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Windows 7 programs crashing and BSOD caused by ntfs.sys

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by carmina917, Jun 29, 2011.

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  1. Mark56 TechSpot Paladin Posts: 2,270

    You need to change this setting to the correct voltage in your Bios, your RAM is underclocked.

    If the Bios has no option for this voltage then you need to get compatible RAM for your motherboard.

    The wattage of the CPU is not the important factor as you cannot change that, the important thing is to have it set at the correct voltage.
  2. Mark56 TechSpot Paladin Posts: 2,270

    I should have added: I am not able to confirm the voltage setting for your RAM sticks as you have not supplied the part number.
  3. carmina917 Newcomer, in training Posts: 49

    here you go emm the ram is pny 2gb dimm ddr3 1333mhz pc3-10660

    part number kcdim4gbn

    bar code 3536401462729
  4. carmina917 Newcomer, in training Posts: 49

    i am gonna see if i can overclock my ram with programs in windows
  5. carmina917 Newcomer, in training Posts: 49

    FOUND THE SETTINGS IN BIOS ok i have set the ram overvoltage to 1.650 it is auto at 1.500 so i will see how this fairs and im guessing i will have to run memtest again?
  6. Mark56 TechSpot Paladin Posts: 2,270

    Don't bother with memtest again just see how the computer performs during normal use.

    Just confirmed the correct voltage is 1.65V with a max of 1.85V I would stick with the lower setting first for testing.
     
  7. carmina917 Newcomer, in training Posts: 49

    ok i am gonna test tht game of mine it was the program giving me the most problems
  8. carmina917 Newcomer, in training Posts: 49

    ok so far no problems no blue screens but my microsoft security essentials has said it is not monitoring my pc and click here to start again once but apart from tht nothing i am going to find sumthing tht i can test my cpu as i think there is a fault with it
  9. Mark56 TechSpot Paladin Posts: 2,270

    Please explain your reason for this.

    The CPU is one of the least likely components to have a fault, they are very reliable and rarely develop faults unless they have been regularly overheated. Errors usually only occur when overclocked beyond the limits of the CPU.

    There are tests available for CPU's which are often used to test the CPU's stability when being overclocked, this is a popular one. I have included the basic instructions plus links to more in depth instructions.

    http://files.extremeoverclocking.com/file.php?f=103

    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.

    Windows 7 forum instructions.
    http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

    Prime95 instructions
    http://www.playtool.com/pages/prime95/prime95.html
  10. Mark56 TechSpot Paladin Posts: 2,270

    If Microsoft Security Essentials is continuing to be unreliable you should uninstall it and then download it again, make sure you get the correct one for your version of windows and the correct bit rate 32 or 64.

    I doubt if this bares any relation to the main problem.
  11. carmina917 Newcomer, in training Posts: 49

    well it has done tht thing once but other than tht i think everything is ok i will keep you posted the pc has been on maybe an hour and no blue screens
  12. Mark56 TechSpot Paladin Posts: 2,270

    I think it likely that the only problem was the RAM voltage being too low. Early days though.
  13. carmina917 Newcomer, in training Posts: 49

    ok well the game i have has crashed once i am restarting it but if it persists i might up the voltage one thing i noticed in cpuz my ram is running at 669.9mhz when the ram is 1333mhz does it run at an idling speed l=and when the ram is being used more go up to a max speed of 1333mhz?
  14. Mark56 TechSpot Paladin Posts: 2,270

    This is approaching the borders of my knowledge but as far as I know the frequency is only related to the supply voltage and remains constant. Try uping the voltage and see if it then shows the correct frequency.

    You have got the sticks fitted in the correct slots?, your motherboard manual will have instructions for this, the normal positions are slots 1 & 3.
  15. carmina917 Newcomer, in training Posts: 49

    ok pretty much i restarted my pc and well the game hasnt crashed or nothin thanx for your help if anything happens i will keep you posted but man you are good couldnt thank you anymore been trying since christmas to get this to work
  16. carmina917 Newcomer, in training Posts: 49

    and what i was saying there it does idle tht number changes as i do more stuff
    and the ram is in slots 1 and 3
  17. carmina917 Newcomer, in training Posts: 49

    ok just having a few problems number 1 internet explorer is acting up a little it will crash randomly but not ht bad emm and while watching a youtube video there it said tht an amd video driver has just recovered and before it said tht it froze for about 10 seconds so we still have a few problems but otherwise its better no bsods at all
  18. carmina917 Newcomer, in training Posts: 49

    **** ok first blue screen here is the minidump blue screen said due to video manager so looks like ram is fixed now the graphics card is giving me greif

    Attached Files:

  19. carmina917 Newcomer, in training Posts: 49

    also i cannot at all run a microsoft security essentials scan without the pc freaking out and i end up haveing to hard reset it apsolutely no alternative the start bar dosent work mse goes faded like no responding and so does my windows background if i can't get this fixed it is going to have to go to a pc repair shop no other alternative
  20. Mark56 TechSpot Paladin Posts: 2,270

    First, I will do the best I can to help you fix this so no need to go and spend loads of money in a PC repair shop.

    It does sound as if the RAM is now running correctly, this recent BSOD was caused by a different error not related to RAM. It is more related to video memory and the most likely cause is the driver.

    It also sounds as if there is still a problem with MSE so uninstall and reinstall a fresh download as I suggested in post 30. If it still causes a problem then uninstall it and download this to take its place. http://www.avira.com/en/avira-free-antivirus. Please activate and update the software but do not run a scan yet. I would like to see the HJT log as instructed below before any scans are run.

    Now for the graphics driver. Go to the manufacturer's site and download the driver for Windows 7 64bit and save it to your desktop. Go into Device Manager from the Control Panel and under Display Adapters find the graphics card and right click on it. Select Uninstall, confirm and close all the boxes. Then on the desktop double click on the new driver and it will install.

    Now download this and save it to your desktop http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html. Now follow these instructions.

    When the TrendMicro HJT install box appears, double click on the HJTInstall.exe. Click on Install.
    * It will be installed by default here: C:\Program Files\Trend Micro\HijackThis.
    * A shortcut to the application will also be placed on your Desktop.
    * The program will open automatically after installation.
    * The folder HijackThis is where you will find the HJT logs that you save.
    * The first time you open HijackThis, check the Main Menu button at the bottom centre. When the main menu appears check the box "Show this window when I start HijackThis".
    * Click on "Do a system scan and save logfile." When the log pops up in Notepad, copy and paste that file back here as a New Message in this forum.

    This log is only for observation so I can see if you have any suspicious files in your system which could explain what is happening when you try to run MSE. Please do not use the Fix it button or try to do anything else with this software. It is completely safe and is used on a lot of forums in the Malware section. It should not be used to perform any alterations without the guidance of Malware Staff.