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Dell hard drive password removal

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  #1  
Old 10-27-2006
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Member since: Oct 2006, 7 posts
Dell hard drive password removal

Hi, I've got problem with my Dell Lattitude X300 laptop. I bought it and the notebook has BIOS password protection. It's not critical, but I can't change any BIOS setting.

I've already tried latitude.exe tool, than DST software from paragon's pages (I don't rememder the exact name).
[COLOR="Red"]Moderator Edit:
Here's the free help link:[/COLOR] Dell Bios Password removal. Read this first BEFORE posting.

Now I've tried also the scratching method. I found Atmel 24C256 chip on the board. But when I scratched almost every combination except vcc pin 8 and pin 1. And BIOS password is still there. Something happend because date/time has been reseted and Service and Owner tags have been deleted, but the password protection still remain.

There is not any thread where I can find something about X300. What can I do now?

Last edited by kimsland; 05-02-2009 at 12:36 PM..
  #2  
Old 10-27-2006
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Rik Rik is offline
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Member since: May 2005, 4,983 posts
System specs
search this forum for "dell bios password removal" and you will find plenty of info!!!
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  #3  
Old 10-27-2006
Paragon33's Avatar
TechSpot Member
 
Member since: Aug 2005, 343 posts
Quote:
Originally Posted by KDante
Hi, I've got problem with my Dell Lattitude X300 laptop. I bought it and the notebook has BIOS password protection. It's not critical, but I can't change any BIOS setting.

I've already tried latitude.exe tool, than DST software from paragon's pages (I don't rememder the exact name).

Now I've tried also the scratching method. I found Atmel 24C256 chip on the board. But when I scratched almost every combination except vcc pin 8 and pin 1. And BIOS password is still there. Something happend because date/time has been reseted and Service and Owner tags have been deleted, but the password protection still remain.

There is not any thread where I can find something about X300. What can I do now?
The 24LC256 is not the EEProm chip for the Passwords and Service Tags; it is for a built-in LAN chipset. A user sent me an image that is too large to send by emmail attachment,. The chip he succeeded with is on the board top about Upper Center and just to the left of four identical black chips in a vertical row. Also it is not scratching it is shorting
  #4  
Old 10-27-2006
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Member since: Oct 2006, 7 posts
Quote:
Originally Posted by Paragon33
The 24LC256 is not the EEProm chip for the Passwords and Service Tags; it is for a built-in LAN chipset. A user sent me an image that is too large to send by emmail attachment,. The chip he succeeded with is on the board top about Upper Center and just to the left of four identical black chips in a vertical row. Also it is not scratching it is shorting
Ok, I've read that a lot about Dell password recovery (I've been reading for several days :-). Can you try to send me the picture to my email? You've got it on PM.
  #5  
Old 10-28-2006
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Member since: Oct 2006, 7 posts
Hi Paragon33. The picture you've sended me, shows exactly the 24C256 chip. That is the one, I've already tried it.

But you told me: The chip he succeeded with is on the board top about Upper Center and just to the left of four identical black chips in a vertical row.

And I think that you are talking about some other chip, aren't you?
  #6  
Old 10-28-2006
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Member since: Aug 2005, 343 posts
That was the pic the guy sent amd it may be wrong; also I was trying to describe the locatiom before sending the cropped picture. That 24LC256 has been the one Dell uses for the built-in LAN normally, so have a look around under the Hardware and any Insulation Sheets, as the chip used most often are a 24C04N or a 24LC16B
  #7  
Old 10-28-2006
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Member since: Oct 2006, 7 posts
Quote:
Originally Posted by Paragon33
That was the pic the guy sent amd it may be wrong; also I was trying to describe the locatiom before sending the cropped picture. That 24LC256 has been the one Dell uses for the built-in LAN normally, so have a look around under the Hardware and any Insulation Sheets, as the chip used most often are a 24C04N or a 24LC16B
I've got disassembled laptop in front of me and I can't find any other 24xxxx chip. Have the chip always started with 24xxxx or there can be also some other marking? The described location shoud be equals to the location in the picture?
  #8  
Old 10-31-2006
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Member since: Oct 2006, 7 posts
Hi, I still did not succeed.

Paragon33. I didn't realize whather the described location is the same as the cropped picture. I still did not found any other 24xxxx chip on the board
  #9  
Old 11-16-2006
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Member since: Jun 2006, 4 posts
Any new knowledge about that?
I can buy a X300 with a password protection.
The user forgot the password.
I´m thinking about buying this laptop and crack the password.

Does somebody have a exact location of the password chip on the X300?
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  #10  
Old 03-11-2007
remzibi's Avatar
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Member since: Dec 2006, 30 posts
When on X300 you try 3 times wrong password - there will be 5 digit number , give me this number .
  #11  
Old 04-09-2007
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Member since: Oct 2006, 7 posts
O.K., there is a number, what can I do with it?
  #12  
Old 04-10-2007
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Member since: Apr 2007, 3 posts
Quote:
Originally Posted by remzibi
When on X300 you try 3 times wrong password - there will be 5 digit number , give me this number .
Hi remzibi

I have the same problem. My number is 14622

Can you advise what to do ?


Many thanks

Phil
  #13  
Old 04-10-2007
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Location: Scotland
Member since: Mar 2007, 15 posts
Contact dell Tech support with that number they will require you to fax in proof of ownership of the system then they will be able to give you a over ride password.

lol guess where i work.
  #14  
Old 04-10-2007
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Member since: Apr 2007, 3 posts
Thanks for that

Problem is, I bought it on ebay...

Edit: and in the end it was significantly "not as described", even apart from the locked BIOS. I have thought abut unlocking the BIOS and fixing the other issues, but I decided life is too short so back it goes.

Thanks for your thoughts anyway

No more ebay computers for me

Phil

Last edited by Mal Volio; 04-10-2007 at 06:34 AM..
  #15  
Old 04-10-2007
remzibi's Avatar
Newcomer, in training
 
Member since: Dec 2006, 30 posts
Quote:
Originally Posted by Mal Volio
Hi remzibi

I have the same problem. My number is 14622

Can you advise what to do ?


Many thanks

Phil
Here is your master password for 14622 :
232qu8d

Last edited by remzibi; 04-10-2007 at 01:39 PM..
  #16  
Old 04-10-2007
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Member since: Apr 2007, 3 posts
Thank you !

Edit: that worked perfectly, many thanks again remzibi

I got into the BIOS OK, and it confirmed what I suspected: that the problems with this machine did not arise entirely from the BIOS settings.

Anyway, it is gone now, sent back to the supplier.

Last edited by Mal Volio; 04-10-2007 at 10:46 AM..
  #17  
Old 04-10-2007
remzibi's Avatar
Newcomer, in training
 
Member since: Dec 2006, 30 posts
Quote:
Originally Posted by Mal Volio
Thank you !

Edit: that worked perfectly, many thanks again remzibi

I got into the BIOS OK, and it confirmed what I suspected: that the problems with this machine did not arise entirely from the BIOS settings.

Anyway, it is gone now, sent back to the supplier.
I am glad that pass works , it is pitty that laptop have problem .

For every one other with X300 or similar series or other brandt laptops I will help for some resonable donation .
Contact me PM .

Last edited by remzibi; 04-10-2007 at 04:55 PM..
  #18  
Old 04-24-2007
Pim Pim is offline
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Member since: Apr 2007, 2 posts
X300 doesnt use an eeprom for password storage.
The password is stored on the flashprom.
You need to replace it.

There is a jumper for resetting password but it isnt connected to any part on the mainboard.
  #19  
Old 04-24-2007
Pim Pim is offline
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Member since: Apr 2007, 2 posts
Rustam can you contact me

Rustam can you contact me...

Trust me it's worth doing it.
  #20  
Old 04-25-2007
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Member since: Oct 2006, 7 posts
Quote:
Originally Posted by Pim
X300 doesnt use an eeprom for password storage.
The password is stored on the flashprom.
You need to replace it.

There is a jumper for resetting password but it isnt connected to any part on the mainboard.
Do you know something more? If there are pins for password reseting there maybe should be any possibilities...
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