Dear Broni, i have seem to infected my computer greatly. I read up on how you helped eaglegun and joe1. I have the same problems. Here is what I have noticed: almost ALL of my programs have been deleted task manager is not available for use. i have the system check virus xp antispyware 2012 virus a message in the toolbar which says, "failed to save all the components for the file. the file is corrupted or unreadable. this error may be caused by a pc hardware problem a message which reads, "hard drive clusters are potentially damaged. segment load failure" the same repeated messages, "Failed to save all the components for the file \\System32\\000015f4. The file is corrupted or unreadable" (with the last few digits different) a black background I dont think i can run in normal mode because my internet explorer is constantly redirected or shut down. Previously, when my computer was working (although i knew it was infected, my firefox would constantly redirect me to different pages and the second problem was it would open a new window with about 14 tabs all with the same message, "http 404 error" or something like that) and i think that is it. i was hoping you could help me. i have not taken any steps as my initial thought was to follow your previous posts although ive seen posts which recommend that i should not follow what has been said to others. furthermore, i dont think i have any antivirus programs running or to use. What im trying to say is that i am at the absolute base problem and not a clue how to proceed. (well, i have an idea what to do after having read some of your various posts, although i want to follow your lead) please help, id greatly appreciate it!