Windows XP 64 bit STOP 0x50 BSOD - win32k.sys

By Vandervecken
Apr 12, 2010
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  1. Hi all,
    I was recommended to post my BSOD dumps here on TechSpot for help.
    I have been getting a recurring PAGE_FAULT_IN_NONPAGED_AREA 0x50 BSOD from win32k.sys.
    I run XP 64 bit, and I have attached the dump files in a zip.

    Hope someone can help!

    Cheers
    Vandervecken

    PS I shuold add, I have done the following:
    RAM test with memtest, 7 passes.
    HDD test with Seatools and HDTune - pass
    No viruses or malware, according to Antivir and Spybot.
    Plenty of free space on OS drive, which is defragged.
    Computer is not overheating.
    I have not tried the pagefile yet.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Hey Vandervecken! Both are the 0x50 error but it only gives win32k.sys as the probable cause which isn't helpful because it is a Windows OS driver; they are too general for diagnosis.

    One thing of interest is that in both dumps under the PROCESS_NAME of the file the Winamp executible winamp.exe was listed. I am not saying this is your issue but it bears looking into.
  3. Vandervecken

    Vandervecken Newcomer, in training Topic Starter

    I've uninstalled winamp, is thereanything else I can do?
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Are you getting any more crashes since uninstalling Winamp?
  5. Vandervecken

    Vandervecken Newcomer, in training Topic Starter

    They happened twice today, once yesterday, and a few times the previous week. I'll have to wait and see...
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Were those two times before or after you uninstalled Winamp?
  7. Vandervecken

    Vandervecken Newcomer, in training Topic Starter

    Before.
    I guess it's a waiting game now.
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Yes, it is. Give it 48 hours by doing all your normal stuff and if no crashes then it would appear that Winamp was the issue. Do they have a newer version that will work with XP 64?
  9. Vandervecken

    Vandervecken Newcomer, in training Topic Starter

    I don't think there's any special version. Winamp works fine on XP 64 and has done for years.

    How did you find a reference to winamp? When I ran dumpchk on the minidumps I didn't see any reference to winamp.

    Mike
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    There is a section on the minidump called PROCESS_NAME: and Winamp.exe was listed. Again, this may not be the cause of your issue but sometimes (almost rarely) the executible, .dll, or system driver that is mention in this section is the culprit.

    Since uninstalling are you getting any crashes?
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