Acer Aspire 5720Z - keyboard blocked

[Amapola]

My friend cannot use her keyboard anymore.
Would anyone have an idea what to do?
As an alternative, someone suggested that I get her the electronic keyboard from the tools in her computer, but I cannot find it.
Can someone tell me the steps to get it in the computer?
Thank you.

 

[raybay]

Does she use a PS/2 or USB keyboard.

Repair shops, Salvation Army shops, White Elephant sell boards and mouse for as low as $2.00 to $4.00

Be sure it is not the socket... It is rare to very rare that a PS/2 keyboard will fail, bugt common for a USB keyboard to turn belly up.

 

[Amapola]

Hi, Thanks for your answer. My friends computer is a laptop. So keyboard is built in.