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Windows XP, can't open Windows Explorer and associated programs.

Discussion in 'Virus and Malware Removal' started by temir, Nov 3, 2010.

Page 5 of 7

  1. Broni Malware Annihilator Posts: 39,398   +177

    That's just for reading.
    Let me know, when you're done with everything, you're able to do.
    Broni, Nov 7, 2010
    #81

  2. temir Newcomer, in training Posts: 87

    I've finished the steps. Secunia PSI won't run, it installed but won't open.

    I didn't run defrag, i'll run it later.
    temir, Nov 7, 2010
    #82

  3. Broni Malware Annihilator Posts: 39,398   +177

    Broni, Nov 7, 2010
    #83

  4. temir Newcomer, in training Posts: 87

    All the same. Windows Explorer won't run, as well as also IE. I don't know about Dreamweaver CS5 and others 'cause they ask the serial number now, later i'll insert the serial and try them
    temir, Nov 7, 2010
    #84

  5. temir Newcomer, in training Posts: 87

    Secunia still won't run. The fix didn't work for me.
    temir, Nov 7, 2010
    #85

  6. temir Newcomer, in training Posts: 87

    BTW, Malware Bytes didn't find any Viruses, threats, nothing.
    temir, Nov 7, 2010
    #86
     

  7. Broni Malware Annihilator Posts: 39,398   +177

    OK. It's time to check your system files.

    Go Start>Run ("Start Search" in Vista/7), type in:
    sfc /scannow
    Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
    Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
    If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).
    Broni, Nov 7, 2010
    #87

  8. temir Newcomer, in training Posts: 87

    i've already did it at the beginning, before writing here.
    temir, Nov 7, 2010
    #88

  9. Broni Malware Annihilator Posts: 39,398   +177

    Broni, Nov 7, 2010
    #89

  10. temir Newcomer, in training Posts: 87

    I don't know. There was no question like "Do you want to replace these files" or something like that.
    temir, Nov 7, 2010
    #90

  11. temir Newcomer, in training Posts: 87

    So you suggest me to follow Windows Repair steps. I'll not loose any information or settings or preferences as i understand from the post.
    temir, Nov 7, 2010
    #91

  12. Broni Malware Annihilator Posts: 39,398   +177

    That's correct. Some Windows updates will have to be reapplied.
    Broni, Nov 7, 2010
    #92

  13. temir Newcomer, in training Posts: 87

    ok, but i'll do it tomorrow, not today. THANK YOU VERY MUCH!!!
    Good Night! It's 2.00 am here in Italy. And in your location? 5.00 pm?
    temir, Nov 7, 2010
    #93

  14. Broni Malware Annihilator Posts: 39,398   +177

    That's about right :)
    See ya...
    Broni, Nov 7, 2010
    #94

  15. temir Newcomer, in training Posts: 87

    Hi, i have a problem with windows repair. I initiated the process successfully, then it automatically restarted and continued the installation. But then it stopped/paused saying that it can't find a file regarding nvidia. And i wanted to search the file or something, but my bluetooth keyboard and bluetooth mouse aren't working. I plugged in usb mouse, but it won't work. What can i do???
    temir, Nov 8, 2010
    #95

  16. Broni Malware Annihilator Posts: 39,398   +177

    What file was that (name)?
    Was there an option to skip it?

    You may need to use PS/2 mouse/keyboard.
    Broni, Nov 8, 2010
    #96

  17. temir Newcomer, in training Posts: 87

    The needed file is nv4_mini.sys
    the options are "Ok" and "cancel" and browse for the file.
    I don't, not sure that i still have a PS/2 mouse. But if supposedly in this moment i could plug in a PS/2 mouse would it work immediately or it needs the computer to be rebooted?
    temir, Nov 8, 2010
    #97

  18. temir Newcomer, in training Posts: 87

    But if now i reboot my computer, is it safe to do? Will it harm my system? Will i loose something?
    temir, Nov 8, 2010
    #98

  19. Broni Malware Annihilator Posts: 39,398   +177

    That file doesn't seem to be crucial, so you can "Cancel" and you can worry about any missing drivers later.

    Mouse/keyboard switching has to be done with computer off, so let's forget about it for now.
    Broni, Nov 8, 2010
    #99

  20. temir Newcomer, in training Posts: 87

    So what can i do now?
    temir, Nov 8, 2010
    #100
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