Unable to Run Task Manager/XP Pro SP2 Firewall/NAV

By Schotty
Jul 3, 2005
  1. Hi,
    I have been working on a Friends PC as she has been having all sorts of problems.
    I have run Adaware/SPybot S&D/ Spyware Doctor & the Yahoo Antispy software and I'm still having problems.
    What I have done is this.
    1. Turn off System Restore.
    2. Installed Adaware/Yahoo Toolbar & spybot S&D and ran all 3 of them.
    This resulting in removing approximately 1000 Spyware files of some sort.
    3. Rebooted and ran again. Still got a few hundred file.
    4. Uninstalled the 1800 Search bar manually.
    Rebooted and tried again. Firewall wouldn't come up (was turned off).
    5. Did a bit of a search and found here got the instructions for Begin2Search/Coolwebsearch removal and followed them.
    6. In SAfe mode, Ran Adaware/Spybot/Yahoo and Spyware doctor. Removed all 2hundred files/so.
    7. Rebooted into Safe mode and ran HiJack This. Fixed problems
    8. Rebooted again and still had the ICS web service (needed for Win Firewall) switched off and disabled nor could I access NAV/Task Manager.
    9. Rebooted back into Safe mode and Ran HJT for the log file.
    10. got frustrated because I couldn't fix it and decided to post here for some help.

    Thanks in advance for any help you can give me.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    O4 - HKLM\..\Run: [External Dependencies] External.exe
    O4 - HKLM\..\RunServices: [External Dependencies] External.exe

    The above two entries are suspicious. You may be infected by the W32.Mytob worm.

    Download and run the removal tool from the link below. Read the instructions first.

    Apart from the above, your HJT log looks clean.

    Regards Howard :wave: :wave:
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