The plaintiffs are seeking class-action status and want the graphics firm to pay “unspecified damages” as well as replace the faulty chips. Interestingly, those behind the lawsuit all had an HP, Dell, or Apple laptop, which means that they weren't completely left out in the cold when the failures broke out. All three vendors offered extended support to affected notebooks, and both HP and Dell released a firmware update designed to prevent graphics chips from overheating by increasing fan speeds.
Without mentioning why they didn’t exercise their right to return defective hardware at that time, the plaintiffs found those measures a “grossly inadequate remedy,” as it results in the degradation of battery life and system performance as well as increased noise. In addition, they claim the fix only ensures that the computer will fail after the OEM's warranty period expires, potentially leaving consumers with nothing but a defective computer.