TechSpot

Windows 7 Avast 80000032.@ ,consrv.dll, and kwrd.dll help!

Solved
By bbbyblumer
Jan 19, 2012
  1. I have a Hp Pavillion dv6-3225dx, Im running Avast and it keeps popping up with 80000032.@, consrv.dll, and kwrd.dll virus can someone please help me?
     
  2. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    Before i start i would like to point this out....This computer would not start in normal mode and I did a system recovery before i made this initial post.
     
  4. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Can you start in safe mode?
     
  5. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    I had already restored my computer to a previous date before I made this post, Ican start in Normal mode now (which I am in) or i can go to safe mode which ever you prefer.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    I'd prefer normal mode.
     
  7. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    On step 2 i already have malwarebytes but it gives me :

    C:\Program Files(x86)\Malwarebytes' Anti-Malware\mbam.exe

    A remote procedure call(RPC) protocol error occured


    Should I uninstall and reinstall a new Malwarebytes?
     
  8. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
    2. Restart your computer (very important).
    3. Download and run this utility.
    4. It will ask to restart your computer (please allow it to).
    5. After the computer restarts, install the latest version from here.
     
  9. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    When i choose uninstall i recieve:

    Runtime Error (at-1:0):

    Cannot Import dll:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll.
     
  10. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Did you go through all 5 steps including cleaning utility?
     
  11. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    No it won't let me uninstall malwarebytes
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Start with step 3 then.
     
  13. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    Currently running quick scan with malwarebytes would you like me to paste log when its done?
     
  14. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    here it is anyways:


    Malwarebytes Anti-Malware 1.60.0.1800
    www.malwarebytes.org

    Database version: v2012.01.19.04

    Windows 7 x64 NTFS
    Internet Explorer 8.0.7600.16385
    Mindy :: MINDY-HP [administrator]

    1/19/2012 12:29:05 PM
    mbam-log-2012-01-19 (12-29-05).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 210198
    Time elapsed: 3 minute(s), 46 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 5
    C:\Users\Mindy\AppData\Local\Temp\642.8822.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Mindy\AppData\Local\Temp\yyz.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Mindy\Downloads\WhiteSmokeInstaller_9128.exe (Adware.Agent) -> Quarantined and deleted successfully.
    C:\Users\Steve\Local Settings\xgk.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    C:\Users\Steve\Local Settings\Application Data\xgk.exe (Trojan.ExeShell.Gen) -> Quarantined and deleted successfully.

    (end)
     
  15. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    gmer log: nothin
     
  16. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    dds:


    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Mindy at 13:03:09 on 2012-01-19
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3894.2335 [GMT -8:00]
    .
    AV: Trend Micro Titanium *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
    SP: Trend Micro Titanium *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Hpservice.exe
    C:\Windows\system32\vcsFPService.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\DigitalPersona\Bin\DpHostW.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\IDT\WDM\AESTSr64.exe
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\DigitalPersona\Bin\DPAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
    C:\Windows\System32\svchost.exe -k netsvcs
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\SysWOW64\ctfmon.exe
    C:\Windows\SysWOW64\ping.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&ptnrS=Y8xdm002YYus&ptb=D17C08EF-7BF4-449E-8D65-45B6031C10C9
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: TVvie: {5fc8ff1f-c136-4abb-9a78-9c7cd19d21e2} - C:\Program Files (x86)\TVvie_4g\bar\1.bin\4gbar.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
    uRun: [OpenCloud Security] C:\Users\Mindy\AppData\Roaming\OpenCloud Security\OpenCloud Security.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    LSP: mswsock.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
    TCP: DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2} : DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2}\24162747F6C6 : DhcpNameServer = 24.205.224.36 24.205.192.61 68.116.46.115
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2}\2456C6B696E6F5E4B2F5445364141343 : DhcpNameServer = 192.168.2.1 192.168.2.1
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2}\35D4F4B45434845434B40333D20534F5E4564777F627B6 : DhcpNameServer = 10.0.0.1
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2}\75962756C6563737 : DhcpNameServer = 24.205.224.36 24.205.192.61 68.116.46.115
    TCP: Interfaces\{707062F2-B0B3-4DA4-9410-3D593B3528B2}\A41697D6563777966696 : DhcpNameServer = 10.0.0.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    LSA: Notification Packages = DPPassFilter scecli
    SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: TVvie: {5fc8ff1f-c136-4abb-9a78-9c7cd19d21e2} - C:\Program Files (x86)\TVvie_4g\bar\1.bin\4gbar.dll
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Mindy\AppData\Roaming\Mozilla\Firefox\Profiles\82q4q9wp.default\
    FF - prefs.js: browser.search.selectedEngine - My Way
    FF - prefs.js: browser.startup.homepage - hxxp://www.1channel.ch/
    FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y8xdm002YYus&ptb=D17C08EF-7BF4-449E-8D65-45B6031C10C9&ind=2011091114&ptnrS=Y8xdm002YYus&si=tvvie&n=77ded0aa&psa=&st=kwd&searchfor=
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 11\plugins\npCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 11\plugins\npMozCouponPrinter.dll
    FF - plugin: C:\Program Files (x86)\Veetle\Player\npvlc.dll
    FF - plugin: C:\Program Files (x86)\Veetle\plugins\npVeetle.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
    FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: general.useragent.extra.brc -
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-10-25 89600]
    R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-12-12 44768]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]
    R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]
    R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]
    R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
    R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
    R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
    R2 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-10-25 2533400]
    R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 1799472]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]
    R3 bpenum;bpenum;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]
    R3 clwvd;HP Webcam Splitter;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETwNs64.sys --> C:\Windows\system32\DRIVERS\NETwNs64.sys [?]
    R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
    R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
    S2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-2-9 203096]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-19 136176]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-19 136176]
    S3 HtcUsbMdmV64;HTC Proprietary USB Driver;C:\Windows\system32\DRIVERS\HtcUsbMdmV64.sys --> C:\Windows\system32\DRIVERS\HtcUsbMdmV64.sys [?]
    S3 HtcVCom32;HTC Diagnostic Port;C:\Windows\system32\DRIVERS\HtcVComV64.sys --> C:\Windows\system32\DRIVERS\HtcVComV64.sys [?]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-7-19 340240]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    .
    =============== Created Last 30 ================
    .
    2012-01-19 20:27:20 -------- d-----w- C:\Users\Mindy\AppData\Roaming\Malwarebytes
    2012-01-19 20:27:11 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-01-19 20:27:10 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-01-19 20:27:10 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-01-01 01:27:55 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2012-01-01 01:27:55 2048 ----a-w- C:\Windows\System32\tzres.dll
    2011-12-22 20:01:55 0 ---ha-w- C:\Users\Mindy\AppData\Local\BITDA5C.tmp
    2011-12-21 19:39:14 -------- d-----w- C:\Users\Mindy\AppData\Roaming\Systweak
    .
    ==================== Find3M ====================
    .
    2011-11-28 18:01:25 41184 ----a-w- C:\Windows\avastSS.scr
    2011-11-28 17:54:06 591192 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2011-11-28 17:52:11 66904 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2011-11-24 05:00:47 3141632 ----a-w- C:\Windows\System32\win32k.sys
    2011-11-05 05:26:29 1197568 ----a-w- C:\Windows\System32\wininet.dll
    2011-11-05 05:23:10 57856 ----a-w- C:\Windows\System32\licmgr10.dll
    2011-11-05 04:35:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-11-05 04:34:15 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2011-11-05 04:07:32 482816 ----a-w- C:\Windows\System32\html.iec
    2011-11-05 03:28:41 386048 ----a-w- C:\Windows\SysWow64\html.iec
    2011-11-05 03:25:44 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-11-05 02:55:38 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-10-26 05:19:07 43520 ----a-w- C:\Windows\System32\csrsrv.dll
    .
    ============= FINISH: 13:03:59.99 ===============
     
  17. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    attach:


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 2/9/2011 2:25:03 PM
    System Uptime: 1/19/2012 12:37:01 PM (1 hours ago)
    .
    Motherboard: Hewlett-Packard | | 144C
    Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz | CPU | 2266/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 437 GiB total, 380.131 GiB free.
    D: is FIXED (NTFS) - 28 GiB total, 4.131 GiB free.
    E: is CDROM ()
    F: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft Virtual WiFi Miniport Adapter
    Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&D9D6089&0&01
    Manufacturer: Microsoft
    Name: Microsoft Virtual WiFi Miniport Adapter
    PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&D9D6089&0&01
    Service: vwifimp
    .
    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft Virtual WiFi Miniport Adapter
    Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&D9D6089&0&02
    Manufacturer: Microsoft
    Name: Microsoft Virtual WiFi Miniport Adapter #2
    PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&D9D6089&0&02
    Service: vwifimp
    .
    Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    Description: Windows Firewall Authorization Driver
    Device ID: ROOT\LEGACY_MPSDRV\0000
    Manufacturer:
    Name: Windows Firewall Authorization Driver
    PNP Device ID: ROOT\LEGACY_MPSDRV\0000
    Service: mpsdrv
    .
    ==== System Restore Points ===================
    .
    RP72: 12/15/2011 3:00:16 AM - Windows Update
    RP73: 12/15/2011 7:09:06 PM - Windows Update
    RP74: 12/19/2011 3:00:14 AM - Windows Update
    RP75: 12/21/2011 11:31:25 AM - Windows Update
    RP76: 12/31/2011 5:48:48 PM - Windows Update
    RP77: 1/1/2012 5:06:35 PM - Windows Update
    RP78: 1/9/2012 12:00:08 AM - Scheduled Checkpoint
    RP79: 1/11/2012 7:53:30 PM - Windows Update
    RP80: 1/14/2012 3:00:15 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.3.3 MUI
    Adobe Shockwave Player 11.5
    Agatha Christie - Peril at End House
    avast! Free Antivirus
    Bejeweled 2 Deluxe
    Blackhawk Striker 2
    Blasterball 3
    Bounce Symphony
    Build-a-lot 2
    Cake Mania
    Chuzzle Deluxe
    Coupon Printer for Windows
    CyberLink DVD Suite
    D3DX10
    Diner Dash 2 Restaurant Rescue
    Dora's World Adventure
    DVD Menu Pack for HP MediaSmart Video
    Energy Star Digital Logo
    Escape Rosecliff Island
    ESU for Microsoft Windows 7
    Farm Frenzy
    FATE
    Fences Pro
    Final Drive Nitro
    Google Chrome
    Google Update Helper
    Heroes of Hellas 2 - Olympia
    HP CloudDrive
    HP Customer Experience Enhancements
    HP Deskjet 2050 J510 series Help
    HP Documentation
    HP DVB-T TV Tuner 8.0.64.43
    HP Game Console
    HP Games
    HP MediaSmart DVD
    HP MediaSmart Music
    HP MediaSmart Photo
    HP MediaSmart Video
    HP MediaSmart Webcam
    HP MediaSmart/TouchSmart Netflix
    HP MovieStore
    HP Photo Creations
    HP Power Manager
    HP Quick Launch
    HP Setup
    HP Setup Manager
    HP Software Framework
    HP Update
    Hulu Desktop
    IDT Audio
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    Java Auto Updater
    Java(TM) 6 Update 21
    Jewel Quest Solitaire 2
    Junk Mail filter update
    LabelPrint
    LightScribe System Software
    Malwarebytes Anti-Malware version 1.60.0.1800
    Microsoft Office 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Starter 2010 - English
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft WSE 3.0 Runtime
    Movie Theme Pack for HP MediaSmart Video
    Mozilla Firefox 4.0.1 (x86 en-US)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Mystery P.I. - The London Caper
    Penguins!
    PhotoNow!
    PictureMover
    Plants vs. Zombies
    PlayReady PC Runtime x86
    Poker Superstars III
    Polar Bowler
    Polar Golfer
    Power2Go
    PowerDirector
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    Realtek Ethernet Controller Driver For Windows 7
    Realtek USB 2.0 Card Reader
    RealUpgrade 1.1
    Recovery Manager
    RoxioNow Player
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Skype™ 4.2
    Times Reader
    Trend Micro Titanium
    TRW conferencing
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Veetle TV
    Virtual Families
    Virtual Villagers 4 - The Tree of Life
    Wheel of Fortune 2
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    WModem Driver Installer
    Zuma Deluxe
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/19/2012 12:53:38 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
    1/19/2012 12:42:21 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
    1/19/2012 12:42:21 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
    1/19/2012 12:41:21 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Background Intelligent Transfer Service service, but this action failed with the following error: An instance of the service is already running.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:40:21 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/19/2012 12:37:41 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error: Cannot create a file when that file already exists.
    1/19/2012 12:37:41 PM, Error: Service Control Manager [7000] - The Windows Firewall Authorization Driver service failed to start due to the following error: Cannot create a file when that file already exists.
    1/19/2012 12:28:05 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Application Experience service, but this action failed with the following error: An instance of the service is already running.
    1/19/2012 11:04:27 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2632503).
    1/19/2012 11:04:27 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Windows 7 for x64-based Systems (KB2644615).
    1/19/2012 11:04:27 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Windows 7 for x64-based Systems (KB2631813).
    1/19/2012 11:04:27 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2656355).
    1/19/2012 11:01:07 AM, Error: Service Control Manager [7022] - The avast! Antivirus service hung on starting.
    1/19/2012 1:03:50 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
    .
    ==== End Of File ===========================
     
  18. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
    Click the "Scan" button to start scan.
    On completion of the scan click "Save log", save it to your desktop and post in your next reply.

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

    ============================================================

    Download Bootkit Remover to your Desktop.

    • Unzip downloaded file to your Desktop.
    • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
    • It will show a Black screen with some data on it.
    • Right click on the screen and click Select All.
    • Press CTRL+C
    • Open a Notepad and press CTRL+V
    • Post the output back here.
     
  19. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    running aswmbr will post logs in a few and thanks for your help so far :]
     
  20. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    aswMBR version 0.9.9.1297 Copyright(c) 2011 AVAST Software
    Run date: 2012-01-19 14:45:47
    -----------------------------
    14:45:47.885 OS Version: Windows x64 6.1.7600
    14:45:47.885 Number of processors: 4 586 0x2505
    14:45:47.901 ComputerName: MINDY-HP UserName: Mindy
    14:45:50.194 Initialize success
    14:45:50.319 AVAST engine defs: 12011901
    14:46:03.672 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    14:46:03.688 Disk 0 Vendor: ST950032 0005 Size: 476940MB BusType: 3
    14:46:03.750 Disk 0 MBR read successfully
    14:46:03.766 Disk 0 MBR scan
    14:46:03.766 Disk 0 unknown MBR code
    14:46:03.781 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
    14:46:03.797 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 447803 MB offset 409600
    14:46:03.828 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 28833 MB offset 917510144
    14:46:03.844 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 976560128
    14:46:03.859 Service scanning
    14:46:06.106 Modules scanning
    14:46:06.106 Disk 0 trace - called modules:
    14:46:06.137 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys
    14:46:06.137 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006f54060]
    14:46:06.137 3 CLASSPNP.SYS[fffff88001b1b43f] -> nt!IofCallDriver -> [0xfffffa800507cb10]
    14:46:06.153 5 hpdskflt.sys[fffff88001ac2289] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004f1c050]
    14:46:07.525 AVAST engine scan C:\Windows
    14:46:10.255 AVAST engine scan C:\Windows\system32
    14:46:22.626 File: C:\Windows\system32\consrv.dll **INFECTED** Win64:Sirefef-C [Drp]
    14:47:44.792 AVAST engine scan C:\Windows\system32\drivers
    14:47:56.601 AVAST engine scan C:\Users\Mindy
    14:48:51.996 File: C:\Users\Mindy\AppData\Local\Temp\580.3048.exe **INFECTED** Win32:MalOb-GR [Cryp]
    14:48:54.134 File: C:\Users\Mindy\AppData\Local\Temp\dqjlxwvwhr **INFECTED** Win32:MalOb-IG [Cryp]
    14:48:55.023 File: C:\Users\Mindy\AppData\Local\Temp\gdc.dll **INFECTED** Win32:MalOb-IG [Cryp]
    14:49:09.313 File: C:\Users\Mindy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\7bd790e3-6a8f6e2a **INFECTED** Win32:MalOb-GR [Cryp]
    14:50:10.917 AVAST engine scan C:\ProgramData
    14:51:45.531 Scan finished successfully
    14:52:08.604 Disk 0 MBR has been saved successfully to "C:\Users\Mindy\Documents\MBR.dat"
    14:52:08.619 The log file has been saved successfully to "C:\Users\Mindy\Documents\aswMBR.txt"
    14:53:58.689 Disk 0 MBR has been saved successfully to "C:\Users\Mindy\Desktop\MBR.dat"
    14:53:58.705 The log file has been saved successfully to "C:\Users\Mindy\Desktop\aswMBR.txt"
     
  21. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    Bootkit Remover
    (c) 2009 Esage Lab
    www.esagelab.com

    Program version: 1.2.0.1
    OS Version: Microsoft Windows 7 Home Premium Edition (build 7600), 64-bit

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`0c800000
    Boot sector MD5 is: 5ac86b3736884de70034c0cd7627ba44

    Size Device Name MBR Status
    --------------------------------------------
    465 GB \\.\PhysicalDrive0 Unknown boot code

    Unknown boot code has been found on some of your physical disks.
    To inspect the boot code manually, dump the master boot sector:
    remover.exe dump <device_name> [output_file]
    To disinfect the master boot sector, use the following command:
    remover.exe fix <device_name>


    Done;
    Press any key to quit...
     
  22. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode (How to...)

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  23. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    Combo fix is restarting but is taking awhile...all i see is a black screen and my cursor...it has not completely shut down yet
     
  24. Broni

    Broni Malware Annihilator Posts: 47,076   +257

    Be very patient.
    See "Note 4".
     
  25. bbbyblumer

    bbbyblumer TS Rookie Topic Starter Posts: 33

    hmmm....im beginning to think it is frozen:\ ...still black cursor wont move...i haven't clicked any keys though
     


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