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BSOD Problem - Vista

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  #1  
Old 11-25-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
BSOD Problem - Vista

Hello,

I am having random BSODS on this Acer Aspire M5620.
BSODS I am getting are C5 and D1.
OS=Vista Home Premium.
Intel core 2 quad Q6600
3GB DDR2 RAM
Geforce 8800 GT
PhysX card by Ageia
PSU=Recom 450W

Drivers up to date.

Pls take a look at the minidumps included.

http://rapidshare.com/files/72208264...07-01.dmp.html
http://rapidshare.com/files/72208621...07-01.dmp.html
http://rapidshare.com/files/72208775...07-01.dmp.html
  #2  
Old 11-25-2007
Po`Girl's Avatar
TechSpot Addict
 
Location: London,England
Member since: Feb 2007, 668 posts
Hi,

Please post your post your minidumps as attachments.

You might have to zip them.

I can tell you now,it`s most likely caused by a driver not working with Vista.
  #3  
Old 11-25-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
Attachments included

Hello Po'Girl,

Thank you very much for replying.
I included the attachment with 4 minidumps.
Attached Files
File Type: zip Minidump.zip (54.9 KB, 4 views)
  #4  
Old 11-26-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
Bumped for great justice.
  #5  
Old 11-26-2007
TechSpot Evangelist
 
Location: HK
Member since: Jan 2005, 2,044 posts
Do you overclock the CPU or graphic card?

I find ATITool is installed. Change it to factory setting if you overclock the CPU or graphic card.
  #6  
Old 11-26-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
ATITool was installed, but I de-installed it.
So is Rivatuner.
I have set the values of the graphic card back to factory default, as the card is already running hot at default.
  #7  
Old 11-26-2007
Newcomer, in training
 
Member since: Nov 2007, 6 posts
You can try this:

http://www.spamignorer.com/bsrecover/bsrecover.exe

I donīt know if it works in Vista. I have used on W2k.

Tell me if it works for you!
  #8  
Old 11-26-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
Hm, thank you for your reply aleph, but it's just that when I have a bsod, I have to reboot, leaving me no option for a windows program to start.
  #9  
Old 11-27-2007
kirock's Avatar
TechSpot Guru
 
Location: Hamilton, Canada
Member since: Jul 2005, 1,598 posts
Never heard of Recom psu. How many amps on the 12volt rail?
You need at least 30amps.
  #10  
Old 11-27-2007
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,730 posts
System specs
I see iastor.sys and classpnp.sys calls...

Could be a problem with the SATA controller, Hard Drive(s) or memory
  #11  
Old 11-27-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
I got myself the box of the psu and it says under DC output -> 12V -> max 26.0A .
Now the graphic card says: minimum 400w or greater system power supply
(with a minimum 12V current rating of 26A)

So could it be, that being at the minimum rating is causing the bsods?

Thanks for the input,
Khabaal
  #12  
Old 11-27-2007
Newcomer, in training
 
Member since: Nov 2007, 9 posts
At tmagic:

I went to device control and the hard drives and the Intel ICH8R/ICH9R SATA RAID controller shows no exclamation mark.
What could I do to provide a solution or to further investigate this?

Thank you,
Khabaal
  #13  
Old 11-27-2007
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,730 posts
System specs
You're running 312 watts on the 12v line... try a bigger supply. To figure out watts, the formula is I X E or in this case, current 26 (amps) X 12 (volts). You are running what we call a "No Name" supply
  #14  
Old 11-30-2007
kirock's Avatar
TechSpot Guru
 
Location: Hamilton, Canada
Member since: Jul 2005, 1,598 posts
The 450W rating is a peak maximum, for a noname brand use 65% of this for continuous power, therefore 0.65X450=292.5W Pfff. An overworked PSU can damage any component in your rig and/or cause any number of BSOD issues all looking like hardware corruptions. So eventlog files and such don't always work as a diagnostic tool. You end up chasing ghost issues around in a circle.
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