Hi DragonMaster! Im very sorry for being inactive for so long I had a lot of things going on over the whole of september - unfortunately my computer went very bad and I am now working off a new one... a shame really being as though this infected system is only 6 months old! Still has the new stickers on the keypad and everything! The Norton pop up stopped for a few days but then came back - this time a new message was coming up stating System Progressive Protection - its like some kind of fake virus scan that I never downloaded! Ive been at a loss for ages and ive only been able to use this computer in safe mode because the virus just stops me from doing anything else in normal mode.