Inactive Windows has encountered a critical error and will restart in 1 minute

[nicky w]

Hi, I have followed the instructions as per a previous request from another user and have the following reports:

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 19-08-2012 01
Ran by SYSTEM at 21-08-2012 17:55:38
Running from G:\
Windows Vista (TM) Home Basic Service Pack 1 (X86) OS Language: English(US)
The current controlset is ControlSet070
========================== Registry (Whitelisted) =============
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2008-05-22] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [166424 2008-05-22] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [133656 2008-05-22] (Intel Corporation)
HKLM\...\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [178712 2008-04-18] (Intel Corporation)
HKLM\...\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe" [331552 2007-05-08] (PDF Complete Inc)
HKLM\...\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start [145184 2007-01-09] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1045800 2008-03-27] (Synaptics, Inc.)
HKLM\...\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [488752 2008-04-15] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [70912 2008-04-15] (Hewlett-Packard)
HKLM\...\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe [197904 2008-04-21] (InterVideo Inc.)
HKLM\...\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe [1183744 2007-02-21] (Analog Devices, Inc.)
HKLM\...\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [54576 2008-12-08] (Hewlett-Packard)
HKLM\...\Run: [] [x]
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [254696 2012-01-18] (Sun Microsystems, Inc.)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" [421736 2012-03-26] (Apple Inc.)
HKLM\...\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start [287800 2009-11-11] ( Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [931200 2012-03-26] (Microsoft Corporation)
HKU\carmarks\...\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden [2289664 2008-03-17] (Hewlett-Packard Company)
HKU\carmarks\...\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-20] (Microsoft Corporation)
HKU\carmarks\...\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" [247728 2011-12-05] (TomTom)
Winlogon\Notify\DeviceNP: DeviceNP.dll (Hewlett-Packard Limited)
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{4F896B96-E68E-4A10-ACD2-3AC8A97B96AB}: [NameServer]10.0.0.4
Startup: C:\Users\All Users\Start Menu\Programs\Startup\DVD Check.lnk
ShortcutTarget: DVD Check.lnk -> C:\Program Files\InterVideo\DVD Check\DVDCheck.exe (InterVideo Inc.)
================================ Services (Whitelisted) ==================
2 CSHelper; C:\windows\system32\CSHelper.exe [266240 2009-03-06] ()
2 Eventlog; C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted [21504 2008-01-20] (Microsoft Corporation)
3 FLCDLOCK; C:\Windows\system32\flcdlock.exe [172131 2007-06-08] (Hewlett-Packard Ltd)
2 pdfcDispatcher; C:\Program Files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService [540448 2007-05-08] (PDF Complete Inc)
2 RapportMgmtService; "C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe" [976728 2012-07-07] (Trusteer Ltd.)
2 seclogon; C:\Windows\system32\seclogon.dll [19968 2008-01-20] ()
2 HP Health Check Service; "c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe" [x]
2 MsMpSvc; "c:\Program Files\Microsoft Security Client\MsMpEng.exe" [x]
3 NisSrv; "c:\Program Files\Microsoft Security Client\NisSrv.exe" [x]
3 RoxMediaDB10; "c:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe" [x]
3 stllssvr; "c:\Program Files\Common Files\SureThing Shared\stllssvr.exe" [x]
========================== Drivers (Whitelisted) =============
3 DAMDrv; C:\Windows\System32\DRIVERS\DAMDrv.sys [30008 2007-06-08] (Hewlett-Packard Development Company L.P.)
3 hwusbdev; C:\Windows\System32\DRIVERS\ewusbdev.sys [101120 2010-01-28] (Huawei Technologies Co., Ltd.)
0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [171064 2012-03-20] (Microsoft Corporation)
1 RapportCerberus_34302; \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus32_34302.sys [228208 2011-12-15] ()
1 RapportEI; \??\C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys [71480 2012-07-07] (Trusteer Ltd.)
3 RapportIaso; \??\c:\programdata\trusteer\rapport\store\exts\rapportms\39624\rapportiaso.sys [21520 2012-05-31] (Trusteer Ltd.)
0 RapportKELL; C:\Windows\System32\Drivers\RapportKELL.sys [65752 2012-07-07] (Trusteer Ltd.)
1 RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys [166840 2012-07-07] (Trusteer Ltd.)
4 eabfiltr; [x]
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]
========================== NetSvcs (Whitelisted) ===========

============ One Month Created Files and Folders ==============
2012-08-07 02:37 - 2012-08-07 02:37 - 00000000 ____D C:\Users\carmarks\AppData\Roaming\hpqLog
2012-08-07 02:02 - 2012-08-07 02:02 - 00000000 ____D C:\Program Files\Microsoft Security Client
2012-08-07 01:58 - 2012-08-07 01:58 - 00000000 ____D C:\Users\carmarks\AppData\Local\Google
2012-08-07 01:44 - 2012-08-07 01:44 - 10288512 ____A (Microsoft Corporation) C:\Users\carmarks\Downloads\mseinstall.exe
2012-08-07 01:44 - 2012-08-07 01:44 - 10288512 ____A (Microsoft Corporation) C:\Users\carmarks\Desktop\mseinstall.exe
2012-08-07 01:30 - 2012-08-07 01:30 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2012-08-07 01:27 - 2012-08-07 01:29 - 00000000 ____D C:\Users\All Users\6F638BC81DB44ECC0000E9012F3B707C
2012-08-02 02:34 - 2012-08-02 02:35 - 245366784 ____A C:\Users\carmarks\Downloads\gastric.zip.6l0brmo.partial
2012-08-02 02:31 - 2012-08-02 03:43 - 00000000 ____D C:\Users\carmarks\Desktop\Gastric

============ 3 Months Modified Files ========================
2012-08-21 08:33 - 2009-11-17 10:00 - 00279552 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-08-21 08:30 - 2006-11-02 04:58 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-08-21 08:30 - 2006-11-02 04:45 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2012-08-21 08:30 - 2006-11-02 04:45 - 00003616 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2012-08-21 07:45 - 2010-01-20 19:18 - 00001356 ____A C:\Users\carmarks\AppData\Local\d3d9caps.dat
2012-08-21 07:16 - 2012-04-18 03:21 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-08-08 19:47 - 2006-11-02 04:58 - 00032632 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2012-08-07 02:18 - 2009-02-18 05:11 - 01423946 ____A C:\Windows\WindowsUpdate.log
2012-08-07 02:11 - 2008-01-20 19:02 - 00038458 ____A C:\Windows\PFRO.log
2012-08-07 02:03 - 2011-03-07 04:05 - 00001945 ____A C:\Windows\epplauncher.mif
2012-08-07 02:02 - 2008-04-16 07:33 - 00773056 ____A C:\Windows\System32\PerfStringBackup.INI
2012-08-07 01:44 - 2012-08-07 01:44 - 10288512 ____A (Microsoft Corporation) C:\Users\carmarks\Downloads\mseinstall.exe
2012-08-07 01:44 - 2012-08-07 01:44 - 10288512 ____A (Microsoft Corporation) C:\Users\carmarks\Desktop\mseinstall.exe
2012-08-07 00:39 - 2011-03-01 00:27 - 00000052 ____A C:\Windows\System32\DOErrors.log
2012-08-03 21:45 - 2012-04-18 03:20 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2012-08-03 21:45 - 2011-06-09 10:24 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2012-08-02 02:35 - 2012-08-02 02:34 - 245366784 ____A C:\Users\carmarks\Downloads\gastric.zip.6l0brmo.partial
2012-08-02 02:19 - 2009-11-16 04:01 - 00001732 ___AH C:\Users\carmarks\Documents\Default.rdp
2012-07-11 18:36 - 2006-11-02 04:44 - 00420120 ____A C:\Windows\System32\FNTCACHE.DAT
2012-07-11 18:11 - 2006-11-02 02:24 - 57442464 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2012-07-11 18:07 - 2006-11-02 02:23 - 00000240 ____A C:\Windows\win.ini
2012-07-10 11:01 - 2012-07-10 11:01 - 00360448 ____A C:\Users\carmarks\AppData\Local\ifefgcbibh.exe
2012-07-07 22:19 - 2012-07-07 22:19 - 00065752 ____A (Trusteer Ltd.) C:\Windows\System32\Drivers\RapportKELL.sys
2012-06-26 01:45 - 2006-11-02 04:49 - 00191507 ____A C:\Windows\setupact.log
2012-06-13 05:40 - 2012-07-11 18:15 - 02047488 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys
2012-06-08 09:47 - 2012-07-11 09:02 - 11586048 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll
2012-06-05 08:47 - 2012-07-11 09:02 - 01401856 ____A (Microsoft Corporation) C:\Windows\System32\msxml6.dll
2012-06-05 08:47 - 2012-07-11 09:02 - 01248768 ____A (Microsoft Corporation) C:\Windows\System32\msxml3.dll
2012-06-04 07:26 - 2012-07-11 08:58 - 00440704 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ksecdd.sys
2012-06-02 14:19 - 2012-06-27 10:47 - 01933848 ____A (Microsoft Corporation) C:\Windows\System32\wuaueng.dll
2012-06-02 14:19 - 2012-06-27 10:47 - 00053784 ____A (Microsoft Corporation) C:\Windows\System32\wuauclt.exe
2012-06-02 14:19 - 2012-06-27 10:47 - 00045080 ____A (Microsoft Corporation) C:\Windows\System32\wups2.dll
2012-06-02 14:19 - 2012-06-27 10:46 - 00577048 ____A (Microsoft Corporation) C:\Windows\System32\wuapi.dll
2012-06-02 14:19 - 2012-06-27 10:46 - 00035864 ____A (Microsoft Corporation) C:\Windows\System32\wups.dll
2012-06-02 14:12 - 2012-06-27 10:47 - 02422272 ____A (Microsoft Corporation) C:\Windows\System32\wucltux.dll
2012-06-02 14:12 - 2012-06-27 10:46 - 00088576 ____A (Microsoft Corporation) C:\Windows\System32\wudriver.dll
2012-06-02 06:19 - 2012-06-27 10:46 - 00171904 ____A (Microsoft Corporation) C:\Windows\System32\wuwebv.dll
2012-06-02 06:12 - 2012-06-27 10:46 - 00033792 ____A (Microsoft Corporation) C:\Windows\System32\wuapp.exe
2012-06-02 01:07 - 2012-07-11 18:09 - 12314624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2012-06-02 00:43 - 2012-07-11 18:09 - 09737728 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2012-06-02 00:33 - 2012-07-11 18:09 - 01800192 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2012-06-02 00:26 - 2012-07-11 18:09 - 01103872 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2012-06-02 00:25 - 2012-07-11 18:09 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2012-06-02 00:25 - 2012-07-11 18:09 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2012-06-02 00:23 - 2012-07-11 18:09 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2012-06-02 00:21 - 2012-07-11 18:09 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2012-06-02 00:20 - 2012-07-11 18:09 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2012-06-02 00:19 - 2012-07-11 18:09 - 01793024 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2012-06-02 00:19 - 2012-07-11 18:09 - 00716800 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2012-06-02 00:17 - 2012-07-11 18:09 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2012-06-02 00:16 - 2012-07-11 18:09 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2012-06-02 00:14 - 2012-07-11 18:09 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2012-06-01 16:04 - 2012-07-11 08:58 - 00278528 ____A (Microsoft Corporation) C:\Windows\System32\schannel.dll
2012-06-01 16:03 - 2012-07-11 08:58 - 00204288 ____A (Microsoft Corporation) C:\Windows\System32\ncrypt.dll
ZeroAccess:
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\@
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\L
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\n
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\U
C:\Windows\Installer\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\U\00000001.@
ZeroAccess:
C:\Users\carmarks\AppData\Local\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}
C:\Users\carmarks\AppData\Local\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\@
C:\Users\carmarks\AppData\Local\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\L
C:\Users\carmarks\AppData\Local\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\n
C:\Users\carmarks\AppData\Local\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\U
========================= Known DLLs (Whitelisted) ============

========================= Bamital & volsnap Check ============
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe 8737764F4FD36D6808EE80578409C843 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
==================== EXE ASSOCIATION =====================
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
========================= Memory info ======================
Percentage of memory in use: 50%
Total physical RAM: 1014.52 MB
Available physical RAM: 500.07 MB
Total Pagefile: 753.25 MB
Available Pagefile: 624.16 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.56 MB
======================= Partitions =========================
1 Drive c: () (Fixed) (Total:140.05 GB) (Free:81.5 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (HP_RECOVERY) (Fixed) (Total:9 GB) (Free:2.43 GB) NTFS ==>[System with boot components (obtained from reading drive)]
5 Drive g: () (Removable) (Total:1.86 GB) (Free:1.86 GB) FAT
6 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 149 GB 0 B
Disk 1 Online 1908 MB 0 B
Partitions of Disk 0:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 140 GB 32 KB
Partition 2 Primary 9 GB 140 GB
==================================================================================
Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 140 GB Healthy
==================================================================================
Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D HP_RECOVERY NTFS Partition 9 GB Healthy
==================================================================================
Partitions of Disk 1:
===============
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1906 MB 1792 KB
==================================================================================
Disk: 1
Partition 1
Type : 06
Hidden: No
Active: No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 G FAT Removable 1906 MB Healthy
==================================================================================
Last Boot: 2012-08-07 02:17
======================= End Of Log ==========================

Farbar Recovery Scan Tool Version: 19-08-2012 01
Ran by SYSTEM at 2012-08-21 17:58:14
Running from G:\
================== Search: "services.exe" ===================
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2009-11-17 10:00] - [2009-04-10 22:27] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
[2008-01-20 18:34] - [2008-01-20 18:34] - 0279040 ____A (Microsoft Corporation) 2B336AB6286D6C81FA02CBAB914E3C6C
C:\Windows\System32\services.exe
[2009-11-17 10:00] - [2012-08-21 08:33] - 0279552 ____A (Microsoft Corporation) 8737764F4FD36D6808EE80578409C843
=== End Of Search ===

Are you able to assist? Many thanks

 

[Broni]

Welcome aboard

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

======================================

Download attached fixlist.txt file and save it to the very same USB flash drive you've been using. Plug the drive back in.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.
On Windows XP: Now please boot into the UBCD.
Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Next....

Restart normally.

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
• Close any open browsers.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
• Double click on combofix.exe & follow the prompts.

• 
  NOTE1. If Combofix asks you to install Recovery Console, please allow it.
  NOTE 2. If Combofix asks you to update the program, always do so.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

• Double-click on the Rkill desktop icon to run the tool.
• If using Vista or Windows 7 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.