also @ TechSpot: Lenovo sees huge increase in PC sales as rest of industry declines

XP rebooting, bad_pool_header

Discussion in 'Windows OS' started by Olja, Nov 7, 2004.

  1. Olja Newcomer, in training Posts: 52

    I am not giving up until you give up on me :) It’s just that right now I have to w*o*r*k so I have to leave everything you told me to try for later.

    I have 2x512MB but running PC with only one – i really really have NO IDEA how to do that?

    I am not even sure if IE will let me open the url without rebooting hahaha but that’s one more thing to add to my “to do list”. I hope it is easy to run that memtest and doesn’t need some enormous knowledge to do it? :D
  2. Olja Newcomer, in training Posts: 52

    Now where did you got that idea that I know how to run two OSystems? :haha: I am good in following instructions, nothing else :haha:

    For long time I've been using ME and then 2000 without any problems, and I was really against “upgrading” to XP (after hearing from many that it is really "bad"). But when I decided to buy a new PC some weeks ago, after talking to guys who “know more” and who suggested XP I decided to try it out. Even the guy who put my PC together said it would run best on XP so who am I to complain? :D

    I’ll give it some time but if I hate it as much as I do now (somehow this XP makes me feel like a 10-year-old kid with it’s layout and design) I think I’ll just go back to 2000 and forget everything about XP. Not such a big loss, right? :)
  3. RealBlackStuff Newcomer, in training Posts: 8,165

    That's the spirit!

    When you have time, go here for a nicely illustrated tutorial on how to build your own PC.
    http://www.tomshardware.com/howto/20020918/index.html
    Shows you how to open a PC, swap individual items such as RAM, drives, check cables etc.

    Let us know how you get on, when you have had time to do all these thingies.
    And as Mic said, there IS life after XP (in the form of good old W2K).
  4. Olja Newcomer, in training Posts: 52

    At the end, you are going to make me change my occupation! :haha:

    I have some urgent things to finish but I have booked Thursday for a nice fight with XP… we’ll see at the end who’s the boss ;)
    Btw, try to be round here then :D since I am not that strong boss on my own :haha:
  5. RealBlackStuff Newcomer, in training Posts: 8,165

    On Thursday morning I'm having breakfast with some big-wigs, among them Paul Mason from Microsoft Ireland. I'll try and nag him about the quality of XP, maybe even wangle a freebie out of him.
    Later on I am meeting with a person who has (proven) supernatural gifts, to discuss a new "spiritual" web-site. But later on, in the afternoon and evening, I will be monitoring this forum, so go ahead, I'll be all geared up.
  6. Phantasm66 Newcomer, in training Posts: 6,504

    I never recommend installing two Microsoft operating systems to the same partition, and neither does Microsoft.
     
  7. Mictlantecuhtli TS Special Forces Posts: 4,916   +9

    I said you can install Win2k after XP to the same partition. What I didn't say was XP could then be deleted. Just a matter of deleting \windows and associated profiles from \documents and settings, perharps some directories from \program files as well. I guess I should be more explicit in the future.
  8. Olja Newcomer, in training Posts: 52

    No one said anything about going back to Win2k and keeping XP too, as I recall? :confused:

    @ realblackstuff
    I was just kidding :)
    I'll manage it somehow on my own even though you put to many things on my "to do list" :blush:

    Btw, good luck with big-wigs :)
  9. Olja Newcomer, in training Posts: 52

    I wanted to but didn't need to repair IE – according to XP's "sfc /scannow" everything is ok.
    I got Firefox and I love it :) (has all the best features from IE and Opera , in my humble opinion)
    I got CpuIdle Extreme (I got a message after installing it: "CpuIdle Extreme could not detect Motherboard Monitor 5.3 or later running on this system." :confused: Now what's that?)
    I had no idea what to do with http://www.memtest.org/ and I really think that this check is beyond my skills :eek:

    So I guess I am ready to give up.

    Btw, this may sound really really strange but I couldn't log in on forum using Firefox! I keep getting "wrong pass" message even though it is right one. With IE of course, no problems. I tried even some other sites and it seems that password with Firefox on www.ripway.com doesn't work also. :confused:






    I am not going to give up on XP, I am going to give up on computers in general :mad:
  10. RealBlackStuff Newcomer, in training Posts: 8,165

    By the time you posted this, I was well in the land of Nod.:zzz:

    Motherboard Monitor is a temperature-measuring program. If you have no heat-issues, you won't need it. The program is still around, but is no longer supported.

    The Memtest-program needs to be installed on a floppy-disk. If you don't have a floppy-drive, there is also a version to burn onto CD. Let's skip this memory-test for the moment.

    If you cannot log into the frontpage of Techspot, please post this here:
    http://www.techspot.com/vb/topic16694.html
    Julio (the forum's Chief Editor) looks into these problems.

    In Firefox, under Tools/Options/Privacy clear your Cookies, then click on the forum's Home button (top left). If your not logged-in, do so from there. If you are logged-in, click on Logout at the top right of the screen. Then login again.

    What version of Firefox do you have? The latest is Version 1.0 (click Help/About..)

    Back to the "original Sin": do you still get the BSOD with BAD_POOL_HEADER?
    And tell me again, how much memory is physically in the PC, 1 stick of 512MB or 2 sticks of 512MB or 1 stick of 1GB?
  11. Olja Newcomer, in training Posts: 52

    I have 1.0 Version of Firefox but today I had troubles logging in with IE too so I guess it's not FF thing.

    Memory... 2 x 512MB

    And yes, still the same bsod with IE.
  12. RealBlackStuff Newcomer, in training Posts: 8,165

    As the weekend has many (free?) hours, time to bite the bullet and do some memory tweaking.
    Switch the PC off and disconnect the powercord from the PC.
    Open the case, and take 1 memory stick out. They might be numbered 0 and 1 or 1 and 2 printed on the motherboard. Take the one out with the highest number, by simultaneously pulling the white clamps outward, that you find on each side of the memory stick. Try not to touch the contacts on that stick, grab it with one finger at each of the short sides where the clamps are.

    Then leave the case open, reconnect the powercord, switch on and try IE a few times. Note down if you get IE with BSOD. Try logging into Techspot.
    Switch off and swap the two pieces of memory. They will fit in only one way: the notch(es) in the bottom of the memory-stick should match with the "bumps" in the memory-slots. Do the same test.
    One of them will likely give you the same BSOD, that piece of memory is at fault.
    Then report back please.

    If you downloaded the Memtest in this format "memtest86+-1.27.floppy.zip", unzip the files in a directory, read the "readme.txt", then run the "install.bat" as described. You will need an empty 1.44MB floppy.
    Run the test on each memory stick for an hour or so (you can go shopping while it is testing). :D

    What sort of internet connection do you have?
    Please give the exact details of your modem (if any) and/or network connection. The modem is another possibility for BSOD especially if it is an internal so-called "winmodem".
  13. Olja Newcomer, in training Posts: 52

    Easy for you to say ;)
    I gave pc to my friend who is more comfortable with hardware stuff inside of it and I gave him the link to this thread so he read what you wrote and he checked both of my memory sticks, did memtest and all I got is – everything is fine.
    I didn’t asked much more since he is too very busy but when he says it’s fine then it must be fine (he’s working with computers on daily basis so he knows what he is doing).

    So what now if both of my memory sticks are ok and none of them gives bsod?

    I am really really ready to give up on this because if I was smart enough from the beginning and used Firefox and not IE then I wouldn’t even know that something is wrong. Now I use Firefox, everything is fine but this little thingy just annoys me because knowing that something isn’t right and not being able to do anything about it is… very frustrating. :suspiciou
    I even contacted sales guy and he told me that he doesn’t know what the problem can be, asked if I installed the latest drivers for motherboard and at the end same answer – send it back and I’ll switch motherboard for a new one. Yeahh, right, if he doesn’t know what the problem is why would motherboard change do something good? Aha, he had one idea – to install MSI’s Core Center and see if that will fix the problem. Nope.
    It all doesn’t make any sense to me…

    So all to all I really have no idea what to do more… Any new ideas?

    You asked about my connection? I’m on adsl and my modem is extern (Zyxel Prestige 630). Maybe it is of some importance but when I installed it I got a message that it’s not Microsoft supported hardware… I checked their list and I saw that they have newer models of same brand, my connection worked fine so I didn’t cared so much about it.

    So what do you say mister realblackstuff? Time to give up? :dead:
  14. RealBlackStuff Newcomer, in training Posts: 8,165

    If you have to ask me that, you don't know me!:stickout:
    At least we have narrowed down the problem, it is IE, which only BSODs when you visit certain websites.:confused:
    Using another browser causes no errors. Glad you like Firefox.

    There may be another cause, in the shape of your mouse. Is it a USB-mouse (with a flat square connector)?
    If so, can you put a USB-PS/2 adapter on it and stick it in the small round connector, just above your keyboard-connector?
    The PC has to be switched off when you do this.
    Then reboot, XP probably tells you it found new hardware and installs/needs the driver from your XP-CD.
    Once up and running, go into IE and see if it still BSODs.

    I will "travel" around the world to see if I can find some more info. :wave:
  15. Olja Newcomer, in training Posts: 52

    And I thought I could take the prize in stubbornness :D

    Exactly! No BSODs in any other situations except browsing the net with IE. With Firefox no BSODs what so ever (nor with Opera).

    I have Logitech cordless optical mouse and even though it has USB “switch” (me and my English :D) it’s connected on PS/2 (“round small connector”). On old pc I had only two USBs so both keyboard and mouse were connected on PS/2 and for some reason I did it even on this pc, even though I have more than plenty USBs. Should I try them on USB?

    Thank you! :)
  16. RealBlackStuff Newcomer, in training Posts: 8,165

    I'll keep adding "possibilities" as I trawl the net:
    Which Antivirus program do you use?
    Have you got Norton's "Go Back" installed? If so, uninstall it.
    Do you have a USB-key with perhaps a program "Tinydisk.exe" or "U-storage tools 2.5"?

    Possible Cause: Corrupted file or folder.
    Solution: right click the start button, and select "Explore", expand your directory tree, starting from the C: drive. Click on each folder in turn and see if any cause the BSOD to appear. If so, reboot, and simply attempt to copy the folder, and then delete it.
  17. Olja Newcomer, in training Posts: 52

    I have AntiViral Toolkit Pro – updated, working fine.
    No Norton…
    No Tinydisk.exe or U-storage tools 2.5.

    “Corrupted file or folder”… this will take time :D but I’ll do that today :)
  18. RealBlackStuff Newcomer, in training Posts: 8,165

    See you are working at it, good girl! :p
    If you have not got it yet, D/L and install HijackThis from http://www.tomcoyote.org/hjt/
    The website has a very good explanation, of how it works, bookmark it.
    Run HJT, just save its results, and copy and paste it here. See if we can flush something out.
  19. Olja Newcomer, in training Posts: 52

    Logfile of HijackThis v1.98.2
    Scan saved at 21:07:29, on 2004-11-16
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\GSICON.EXE
    C:\WINDOWS\system32\dslagent.exe
    C:\Program\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program\Logitech\iTouch\iTouch.exe
    C:\Program\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program\Java\jre1.5.0\bin\jusched.exe
    C:\Program\MSI\Live Update 3\LMonitor.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
    C:\Program\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
    C:\Program\MSI\Core Center\CoreCenter.exe
    C:\Program\AntiViral Toolkit Pro\_AVPM.EXE
    C:\Program\ICQ\ICQ.exe
    C:\Documents and Settings\Olivera\Skrivbord\Ny mapp\HijackThis.exe
    C:\Program\Mozilla Firefox\firefox.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [ATIPTA] C:\Program\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\Program\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program\Java\jre1.5.0\bin\jusched.exe
    O4 - HKLM\..\Run: [LiveMonitor] C:\Program\MSI\Live Update 3\LMonitor.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKCU\..\Run: [InstantTray] C:\Program\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
    O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: AVP Monitor.lnk = C:\Program\AntiViral Toolkit Pro\AVPM.EXE
    O4 - Global Startup: CoreCenter.lnk = C:\Program\MSI\Core Center\CoreCenter.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.5.0\bin\npjpi150.dll
    O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.5.0\bin\npjpi150.dll
    O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe


    This was easy and fast :)
    Every single folder and file? :eek:
  20. RealBlackStuff Newcomer, in training Posts: 8,165

    Your HJT-log looks perfectly normal.
    I did not expect otherwise, but as we Irish say: to be sure to be sure... ;)

    You can skip this "Explore"-folder-click exercise for the moment. :D
    And no, you would only need to click on FOLDERs (and sub-folders where applicable).

    I found something more promising in the new IE settings, that were added with SP2.
    Am reading up on it at the moment, will get back as soon as I have all the dirt!