There`s quite a lot to get through here, including getting rid of a nasty adware bho you have.
Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
McAfee SystemGuards (McSysmon)
<Disable the service name and/or the name in brackets.
McAfee Real-time Scanner (McShield)
<Disable the service name and/or the name in brackets.
McAfee Network Agent (McNASvc)
<Disable the service name and/or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
mcsysmon.exe
mcshield.exe
mcnasvc.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -
http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\program files\common files\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\PROGRA~1\
McAfee<Delete the entire folder.
c:\program files\common files\
mcafee<Delete the entire folder.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\VirtualDNS.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log and make sure you rename HijackThis.exe as per the instructions
HERE.
Your minidump crashes at your AVG Antivirus programme, but you already know this lol. Probably caused by a conflict with the McAfee programme that was still running.
Regards Howard
