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System infected: ZeroAccess Rootkit Activity 4 and TidServ Activity 2

Discussion in 'Virus and Malware Removal' started by paulisofi, Feb 6, 2012.

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  1. paulisofi Newcomer, in training Posts: 145

    Upon booting, I got that message saying "Press any key to boot from CD" like you said. So I pressed a key and then this was the very next screen.
  2. paulisofi Newcomer, in training Posts: 145

    Oh, I already sent you a response but it doesn't show here... strange.

    Upon booting, I got that message "Press any key to boot from CD" you told me about, so I pressed a key and then, the very next screen was the one identical to windows 7.
  3. Broni Malware Annihilator Posts: 39,313   +175

    Very strange.
    Click "Next" button and let me know about next screen.

    Do NOTHING else.
  4. paulisofi Newcomer, in training Posts: 145

    After clicking "Next", I have now the screen that does belong to Vista in your instructions, the one with the options
    install now
    what to know before installing windows
    repair your computer
  5. Broni Malware Annihilator Posts: 39,313   +175

    Very well.
    Select "repair your computer " and continue with other steps from my reply #98.
  6. paulisofi Newcomer, in training Posts: 145

    I sure will. Thanks.
     
  7. paulisofi Newcomer, in training Posts: 145

    Ok... I followed all your steps but it didn't boot; I got a blue screen saying there was an error and it automatically restarted. For fear I'd damage my computer, upon restarting automatically, I tapped f8 to go into safe mode.
  8. Broni Malware Annihilator Posts: 39,313   +175

    Did both commands executed successfully?

    What is the exact error when you try to boot normally?
  9. paulisofi Newcomer, in training Posts: 145

    Yes, I think both commands executed successfully but I'm not absolutely positive. I don't recall reading about anything failing though. The exact error described in the blue screen is really long (the whole screen is filled with words) and don't have time to type it but it looks the same as all previous blue screens I got whenever I tried to boot pc normally before and after virus. If you really need to know what the blue screen error says, I can try to boot normally again and then as soon as blue screens comes on, I can record in my digital voice recorder what it says and then post it here.
  10. paulisofi Newcomer, in training Posts: 145

    "whenever I tried to boot pc normally before and after virus" should read:

    "whenever I tried to boot pc normally before (after virus)"
  11. Broni Malware Annihilator Posts: 39,313   +175

    Can you take a picture with a camera?
  12. Broni Malware Annihilator Posts: 39,313   +175

    We posted at the same time.
  13. paulisofi Newcomer, in training Posts: 145

    sure... So to do this, shall i try to restart normally then?
  14. Broni Malware Annihilator Posts: 39,313   +175

    Yes. How else can you see that error? :)
  15. paulisofi Newcomer, in training Posts: 145

    Maybe you were going to ask me to run the disk again... In any case, I'd rather err on the side of caution...
  16. Broni Malware Annihilator Posts: 39,313   +175

    Show me the error first.
  17. paulisofi Newcomer, in training Posts: 145

    The PC is taking unusually extremely long to boot...
  18. paulisofi Newcomer, in training Posts: 145

    it's still thinking...
  19. Broni Malware Annihilator Posts: 39,313   +175

    Let me know....
  20. paulisofi Newcomer, in training Posts: 145

    it's been like this like for 10' already...