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Administrative Privileges

By mukulika ยท 6 replies
Nov 5, 2008
  1. I'm on Windows XP. Every time I try to make a change from msconfig, I get an error message "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes". However, I'm then asked to reboot my system, and generally the changes get done, barring NvCpl which I can't disable from start-up using msconfig.

    Also, when I use services.msc to stop a service that I no longer require, I am not being given the option to stop the service.

    I am the only user and the Administrator on my computer. Can't fathom what to do about this. If someone can help me out, it'd be great.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 13,810

    Download RatsCheddar

    It contains a program written by Rathat, and it is a Policy Controller.
    Save and extract this program to the desktop.
    Once extracted, Double click on the RatsCheddar.exe file.
    Enable everything, then click Exit
    Reboot your Computer.

    This can also be a warning sign of Virus/Malware infection

    Have a look at:

    Viruses/Spyware/Malware Preliminary Removal Instructions
  3. jobeard

    jobeard TS Ambassador Posts: 12,491   +1,430

  4. mukulika

    mukulika TS Rookie Topic Starter Posts: 48

    Thanks a ton, guys! Things seem to be working the way I want them, even though attempting to change anything from msconfig still returns the same error message. However I have been able to get NvCpl off my start-up item list. :D I can stop services from services.msc as well.
    I'd still like to find out why I get this error message, when I'm the only user and Administrator on my computer.
    Thanks a lot, again! Cheers! :wave:
  5. pjamme

    pjamme TS Enthusiast Posts: 208

    Sounds Viral to Me

    Ive seen this before. If the following fits:

    Sounds like you had an expired Norton Antivirus allowing a virus or trojan to gain a foothold and remove your rights. if you did remove Norton then you still need to get a Norton removal tool to get rid of the remaining NvCpl and other Norton garbage. Pick your version at:

    If you haven't found a virus, it may still be there hiding. The following program is Mcafees Stinger and does not require installing as it is a standalone virus scanner:

    If it is XP Home you may need to format and re-install to get your admin rights back. XP Pro however has a program called secedit that might help.
  6. mukulika

    mukulika TS Rookie Topic Starter Posts: 48

    I have never had Norton installed on my computer. And I've used A Squared free edition anti-spyware, Malwarebytes' Anti-malware, Clamwin Antivirus, Antivir PE Classic, SuperAntiSpyware Free Edition, AVG Anti-rootkit, Regcure and Advanced Windows Care to scan, and none of them has come up with the report of any infection.
    Thanks for the reply.
  7. pjamme

    pjamme TS Enthusiast Posts: 208

    My Mistake

    My mistake, NvCpl is nVidia and not Norton. My memory must be fogging.

    However, I still believe if you don't have administrative rights something is amiss.
    That is why I suggested Stinger since it isn't affected as much as an installed App.
    Another possibility is the Bitdefender Recue CD or Kaperskie Rescue CD

    Bit Defender Rescue Boot CD which comes up in Linux. Here is the link for the ISO file. I think they stopped supplying it as a new version unless you have a license. I have tried it on XP Pro and it says it is going out to the Internet for updates.


    And here is a link for Kapersky DOS Rescue CD ISO file:

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