I've been trying (unsuccessfully) to rid myself of Rootkit.agent, and found that I have other viruses as well. When I first ran Malwarebytes, it listed that Rootkit.agent was in my System32 files. I didn't want to try to remove those files, because I was afraid I'd have to reinstall Windows and found your forum. I ran the 8 steps suggested, and I've attached the logs. The system is running slow, turning off my firewall and freezing. I also get a notice from Outlook Explorer asking if I want to compact my files (don't use OE, and I don't know if this has anything to do with the viruses, but this never happened before). Would really appreciate any help that can be provided. I'm not very technical, but I can get around when directed. (Plainer language is preferred if possible.) Thank you.