Solved Windows has encountered a critical problem and will restart. (different type)

:)

Last scans....

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.


redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


redtarget.gif
Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
 
Before the logs, here are some updates:
What I noticed is that I always get that error when I start Google Chrome. When I open Google Chrome and I click on it, it stops responding and I get that error :O. Mozilla Firefox, Firefox Developer Edition and Internet Explorer work fine.

Here are the logs:

Results of screen317's Security Check version 1.014 --- 12/23/15
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Kaspersky Anti-Virus
Malwarebytes
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 131
Java version 32-bit out of Date!
Adobe Flash Player 29.0.0.140
Mozilla Firefox (59.0.2)
Google Chrome (65.0.3325.181)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Kaspersky Lab Kaspersky Anti-Virus 18.0.0 avp.exe
Kaspersky Lab Kaspersky Anti-Virus 18.0.0 avpui.exe
Malwarebytes Anti-Malware mbamtray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````



Farbar Service Scanner Version: 27-01-2016
Ran by Admin (administrator) on 28-04-2018 at 11:20:51
Running from "C:\Users\Admin\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****
 
Here is another funny story:
The link you provided for Sophos is dead, so I downloaded it from here:
https://www.techspot.com/downloads/5448-sophos-virus-removal-tool.html

Followed your steps and it started scanning. It went for a bit, then the PC rebooted to this screen:
HiGNinl.png


Is this what it does?
This thing finished its job and Windows loaded.

I searched for a log file and I found this:
2018-04-28 08:43:31.472 Sophos Virus Removal Tool version 2.6.1
2018-04-28 08:43:31.480 Copyright (c) 2009-2017 Sophos Limited. All rights reserved.

2018-04-28 08:43:31.480 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2018-04-28 08:43:31.480 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
2018-04-28 08:43:31.496 Checking for updates...
2018-04-28 08:43:32.262 Update progress: proxy server not available
2018-04-28 08:43:58.592 Option all = no
2018-04-28 08:43:58.592 Option recurse = yes
2018-04-28 08:43:58.592 Option archive = no
2018-04-28 08:43:58.592 Option service = yes
2018-04-28 08:43:58.592 Option confirm = yes
2018-04-28 08:43:58.592 Option sxl = yes
2018-04-28 08:43:58.592 Option max-data-age = 35
2018-04-28 08:43:58.592 Option vdl-logging = yes
2018-04-28 08:43:58.732 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-04-28 08:43:58.732 Machine ID: 0cbb1ee757204b6c9370954393fae150
2018-04-28 08:43:58.765 Component SVRTcli.exe version 2.6.1
2018-04-28 08:43:58.766 Component control.dll version 2.6.1
2018-04-28 08:43:58.766 Component SVRTservice.exe version 2.6.1
2018-04-28 08:43:58.767 Component engine\osdp.dll version 1.44.1.2286
2018-04-28 08:43:58.767 Component engine\veex.dll version 3.68.6.2286
2018-04-28 08:43:58.768 Component engine\savi.dll version 9.0.7.2286
2018-04-28 08:43:58.769 Component rkdisk.dll version 1.5.31.1
2018-04-28 08:43:58.769 Version info: Product version 2.6.1
2018-04-28 08:43:58.771 Version info: Detection engine 3.68.6
2018-04-28 08:43:58.771 Version info: Detection data 5.46
2018-04-28 08:43:58.772 Version info: Build date 11/28/2017
2018-04-28 08:43:58.772 Version info: Data files added 746
2018-04-28 08:43:58.772 Version info: Last successful update (not yet updated)
2018-04-28 08:44:02.667 Downloading updates...
2018-04-28 08:44:02.670 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-04-28 08:44:02.670 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 08:44:02.670 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 08:44:02.670 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-04-28 08:44:02.670 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-04-28 08:44:02.670 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-04-28 08:44:02.670 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-04-28 08:44:02.670 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-04-28 08:44:02.670 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path= baseVersion= [included from product IDE549 LATEST path=]
2018-04-28 08:44:02.671 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path= baseVersion= [included from product IDE550 LATEST path=]
2018-04-28 08:44:02.671 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I49502] sdds.data0910.xml: found supplement IDE552 LATEST path= baseVersion= [included from product IDE551 LATEST path=]
2018-04-28 08:44:02.671 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE552 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE552 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I49502] sdds.data0910.xml: found supplement IDE553 LATEST path= baseVersion= [included from product IDE552 LATEST path=]
2018-04-28 08:44:02.671 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE553 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE553 LATEST path=
2018-04-28 08:44:02.671 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 08:44:03.636 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-04-28 08:44:03.636 Update progress: [I19463] Product download size 178991033 bytes
2018-04-28 08:44:25.269 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-04-28 08:44:25.269 Update progress: [I19463] Product download size 4521286 bytes
2018-04-28 08:44:27.908 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-04-28 08:44:27.908 Update progress: [I19463] Product download size 3541768 bytes
2018-04-28 08:44:30.517 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-04-28 08:44:30.518 Update progress: [I19463] Product download size 4830037 bytes
2018-04-28 08:44:33.625 Update progress: [I19463] Syncing product IDE550 LATEST path=
2018-04-28 08:44:33.625 Update progress: [I19463] Product download size 2760469 bytes
2018-04-28 08:44:35.111 Update progress: [I19463] Syncing product IDE551 LATEST path=
2018-04-28 08:44:35.111 Update progress: [I19463] Product download size 2676611 bytes
2018-04-28 08:44:40.439 Update progress: [I19463] Syncing product IDE552 LATEST path=
2018-04-28 08:44:40.439 Update progress: [I19463] Product download size 799556 bytes
2018-04-28 08:44:43.809 Update progress: [I19463] Syncing product IDE553 LATEST path=
2018-04-28 08:44:43.931 Installing updates...
2018-04-28 08:44:45.581 Error level 1
2018-04-28 08:45:12.921 Update successful
2018-04-28 08:45:37.791 Option all = no
2018-04-28 08:45:37.791 Option recurse = yes
2018-04-28 08:45:37.791 Option archive = no
2018-04-28 08:45:37.791 Option service = yes
2018-04-28 08:45:37.791 Option confirm = yes
2018-04-28 08:45:37.791 Option sxl = yes
2018-04-28 08:45:37.801 Option max-data-age = 35
2018-04-28 08:45:37.801 Option vdl-logging = yes
2018-04-28 08:45:37.809 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-04-28 08:45:37.809 Machine ID: 0cbb1ee757204b6c9370954393fae150
2018-04-28 08:45:37.825 Component SVRTcli.exe version 2.6.1
2018-04-28 08:45:37.825 Component control.dll version 2.6.1
2018-04-28 08:45:37.825 Component SVRTservice.exe version 2.6.1
2018-04-28 08:45:37.825 Component engine\osdp.dll version 1.44.1.2286
2018-04-28 08:45:37.825 Component engine\veex.dll version 3.68.6.2286
2018-04-28 08:45:37.825 Component engine\savi.dll version 9.0.7.2286
2018-04-28 08:45:37.825 Component rkdisk.dll version 1.5.31.1
2018-04-28 08:45:37.825 Version info: Product version 2.6.1
2018-04-28 08:45:37.833 Version info: Detection engine 3.68.6
2018-04-28 08:45:37.833 Version info: Detection data 5.46
2018-04-28 08:45:37.833 Version info: Build date 11/28/2017
2018-04-28 08:45:37.833 Version info: Data files added 844
2018-04-28 08:45:37.833 Version info: Last successful update 4/28/2018 11:45:12 AM

2018-04-28 08:45:51.841 Couldn't apply option 'SXLLiveProtection' to the detection engine.
2018-04-28 08:58:31.108 Sophos Virus Removal Tool version 2.6.1
2018-04-28 08:58:31.108 Copyright (c) 2009-2017 Sophos Limited. All rights reserved.

2018-04-28 08:58:31.108 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2018-04-28 08:58:31.108 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
2018-04-28 08:58:31.186 Checking for updates...
2018-04-28 08:58:31.624 Error: failed to create service (1072: The specified service has been marked for deletion.)
2018-04-28 08:58:31.874 Update progress: proxy server not available
2018-04-28 09:00:18.183 Sophos Virus Removal Tool version 2.6.1
2018-04-28 09:00:18.183 Copyright (c) 2009-2017 Sophos Limited. All rights reserved.

2018-04-28 09:00:18.183 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2018-04-28 09:00:18.183 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
2018-04-28 09:00:18.183 Checking for updates...
2018-04-28 09:00:20.714 Update progress: proxy server not available
2018-04-28 09:00:24.511 Warning: failed to start SMS service (1056: An instance of the service is already running.)
2018-04-28 09:00:58.230 Downloading updates...
2018-04-28 09:00:58.230 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path= baseVersion= [included from product IDE549 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path= baseVersion= [included from product IDE550 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE552 LATEST path= baseVersion= [included from product IDE551 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE552 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE552 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I49502] sdds.data0910.xml: found supplement IDE553 LATEST path= baseVersion= [included from product IDE552 LATEST path=]
2018-04-28 09:00:58.230 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE553 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE553 LATEST path=
2018-04-28 09:00:58.230 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-04-28 09:00:58.464 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-04-28 09:00:58.589 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-04-28 09:00:58.699 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-04-28 09:00:58.808 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-04-28 09:00:58.902 Update progress: [I19463] Syncing product IDE550 LATEST path=
2018-04-28 09:00:59.027 Update progress: [I19463] Syncing product IDE551 LATEST path=
2018-04-28 09:00:59.058 Update progress: [I19463] Syncing product IDE552 LATEST path=
2018-04-28 09:00:59.074 Update progress: [I19463] Syncing product IDE553 LATEST path=
2018-04-28 09:00:59.246 Installing updates...
2018-04-28 09:01:05.621 Option all = no
2018-04-28 09:01:06.886 Option recurse = yes
2018-04-28 09:01:06.886 Option archive = no
2018-04-28 09:01:06.886 Option service = yes
2018-04-28 09:01:06.886 Option confirm = yes
2018-04-28 09:01:06.886 Option sxl = yes
2018-04-28 09:01:06.886 Option max-data-age = 35
2018-04-28 09:01:06.886 Option vdl-logging = yes
2018-04-28 09:01:06.886 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-04-28 09:01:06.886 Machine ID: 0cbb1ee757204b6c9370954393fae150
2018-04-28 09:01:06.886 Component SVRTcli.exe version 2.6.1
2018-04-28 09:01:06.886 Component control.dll version 2.6.1
2018-04-28 09:01:06.886 Component SVRTservice.exe version 2.6.1
2018-04-28 09:01:06.886 Component engine\osdp.dll version 1.44.1.2286
2018-04-28 09:01:06.886 Component engine\veex.dll version 3.68.6.2286
2018-04-28 09:01:06.886 Component engine\savi.dll version 9.0.7.2286
2018-04-28 09:01:06.886 Component rkdisk.dll version 1.5.31.1
2018-04-28 09:01:06.886 Version info: Product version 2.6.1
2018-04-28 09:01:06.886 Version info: Detection engine 3.68.6
2018-04-28 09:01:06.886 Version info: Detection data 5.46
2018-04-28 09:01:06.886 Version info: Build date 11/28/2017
2018-04-28 09:01:06.886 Version info: Data files added 844
2018-04-28 09:01:06.886 Version info: Last successful update 4/28/2018 11:45:12 AM
2018-04-28 09:01:06.886 Error level 1
2018-04-28 09:01:09.417 Update successful
2018-04-28 09:01:31.152 Option all = no
2018-04-28 09:01:31.152 Option recurse = yes
2018-04-28 09:01:31.152 Option archive = no
2018-04-28 09:01:31.152 Option service = yes
2018-04-28 09:01:31.152 Option confirm = yes
2018-04-28 09:01:31.152 Option sxl = yes
2018-04-28 09:01:31.152 Option max-data-age = 35
2018-04-28 09:01:31.152 Option vdl-logging = yes
2018-04-28 09:01:31.152 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-04-28 09:01:31.152 Machine ID: 0cbb1ee757204b6c9370954393fae150
2018-04-28 09:01:31.167 Component SVRTcli.exe version 2.6.1
2018-04-28 09:01:31.167 Component control.dll version 2.6.1
2018-04-28 09:01:31.167 Component SVRTservice.exe version 2.6.1
2018-04-28 09:01:31.167 Component engine\osdp.dll version 1.44.1.2286
2018-04-28 09:01:31.167 Component engine\veex.dll version 3.68.6.2286
2018-04-28 09:01:31.167 Component engine\savi.dll version 9.0.7.2286
2018-04-28 09:01:31.183 Component rkdisk.dll version 1.5.31.1
2018-04-28 09:01:31.183 Version info: Product version 2.6.1
2018-04-28 09:01:31.183 Version info: Detection engine 3.68.6
2018-04-28 09:01:31.183 Version info: Detection data 5.46
2018-04-28 09:01:31.183 Version info: Build date 11/28/2017
2018-04-28 09:01:31.183 Version info: Data files added 844
2018-04-28 09:01:31.183 Version info: Last successful update 4/28/2018 12:01:09 PM

2018-04-28 09:01:34.511 Couldn't apply option 'SXLLiveProtection' to the detection engine.
 
And also this file:
2018-04-28 09:01:31.152 -- Opening log --
2018-04-28 09:01:31.152 Sophos Virus Removal Tool version 2.6.1
2018-04-28 09:01:31.152 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-04-28 09:01:31.152 Machine ID: 0cbb1ee757204b6c9370954393fae150
2018-04-28 09:01:31.152 SXL4 URL: https://svrt.4.sophosxl.net/lookup
2018-04-28 10:04:11.909 -- Closing log --

The first one is named "SophosVirusRemovalTool" and the other one "SophosVirusRemovalTool_cloud4"

Next step: God's help :D
 
As for Chrome...

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif

Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.
Install fresh copy.

=============================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.
 
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Thank you mr Broni for the help! You are very skilled. If I went to a PC store, they probably only reinstalled Windows. You saved all my stuff :) My computer is doing fine now. I will keep updating you with the PC behaviour. Till then, bye!
 
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