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Trouble contacting Asus customer support

By MilwaukeeMike
Jul 18, 2011
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  1. Does anyone have any experience dealing with ASUS customer support? I've got a P8P67 LE that won't post (it's also got the faulty 3GB SATA Intel bug and is eligible for the recall.)

    Problem is, I can't get ahold of ASUS at all. I've filled out their online form for the recall using the mobo serial number, but when I try to look up the status on their status page it tells me my serial number/email is invalid. I can't register again because i'm already in the system. So I filled out a customer service request 10 days ago and haven't heard back. When I call I've been transferred around, disconnected and left messages that haven't been returned.

    Anyone have any advice on how to get ahold of them? I've got a dead board, eligible for recall, and it's still under warranty.
     

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