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System infected: ZeroAccess Rootkit Activity 4 and TidServ Activity 2

Discussion in 'Virus and Malware Removal' started by paulisofi, Feb 6, 2012.

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Page 13 of 13

  1. Broni Malware Annihilator Posts: 39,391   +177

    1. Yes

    2. You can go either way

    3. I believe you have some reinstallation DVD?
    If so put it in, restart computer and boot to that DVD.
    Follow on screen instructions.

    P. S. I'll be pretty much gone for the rest of tonight.
    Broni, Feb 12, 2012
    #241

  2. paulisofi Newcomer, in training Posts: 145

    Now, this virus was able to get in even though I had active Norton Internet Security there. How can I really make sure the files I'll put back in the pc with reinstalled windows are not infected? I'll use Norton again but like I said, this virus was able to get through nonetheless. I don't really know which software would work with this virus. Were you able to figure out what virus this is anyway?
    paulisofi, Feb 12, 2012
    #242

  3. paulisofi Newcomer, in training Posts: 145

    Thanks so much Broni for all your incredible help. I truly really appreciate it. I now just want to make sure I have the fullest antivirus protection in my pc and that this virus doesn't get through in my PCs again. What do you suggest? I have 2012 Norton Internet Security that I'll install again.
    paulisofi, Feb 12, 2012
    #243

  4. paulisofi Newcomer, in training Posts: 145

    Broni,

    I just wanted to ask you for some final advice in regards to antivirus and malware software. Now, after the experience I had, I've realized Norton Internet Security is not enough to prevent these issues. What do you suggest as a professional in this business? Thank you for all your assistance.
    paulisofi, Feb 13, 2012
    #244

  5. Broni Malware Annihilator Posts: 39,391   +177

    Norton is fine.
    There is no perfect security program.
    There is a difference between viral files per se and secondary files infected by a virus.
    Some type of infection may slip through any AV program but any secondary files (like files you're about to back up) should be easily recognized by any AV program.
    Broni, Feb 13, 2012
    #245
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