.

When I double click on the OTLPE icon a "Browse For Folder" box opens up.

What next??
Thanks

 

[Broni]

I've restored it back to factory image but it still wont boot up windows.

Something else must be involved then.
Possibly some hardware problem.
I suggest you start new topic in Windows or hardware forum.

Good luck!

 

[cricket04]

Roger that!!

Thanks for all your time and patience, I'll be sure to drop you a donation on pay day.

Cheers

 

[Broni]

You're very welcome