Hi everyone. Lately my computer has been crashing on average every 8 hours.
I'm pretty sure Zonealarm is to blame but I don't know why it crashes.
Can some1 with more expert knowledge look at the debug log file and confirm that ZoneAlarm is indeed the problem?
I'm running Windows XP SP2 and Zonealarm client pro latest version.




Opened log file 'c:\debuglog.txt'
kd> .sympath
Symbol search path is:
kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
........................................................................... ........................................................................... .............
Loading User Symbols
Loading unloaded module list
..................
Unable to load image vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: b7357e47, The address that the exception occurred at
Arg3: b616e6f4, Trap Frame
Arg4: 00000000

Debugging Details:
------------------

Hi. Try to unnistall it, delete temp files using CCleaner (registry includes) and install it again.

Regards

If you could attach two or three minidumps that would help to confirm the ZA theory.

Have you changed any of the default settings in ZA recently, or added any other software ?

In my humble etc... ZA pro is a bit bloated, and Comodo or Kerio are better options.

I have changed lots of ZA options but not recently.
However, for the past 2-3 days I have shut down ZA and the PC never crashed once (untill today that is that it froze without a BSOD suddently).
Still 3 days of trouble free operation without ZA was an improvement.
Comodo or Kerio you say?
I might try them.
The ZA lates versions (last 2 years) also take ages to start and use lots of resources