Video card question

Here is the information about vgasave which is supposibly my temporary graphics card:
VgaSave
Device ID ROOT\LEGACY_VGASAVE\0000
Status 0x0180300b Has Been Moved Started
Problem 0x00000000 (0)
Service VgaSave
Capabilities 0x00000000
Config Flags 0x00000020
Class LegacyDriver
Class GUID {8ECC055D-047F-11D1-A537-0000F8753ED1}
Enumerator name ROOT
Description VgaSave
Driver {8ECC055D-047F-11D1-A537-0000F8753ED1}\0000
Physical Object Name \Device\0000002e
Install State 0x00000001
Class LegacyDriver
NoDisplayClass 1
SilentInstall 1
NoInstallClass 1
EnumPropPages32 SysSetup.Dll,LegacyDriverPropPageProvider
Icon -19

That does not provide the information I thought it would, maybe the card is defective.

I have searched long and hard for a solution to this but have not found anything constructive, only a couple of ideas that might be worth a try.

First, on the HP site (from the link I gave) in the list of drivers there is one named "Driver - Original" click on that and then scroll down to "Original Graphic Driver Collection" click on it and download the drivers, then try to install them.

Run sfc /scannow and chkdsk /r as suggested earlier and Malwarebytes. Even if you have good anti virus software Malwarebytes might find something that yours doesn't see.

One word of warning, do not disable VGASave as your screen will go blank.

What happens if you go into Device Manager, right click on the device, select properties and under the driver tab click on Update Driver. Also try Uninstall Driver and reboot.

Borrow another graphics card from someone and see if your PC recognises it and ask for drivers. This may prove that your card is faulty.

Is there another monitor connector in the vertical bank of plugs on the back of the PC, if so try it and see what happens when you reboot.

Well i downloaded that original graphic driver collection and it said that the files were stored in C:\HP\Drivers\Video folder. then it says to update the driver from device manager. So under the "Other Devices" tab there is a big question mark by "Video Controller (VGA compatible)". Once i go to update this driver it gives me the option to automatically install or install from a specific location. So naturally i automatically install it and it says "The hardware was not installed because the wizard cannot find the necessary software" and i dont think i can find someone to borrow a card from, i mean do people have those just lying around? I feel like this will be an expensive fix ):

I think the card works just fine - SIW might just not detect it because there are no drivers for SIW to utilize. The default Windows VGA driver is there in its place, so the card properly recognizes the default drivers and is currently awaiting third-party drivers from the manufacturer of the card.

But, the original drivers that were installed on this card were not the correct drivers. Thus it's currently running with the VGASave-option.

http://www.economicexpert.com/a/VGASAVE.html

Though what is hard, is finding the name of the card - as the name will guide you to the drivers that needs to be downloaded. Sometimes the name is printed on the card itself, but even more likely is that HP can provide you with the name of the card. Once one has the name, one can have the drivers.

Then simply we'll have to guide the wizard to the correct destination.

This microsoft article describes how to identify the graphics card. If there is anything you do not understand ask for help.

http://support.microsoft.com/kb/555148

If this does not produce any identification please remove the side of the case and pull out the graphics card, post back any names or numbers that are on the card. (Make sure you unplug it from the mains first)

I was suggesting you borrowed a card from a friends PC, purely for testing.

Excellent

Mark56's suggestion is just what you need! Excellent!

In order to identify your card's name so that we can find some drivers for it, you need to force the PC into revealing the card's name. The Microsoft article does just that!

If you need help with the command prompt, also called CMD, we'll provide you with everything you need to know.

Remember: you can not copy the text from the command prompt. Windows does not allow it without a third-party patch. But, you can screendump/capture the screen using the "PrintScreen-button" on your keyboard. The results coming from that command prompt-solution would be interesting to study.

In other words, do you think you can post a screenshot/screendump/captured screen of the prompt's results on TechSpot for us to study? As you see in the Microsoft-page, identifying the card is pretty straight forward, but can be a bit intimidating for someone who is not familiar with the CMD.

We love to help

You guys are such a big help i appreciate the patience youve had with this. But anyways here is the printscreen image of the command prompt

MarZePan, look again at the MS article - you sure this was all what the prompt said? I've been looking at some other prompt reports, and usually the card identifies at the ninth row (C000:0009), and the screenshot covers eight rows.

Plan B: The hard way
If there are no more than eight rows we will probably have to identify the card the hard way (in other words, by looking inside the PC).

Plan C: The brutal approach
Fortunently, the brutal approach of finding drivers are not as hard as previously expected. There is a Plan C - trying to install a driverpack after another driverpack after another driverpack... Since (for instance) AMD/ATi have released huge driverpacks (Catalyst) and nVidia have released huge packs as well (nToolpack) containing many drivers at a time. Some of them has to be right!

sometimes the hard way is the easiest way out...I say JUST GUT YOUR PC and take a clear picture of the bar code lable on your graphics card for us =P Lol....

Well actually, skip my latest post and just gut the PC. It seems to be the best approach as of this moment. Provided you don't void your warranty of course...

Hey guys i made i minor break through and found that my graphics card says this, "VT 2400PRO AGP 512MB V/D/T", under that it says "PN: 24P512AGPV", and under that its says, "Made in China PCB#R61BG-NE3". Post asap if that isnt enough information i really feel like this is the right thing

install vga driver

Yay! This might just be it you know.

Try downloading and installing the Catalyst Software Suite.

http://sites.amd.com/us/game/downloads/Pages/radeon_xp-32.aspx

Although this is if you have a win XP32 OS.

If trouble arises, go to http://www.ati.amd.com. There is a "Driver download" part to the right, which is very easy to comprehend.

I think you have a "HD Series" card.
Model 2xxx-brand. (2400Pro)

That card is from Visiontek. The exact driver Is available from here, just select the HD 2000 series AGP in the list and then your operating system and you will get the correct driver. Save it to your desktop, it is an .exe file so just double click on it and it will automatically install.


http://go.redirectingat.com/?id=140....uk/forum/303271-15-visiontek-2400pro-drivers

I did exactly what Mark said and it finally worked. Thank you all for your help it was highly appreciated =)

Oh good, glad I could help.

yup in the end gutting is ur pc was faster =D congratz n enjoy!!!!

YAY! We are all so happy that it finally worked! :grinthumb

Enjoy your games!