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[Solved] Windows 7 Avast 80000032.@ ,consrv.dll, and kwrd.dll help!

Discussion in 'Virus and Malware Removal' started by bbbyblumer, Jan 19, 2012.

Page 3 of 3

  1. Broni Malware Annihilator

    FSS log is incomplete.
    Repost.

    [IMG]
    Broni, Jan 19, 2012
    #41

  2. bbbyblumer Newcomer, in training

    Im running Eset scan right now...Is that the last step if it comes up all clear and also will i be able to delete these programs that we installed on my desktop?
    bbbyblumer, Jan 19, 2012
    #42

  3. bbbyblumer Newcomer, in training

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by Mindy (administrator) on 19-01-2012 at 18:50:17
    Microsoft Windows 7 Home Premium (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll
    [2009-07-13 16:09] - [2009-07-13 17:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

    C:\Windows\System32\bfe.dll
    [2009-07-13 16:09] - [2009-07-13 17:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022

    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll
    [2009-07-13 15:36] - [2009-07-13 17:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

    C:\Windows\System32\vssvc.exe
    [2009-07-13 15:39] - [2009-07-13 17:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA

    C:\Windows\System32\wscsvc.dll
    [2011-02-10 07:55] - [2010-12-20 22:16] - 0097280 ____A (Microsoft Corporation) 8F9F3969933C02DA96EB0F84576DB43E

    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll
    [2009-07-13 16:36] - [2009-07-13 17:41] - 2418176 ____A (Microsoft Corporation) 38340204A2D0228F1E87740FC5E554A7

    C:\Windows\System32\qmgr.dll
    [2009-07-13 15:46] - [2009-07-13 17:41] - 0848384 ____A (Microsoft Corporation) 7F0C323FE3DA28AA4AA1BDA3F575707F

    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll
    [2009-07-13 15:49] - [2009-07-13 17:40] - 0175104 ____A (Microsoft Corporation) 8C57411B66282C01533CB776F98AD384

    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    bbbyblumer, Jan 19, 2012
    #43

  4. Broni Malware Annihilator

    I'll give you last instructions when you're done with Eset.
    Broni, Jan 19, 2012
    #44

  5. bbbyblumer Newcomer, in training

    Eset is about 28% done but it has alreday found an infected file called

    Win64/Sirefef.Btrojan ... Just a heads up
    bbbyblumer, Jan 19, 2012
    #45

  6. Broni Malware Annihilator

    Nothing to worry about. Those will be most likely just inactive leftovers.
    Broni, Jan 19, 2012
    #46

  7. bbbyblumer Newcomer, in training

    Eset Log:

    C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.B trojan
    bbbyblumer, Jan 19, 2012
    #47

  8. Broni Malware Annihilator

    Update Internet Explorer to version 9.

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    =============================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 19, 2012
    #48

  9. bbbyblumer Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Mindy
    ->Temp folder emptied: 439291 bytes
    ->Temporary Internet Files folder emptied: 55661720 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 6717234 bytes
    ->Flash cache emptied: 675 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Steve
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3426 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 60.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Mindy
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Steve
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Guest

    User: Mindy
    ->Java cache emptied: 0 bytes

    User: Public

    User: Steve
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.31.0 log created on 01192012_204457

    Files\Folders moved on Reboot...
    C:\Users\Mindy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZYOCMHU3\partner[1].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZYOCMHU3\partner[2].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5XF9WAI\bizo_multi[2].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5XF9WAI\net[2].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5XF9WAI\showthread[1].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JD8USBFW\918[1].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JD8USBFW\net[1].htm moved successfully.
    C:\Users\Mindy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JD8USBFW\partner[4].htm moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
    bbbyblumer, Jan 19, 2012
    #49

  10. bbbyblumer Newcomer, in training

    Thanks!!! The computer seems to be working perfectly, Now i just wanted to double check if i could delete these items on my desktop that OTL did not clean or would you recommend I keep them:

    aswMBR
    bootkit_remover
    FSS
    Java Ra
    Rkill
    Security Check
    Mbr.dat
    fss.txt
    aswMBR.txt
    Gmer
    esetscan.txt

    and Im going to keep TFC
    bbbyblumer, Jan 19, 2012
    #50

  11. Broni Malware Annihilator

    Yes, you can delete all of them.

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Jan 20, 2012
    #51
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