Hi all, I found your site while trying to rescue my ,achines from rampant infection. I discovered the hardway that when Norton tells you that your subscription ends in 5 days they also aparently disable your antivirus. My compute and my wife's were both rapidly attacked and infected by different viruses. I have always been a computer guy and a software engineer and have saved machines before but I am in over my head here and after several days of fighting am begging your help and expertise in salvaging my systems if possible. I have disk images so I can always revert to the original compromised state if need be. I am doing this with my wifes machine now to see if system restore was still availabale because while I think successfully cleane some 15+ viruses and trojans they aparenetly deleted almost all of the contents of the program files directory, leaving the now working machine less useful than a clean install. If I cannot use system restore on the backup I will wipe it and move on. On my machine though I am not finished fighting and this is where I beg your help. a couple days ago I was browsing the internet and saw the sun java splash screen pop up. I knew this was bad because I try to keep it disabled and I had not tried to launch anything. I imediately pulled the ethernet cable and one of those fake anti-malware programs came up and started reporting errors. It disabled all drive access and when I flipped to norton it was locked telling me my subscription was about to expire and that my system was unprotected. (Is there a law suit here? Why owuld it be unprotected before my subscription expires?) I tried killing off some processes and then shut down the machine pulling the sata plus on my data drives and the mirror to my OS drive. I then used acronis to image my os drive and negan trying to repair it. I am only able to really do anything on it in safe mode. Though it will boot into normal mode I can't run anything successfully and bad things seem to keep happening. I can't get it on the internet without all hell breaking loose. I cannot update java (I have 6.16) to prevent the hole because I cannot install or uninstall in safe mode and I cannot execute the update in normal mode. Even after renaming the offline installer. I have been running SuperAntiSpyware, MalwareBytes MBAM, McAfee Stinger and others and they claim to have already removed multiple trojan.generic, trojan.agent fakealert, pigax.gen!a, spyware.online games, trojan.dropper and trojan.tdss. I still have issues. I tried to follow your 8 steps and will submit logs below though I have several showing the previous scan outputs I will post the latest and if older ones are needed where those viruses were removed I can post them. I was not able to run the temp file cleaner so I emptied the temp directories manually. Thank you soooo much in advance for any help you can lend. It iwll be greatly appreciated.