Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.
|
|||||||
Begin your free trial now
Pay-as-you-go options starting at $10/user/month
Pay-as-you-go options starting at $10/user/month
Can't uninstall AVG6 Antivirus to download McAfee.(missing shell.dll file)
|
|
Thread Tools | Search this Thread |
|
#1
|
|||
|
|||
|
Can't uninstall AVG6 Antivirus to download McAfee.(missing shell.dll file)
I recently acquired a Trojanhorse Dialer virus & can't get rid of it. I want to download McAfee Antivirus, but I can't do that until I uninstall AVG6. I've tried uninstalling, & even went to add or remove programs, but it says it can't uninstall because a shell.dll file is missing. What are my options???? I've tried everything I can think of & now I'm desperate.
|
|
#2
|
|||
|
|||
|
Hello and welcome to Techspot.
You could try reinstalling AVG6 then uninstalling it. Also may I suggest that you take a look at this thread by RBS. How to remove begin2search / coolwebsearch Regards Howard
|
|
#3
|
|||
|
|||
|
So...lets get this straight you've got spyware on your machine (trojanhorse dialler) and you wanna change anti virus solutions because AVG cant remove what it isn't supposed to remove? Wierd to say the least...
![]() Spybot Search and destroy or AdAware would be more suited to the task. BTW dont use McAfee in preference to AVG, you'll find it takes a great bite out of whatever sys resources you have! AVG is a darned good freebie and a lot less sys hungry. :giddy: edit= typo |
|
#4
|
|||
|
|||
|
I just had the same problem.
I uninstalled AVG6 by going to run-cmd (dos prompt) Navigate to the AVG6 directory (cd "\program files\grisoft\avg6" type "setup.exe /uninstall" |
|
#5
|
|||
|
|||
|
Then go to http://free.grisoft.com and get the latest free version AVG7
|
|
|
![]() |
| Similar Topics | ||||
| Topic | Replies | Forum | ||
XP Service Pack 3 Uninstall Fails, File Missing
|
2 | Windows OS | ||
Mcafee uninstall
|
9 | Virus and Malware Removal | ||
uninstall mcafee
|
5 | Windows OS | ||
Problem with missing SHELL.DLL
|
9 | Windows OS | ||
Missing Shell.dll file + messenger pop-up ads, HSA and a couple trojans-please help-
|
10 | Virus and Malware Removal | ||
| Thread Tools | Search this Thread |
|
|
All times are GMT -4. The time now is 10:36 AM.




XP Service Pack 3 Uninstall Fails, File Missing