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Vista Blue Screen @ Sleep Mode

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  #1  
Old 10-05-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
Vista Blue Screen @ Sleep Mode

Hello All!

I just purchased a HP Pavilion dv6000 Laptop. When I close the lid of the LapTop Vista goes into sleep mode. This is great to save power but about once a day I am getting a system (BlueScreen) Crash that restarts my computer. It always occurs while the lid is closed in Sleep Mode. I checked the .DMP file and everything it is the same. Can anyone PLEASE help me?

Sorry for the text reformatting!
(see attached .txt file for the entire dump error)

Thanks in advance!




Loading Dump File [C:\Users\Chris\Desktop\Mini100407-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
*************************************************************************** *
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
*************************************************************************** *
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Thu Oct 4 17:55:01.502 2007 (GMT-5)
System Uptime: 0 days 11:37:37.980
Attached Files
File Type: txt dump.txt (12.6 KB, 4 views)
  #2  
Old 10-05-2007
peterdiva's Avatar
TechSpot Ambassador
 
Location: Western Australia
Member since: Oct 2005, 1,202 posts
System specs
Post one of the actual dump files.
  #3  
Old 10-05-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
I will post the .Dmp file when I get back home.

Thanks!!

Please let me know what you think.

Lets try this again...
Attached Files
File Type: zip Mini100407-01.zip (22.8 KB, 7 views)

Last edited by howard_hopkinso; 10-14-2007 at 10:11 AM..
  #4  
Old 10-06-2007
peterdiva's Avatar
TechSpot Ambassador
 
Location: Western Australia
Member since: Oct 2005, 1,202 posts
System specs
If the crashes are all the same then the problem is with NETw4v32.sys. This is an Intel wireless adapter driver. See if there's an update available.

BugCheck 9F, {3, 857d4b98, 870ea030, 866f2588}
Probably caused by : NETw4v32.sys
8b9d9000 8bc00000 NETw4v32 NETw4v32.sys Sun Feb 25 22:13:57 2007 (45E199A5)
  #5  
Old 10-06-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
I just updated my driver. I will keep you posted..

Thanks!
  #6  
Old 10-11-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
I just got another one. I updated my driver and it seemed good for about 6 days the BLAMO!

Please review my attached DMP File..

Thanks
Attached Files
File Type: zip Mini101107-01.zip (21.6 KB, 3 views)
  #7  
Old 10-14-2007
Newcomer, in training
 
Member since: Oct 2007, 7 posts
Can someone please take a look at this for me?

HELP!!!

Thanks

Quote:
Originally Posted by peterdiva
If the crashes are all the same then the problem is with NETw4v32.sys. This is an Intel wireless adapter driver. See if there's an update available.

BugCheck 9F, {3, 857d4b98, 870ea030, 866f2588}
Probably caused by : NETw4v32.sys
8b9d9000 8bc00000 NETw4v32 NETw4v32.sys Sun Feb 25 22:13:57 2007 (45E199A5)
Where are you seeing this error in my Dmp File? I opened it and I don't see anything about NETw4v32.sys?

I think it has something to do with ntkrnlpa.exe?

Last edited by howard_hopkinso; 10-14-2007 at 10:12 AM..
  #8  
Old 10-14-2007
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Your last minidump crashes at NETw4v32.sys, just as your other one did. It has a bugcheck code of 9F, see HERE for more info.

Regards Howard
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