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Windows XP, can't open Windows Explorer and associated programs.

Solved
By temir
Nov 3, 2010
  1. temir

    temir TS Rookie Topic Starter Posts: 87

    Report 1:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: admin
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.001
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.002
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService.NT AUTHORITY
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService.NT AUTHORITY.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: LocalService.NT AUTHORITY.001
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService.NT AUTHORITY
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService.NT AUTHORITY.000
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: NetworkService.NT AUTHORITY.001
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Temir
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Temir.PRIVATE-A7D0BBD.000
    ->Temp folder emptied: 80156309 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 3063783 bytes
    ->FireFox cache emptied: 19519068 bytes
    ->Opera cache emptied: 13989110 bytes
    ->Flash cache emptied: 742 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 16384 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 111,00 mb


    [EMPTYFLASH]

    User: admin
    ->Flash cache emptied: 0 bytes

    User: Administrator

    User: Administrator.PRIVATE-A7D0BBD
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.000
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.001
    ->Flash cache emptied: 0 bytes

    User: Administrator.PRIVATE-A7D0BBD.002
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: LocalService.NT AUTHORITY

    User: LocalService.NT AUTHORITY.000

    User: LocalService.NT AUTHORITY.001

    User: NetworkService

    User: NetworkService.NT AUTHORITY

    User: NetworkService.NT AUTHORITY.000

    User: NetworkService.NT AUTHORITY.001

    User: Temir
    ->Flash cache emptied: 0 bytes

    User: Temir.PRIVATE-A7D0BBD.000
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0,00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.17.3 log created on 11072010_202215

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
  2. temir

    temir TS Rookie Topic Starter Posts: 87

    Step two - done.
     
  3. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    Let me know, when you're done with all steps, including Windows updates.
     
  4. temir

    temir TS Rookie Topic Starter Posts: 87

    About Windows Updates:

    I can't open IE, then i realized that i can't even access Widnows Update from Start -> Programs etc... So i downloaded using Opera SP3 for Windows XP and installed it. So actually i suppose i am running SP3, i don't see any changes in Windows.

    Windows Explorer still won't open.
     
  5. temir

    temir TS Rookie Topic Starter Posts: 87

    i'll go ahead with the rest of the steps. There is the step nr 11, i've run rapidly through it and saw posts where people say that those procedures, programs slow down the PC.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    That's just for reading.
    Let me know, when you're done with everything, you're able to do.
     
  7. temir

    temir TS Rookie Topic Starter Posts: 87

    I've finished the steps. Secunia PSI won't run, it installed but won't open.

    I didn't run defrag, i'll run it later.
     
  8. Broni

    Broni Malware Annihilator Posts: 47,644   +267

  9. temir

    temir TS Rookie Topic Starter Posts: 87

    All the same. Windows Explorer won't run, as well as also IE. I don't know about Dreamweaver CS5 and others 'cause they ask the serial number now, later i'll insert the serial and try them
     
  10. temir

    temir TS Rookie Topic Starter Posts: 87

    Secunia still won't run. The fix didn't work for me.
     
  11. temir

    temir TS Rookie Topic Starter Posts: 87

    BTW, Malware Bytes didn't find any Viruses, threats, nothing.
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    OK. It's time to check your system files.

    Go Start>Run ("Start Search" in Vista/7), type in:
    sfc /scannow
    Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
    Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
    If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).
     
  13. temir

    temir TS Rookie Topic Starter Posts: 87

    i've already did it at the beginning, before writing here.
     
  14. Broni

    Broni Malware Annihilator Posts: 47,644   +267

  15. temir

    temir TS Rookie Topic Starter Posts: 87

    I don't know. There was no question like "Do you want to replace these files" or something like that.
     
  16. temir

    temir TS Rookie Topic Starter Posts: 87

    So you suggest me to follow Windows Repair steps. I'll not loose any information or settings or preferences as i understand from the post.
     
  17. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    That's correct. Some Windows updates will have to be reapplied.
     
  18. temir

    temir TS Rookie Topic Starter Posts: 87

    ok, but i'll do it tomorrow, not today. THANK YOU VERY MUCH!!!
    Good Night! It's 2.00 am here in Italy. And in your location? 5.00 pm?
     
  19. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    That's about right :)
    See ya...
     
  20. temir

    temir TS Rookie Topic Starter Posts: 87

    Hi, i have a problem with windows repair. I initiated the process successfully, then it automatically restarted and continued the installation. But then it stopped/paused saying that it can't find a file regarding nvidia. And i wanted to search the file or something, but my bluetooth keyboard and bluetooth mouse aren't working. I plugged in usb mouse, but it won't work. What can i do???
     
  21. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    What file was that (name)?
    Was there an option to skip it?

    You may need to use PS/2 mouse/keyboard.
     
  22. temir

    temir TS Rookie Topic Starter Posts: 87

    The needed file is nv4_mini.sys
    the options are "Ok" and "cancel" and browse for the file.
    I don't, not sure that i still have a PS/2 mouse. But if supposedly in this moment i could plug in a PS/2 mouse would it work immediately or it needs the computer to be rebooted?
     
  23. temir

    temir TS Rookie Topic Starter Posts: 87

    But if now i reboot my computer, is it safe to do? Will it harm my system? Will i loose something?
     
  24. Broni

    Broni Malware Annihilator Posts: 47,644   +267

    That file doesn't seem to be crucial, so you can "Cancel" and you can worry about any missing drivers later.

    Mouse/keyboard switching has to be done with computer off, so let's forget about it for now.
     
  25. temir

    temir TS Rookie Topic Starter Posts: 87

    So what can i do now?
     
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