TechSpot

Very slow PC

Inactive
By shannianni
Dec 5, 2011
  1. hi my daughters pc is so slow in the task manager it says 3 iexplore.exe and 3 CLI.exe are running and the top iexplore one is at 173,000k

    please can you help
     
  2. shannianni

    shannianni TS Rookie Topic Starter

    HI I HAVE STARTED THE SCANS HERE IS THE FIRST


    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8318

    Windows 5.1.2600 Service Pack 2
    Internet Explorer 8.0.6001.18702

    05/12/2011 21:07:14
    mbam-log-2011-12-05 (21-07-14).txt

    Scan type: Quick scan
    Objects scanned: 193543
    Time elapsed: 20 minute(s), 20 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  3. shannianni

    shannianni TS Rookie Topic Starter

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2011-12-05 22:31:51
    Windows 5.1.2600 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP4T0L0-16 WDC_WD800BB-22JHC0 rev.05.01C05
    Running: lc2ew7je.exe; Driver: C:\DOCUME~1\IANSWE~1\LOCALS~1\Temp\axedypoc.sys


    ---- System - GMER 1.0.15 ----

    SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xEF7FB670]
    SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xEF7FB720]
    SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xEF7FB7C0]
    SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xEF7FB860]

    ---- User code sections - GMER 1.0.15 ----

    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!UnhookWindowsHookEx 7E41F21E 5 Bytes JMP 3E25467C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!CallNextHookEx 7E41F85B 5 Bytes JMP 3E2DD0ED C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!CreateWindowExW 7E41FC25 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!DialogBoxParamW 7E42555F 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!SetWindowsHookExW 7E42DDB5 5 Bytes JMP 3E2E9AC9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!DialogBoxIndirectParamW 7E432032 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!MessageBoxIndirectA 7E43A04A 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!DialogBoxParamA 7E43B10C 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!MessageBoxExW 7E4505D8 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!MessageBoxExA 7E4505FC 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!DialogBoxIndirectParamA 7E456B50 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] USER32.dll!MessageBoxIndirectW 7E4662AB 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] ole32.dll!CoCreateInstance 774FFAC3 5 Bytes JMP 3E2EDB78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3088] ole32.dll!OleLoadFromStream 7752A257 5 Bytes JMP 3E3E4B77 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!CreateWindowExW 7E41FC25 5 Bytes JMP 3E2EDB1C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!DialogBoxParamW 7E42555F 5 Bytes JMP 3E2154C5 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!DialogBoxIndirectParamW 7E432032 5 Bytes JMP 3E3E480F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!MessageBoxIndirectA 7E43A04A 5 Bytes JMP 3E3E4741 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!DialogBoxParamA 7E43B10C 5 Bytes JMP 3E3E47AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!MessageBoxExW 7E4505D8 5 Bytes JMP 3E3E4612 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!MessageBoxExA 7E4505FC 5 Bytes JMP 3E3E4674 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!DialogBoxIndirectParamA 7E456B50 5 Bytes JMP 3E3E4872 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text C:\Program Files\Internet Explorer\iexplore.exe[3416] USER32.dll!MessageBoxIndirectW 7E4662AB 5 Bytes JMP 3E3E46D6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

    ---- User IAT/EAT - GMER 1.0.15 ----

    IAT C:\Program Files\Internet Explorer\iexplore.exe[3088] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
    AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
    AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )

    ---- EOF - GMER 1.0.15 ----
     
  4. Broni

    Broni Malware Annihilator Posts: 47,077   +257

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  5. shannianni

    shannianni TS Rookie Topic Starter

    Hi Many thnaks for your quick reply,

    i have tried to download DDS, but it tries to save it as dds.scr, i cannot open it what needs to be installed so i can click on it.
     
  6. shannianni

    shannianni TS Rookie Topic Starter

    hi sorry for the delay i have the last logs here goes


    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
    Run by Ian Sweeney at 19:38:46 on 2011-12-06
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\AVG\AVG9\avgfws9.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\AVG\AVG9\avgemc.exe
    C:\Program Files\AVG\AVG9\avgam.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\AVG\AVG9\avgtray.exe
    C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\AVG\AVG9\avgui.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\Ian Sweeney\Desktop\dds.scr
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    C:\WINDOWS\system32\svchost.exe -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\System32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uSearch Page = hxxp://www.google.com
    uInternet Connection Wizard,ShellNext = iexplore
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
    mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
    BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
    BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
    BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - No File
    TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
    TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
    TB: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - No File
    TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
    mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [SoundMan] SOUNDMAN.EXE
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [<NO NAME>]
    mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1278351191312
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1282759267203
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\ian sweeney\application data\mozilla\firefox\profiles\v8q6eil7.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
    FF - prefs.js: browser.search.selectedEngine - Ask.com Search
    FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc6a8c7&v=7.005.030.004&i=26&tp=ab&iy=&ychte=uk&lng=en-GB&q=
    FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
    FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
    FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
    FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
    FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
    FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
    FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
    FF - Ext: AVG Security Toolbar em:version=7.005.030.004 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg9\toolbar\firefox\avg@igeared
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? Application Updater;Application Updater
    R? Avgfwfd;AVG network filter service
    R? AVGIDSAgent;AVG9IDSAgent
    R? cpuz132;cpuz132
    R? cpuz134;cpuz134
    R? esgiguard;esgiguard
    R? gupdate;Google Update Service (gupdate)
    R? gupdatem;Google Update Service (gupdatem)
    R? MBAMProtector;MBAMProtector
    R? MBAMService;MBAMService
    R? PuranDefrag;PuranDefrag
    R? RkHit;RkHit
    R? SKLProService;Run software as Windows service
    R? SynasUSB;SynasUSB
    S? AVG Security Toolbar Service;AVG Security Toolbar Service
    S? avg9emc;AVG E-mail Scanner
    S? avg9wd;AVG WatchDog
    S? Avgfwdx;Avgfwdx
    S? avgfws9;AVG Firewall
    S? AVGIDSDriverxpx;AVG9IDSDriver
    S? AVGIDSErHrxpx;AVG9IDSErHr
    S? AVGIDSFilterxpx;AVG9IDSFilter
    S? AVGIDSShimxpx;AVG9IDSShim
    S? AvgLdx86;AVG AVI Loader Driver x86
    S? AvgMfx86;AVG On-access Scanner Minifilter Driver x86
    S? AvgRkx86;avgrkx86.sys
    S? AvgTdiX;AVG Network Redirector
    S? enport;enport
    .
    =============== Created Last 30 ================
    .
    2011-12-05 17:38:13 -------- d-sh--w- C:\found.006
    2011-11-27 13:00:20 98816 ----a-w- c:\windows\sed.exe
    2011-11-27 13:00:20 518144 ----a-w- c:\windows\SWREG.exe
    2011-11-27 13:00:20 256000 ----a-w- c:\windows\PEV.exe
    2011-11-27 12:53:37 388608 ----a-w- c:\windows\system32\CF402.exe
    2011-11-27 09:03:17 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-11-27 09:03:17 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2011-11-26 14:12:58 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-11-26 14:12:58 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-11-26 14:05:43 -------- d-----w- c:\program files\GetData
    2011-11-26 14:05:41 -------- d-----w- c:\program files\YouTube Downloader
    2011-11-26 14:05:40 -------- d-----w- c:\documents and settings\all users\application data\YouTube Downloader
    2011-11-26 14:05:39 -------- d-----w- c:\program files\YouTube Downloader Toolbar
    2011-11-26 14:05:39 -------- d-----w- c:\program files\common files\Spigot
    2011-11-26 14:05:38 -------- d-----w- c:\documents and settings\ian sweeney\application data\YouTube Downloader
    2011-11-26 14:05:38 -------- d-----w- c:\documents and settings\ian sweeney\application data\Search Settings
    2011-11-26 12:49:26 -------- d-----w- c:\program files\common files\Java(3)
    2011-11-21 15:45:17 -------- d-----w- c:\documents and settings\ian sweeney\application data\Vodafone
    2011-11-21 15:40:07 -------- d-----w- c:\documents and settings\all users\application data\Vodafone
    2011-11-16 20:30:03 -------- d-----w- c:\documents and settings\all users\application data\STOPzilla!
    2011-11-16 18:59:49 -------- d-----w- c:\program files\common files\Java(2)
    2011-11-13 15:06:45 -------- d-----w- C:\found.005
    2011-11-13 12:38:08 -------- d-----w- c:\documents and settings\all users\application data\Celemony Software GmbH
    2011-11-10 19:46:17 -------- d-----w- c:\documents and settings\all users\application data\kprologs
    2011-11-09 21:12:24 50688 ----a-w- c:\windows\system32\wbhelp2.dll
    2011-11-09 21:12:23 28160 ----a-w- c:\windows\system32\anim.dll
    .
    ==================== Find3M ====================
    .
    2011-09-15 14:46:36 92160 ----a-w- c:\windows\system32\enhkey.dll
    2011-09-15 14:46:36 8192 ----a-w- c:\windows\system32\gsimrxnp.dll
    2011-09-15 14:46:36 4992 ----a-w- c:\windows\system32\drivers\enport.sys
    2011-09-15 14:46:36 49024 ----a-w- c:\windows\inf\gsiata.sys
    2011-09-15 14:46:36 293888 ----a-w- c:\windows\system32\drivers\gsimrx.sys
    2011-09-08 18:21:57 47360 ----a-w- c:\documents and settings\ian sweeney\application data\pcouffin.sys
    2011-09-08 17:11:42 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys
    .
    ============= FINISH: 19:41:10.68 ===============
     
  7. shannianni

    shannianni TS Rookie Topic Starter

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 17/11/2009 13:33:36
    System Uptime: 06/12/2011 15:39:11 (4 hours ago)
    .
    Motherboard: DIXONSXP | | RC4107MA-RS2H
    Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | Socket 775 | 3199/200mhz
    Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | Socket 775 | 3199/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 75 GiB total, 13.445 GiB free.
    D: is Removable
    E: is Removable
    F: is Removable
    G: is Removable
    H: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP660: 01/12/2011 15:02:33 - System Checkpoint
    RP661: 02/12/2011 18:47:20 - System Checkpoint
    RP662: 04/12/2011 14:06:21 - System Checkpoint
    RP663: 06/12/2011 17:05:53 - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    .
    ĀµTorrent
    4Videosoft Video Converter Ultimate
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.4.6
    Adobe Shockwave Player 11.5
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Ask Toolbar
    ATI Catalyst Control Center
    ATI Catalyst Install Manager
    ATI Display Driver
    AVG 9.0
    AVG PC Tuneup 2011
    Cole2k Media - Codec Pack (Advanced) 7.9.0
    DivX Converter
    Driver Genius Professional Edition
    Google Toolbar for Firefox
    Google Update Helper
    Hotfix for Windows XP (KB915865)
    InterActual Player
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 24
    K-Lite Codec Pack 6.1.0 (Basic)
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Melodyne 3.1
    Melodyne 3.2
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 2.0
    Microsoft Application Error Reporting
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft IntelliPoint 7.1
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft SQL Server Desktop Engine (SONY_MEDIAMGR)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ Run Time Lib Setup
    Mixed In Key 4
    Mixed In Key 5.0
    Mozilla Firefox (3.6.18)
    MSXML 6.0 Parser (KB933579)
    Nero Reloaded PlugIn Pack 2.0.4 by GEAR
    Nero Suite
    OJOsoft Total Video Converter
    Platinum Notes 2.0
    Puran Defrag Free Edition 7.0
    QuickPar 0.9
    QuickTime
    Realtek AC'97 Audio
    REALTEK Gigabit and Fast Ethernet NIC Driver
    Recover My Files
    Security Update for Windows Internet Explorer 8 (KB982381)
    Snagit 10
    Sony ACID Pro 5.0
    Sony Sound Forge 8.0
    SopCast 3.2.9
    Spybot - Search & Destroy
    Syncrosoft's License Control
    TeamViewer 6
    VC80CRTRedist - 8.0.50727.6195
    Virtual DJ - Atomix Productions
    VoiceOver Kit
    Waves API Collection
    Waves Diamond Bundle v5.0
    Waves Diamond Bundle v5.2
    Waves GTR 3
    Waves IRx v5.2
    Waves L3 v5.2
    Waves Mercury Bundle
    Waves Q-Clone v5.2
    Waves Restoration 3.6
    Waves SSL Collection v1.2
    Waves Vocal Bundle v1.1
    Waves Znoise v1.0
    WebFldrs XP
    Winamp
    Winamp Detector Plug-in
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 2
    Windows98 SE driver
    WinRAR archiver
    XML Paper Specification Shared Components Pack 1.0
    XviD & MP3 Codec Pack (remove only)
    XviD MPEG-4 Video Codec
    YouTube Downloader 3.4
    YouTube Downloader Toolbar v4.7
    .
    ==== Event Viewer Messages From Past Week ========
    .
    06/12/2011 15:52:55, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    06/12/2011 15:52:45, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
    06/12/2011 15:50:32, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the AVG9IDSAgent service to connect.
    06/12/2011 15:50:32, error: Service Control Manager [7000] - The AVG9IDSAgent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    05/12/2011 22:10:32, error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort4.
    05/12/2011 21:17:30, error: atapi [9] - The device, \Device\Ide\IdePort4, did not respond within the timeout period.
    05/12/2011 15:39:03, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
    01/12/2011 12:13:33, error: Service Control Manager [7000] - The Run software as Windows service service failed to start due to the following error: The system cannot find the file specified.
    01/12/2011 09:29:07, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
    01/12/2011 09:26:08, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the WMI Performance Adapter service to connect.
    01/12/2011 09:26:08, error: Service Control Manager [7000] - The WMI Performance Adapter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    01/12/2011 09:25:27, error: Service Control Manager [7022] - The AVG9IDSAgent service hung on starting.
    01/12/2011 09:25:27, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the AVG Security Toolbar Service service to connect.
    01/12/2011 09:25:27, error: Service Control Manager [7000] - The AVG Security Toolbar Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================
     
  8. Broni

    Broni Malware Annihilator Posts: 47,077   +257

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan:
    [​IMG]

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:
    [​IMG]

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ======================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  9. shannianni

    shannianni TS Rookie Topic Starter

    Hi Many Thanks for your time so far, could I put this on hold for the time being as my pc shut down last night and when I tried to start it up there was no power, Im hoping that it is just the power supply fuse gone or the power supply itself.
    I need to get this check before I trouble you anymore, can you please be patient and I will get back to you asap.
    Also the aswMBR you asked me to download is this related to a rootkit?, and what is roughly wrong with my daughters pc.

    Once again thank you so far for your time, and I will be back when I find out the problem above.

    shannianni
     
  10. shannianni

    shannianni TS Rookie Topic Starter

    hi again

    i am my other pc now , have taken the power unit out and tested it and there is no life from the connector to the mobo, using a volt meter.
    i will need a new one before continuing, i will be back once i have got another.

    see you all soon.
     
  11. Broni

    Broni Malware Annihilator Posts: 47,077   +257

    No problem :)
     
     
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