Administrative Privileges

[mukulika]

I'm on Windows XP. Every time I try to make a change from msconfig, I get an error message "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes". However, I'm then asked to reboot my system, and generally the changes get done, barring NvCpl which I can't disable from start-up using msconfig.

Also, when I use services.msc to stop a service that I no longer require, I am not being given the option to stop the service.

I am the only user and the Administrator on my computer. Can't fathom what to do about this. If someone can help me out, it'd be great.

 

[kimsland]

Download RatsCheddar

It contains a program written by Rathat, and it is a Policy Controller.
Save and extract this program to the desktop.
Once extracted, Double click on the RatsCheddar.exe file.
Enable everything, then click Exit
Reboot your Computer.

This can also be a warning sign of Virus/Malware infection

Have a look at:

Viruses/Spyware/Malware Preliminary Removal Instructions

 

[DelJo63]

see this article

 

[mukulika]

Thanks a ton, guys! Things seem to be working the way I want them, even though attempting to change anything from msconfig still returns the same error message. However I have been able to get NvCpl off my start-up item list. I can stop services from services.msc as well.
I'd still like to find out why I get this error message, when I'm the only user and Administrator on my computer.
Thanks a lot, again! Cheers! :wave:

 

[pjamme]

Sounds Viral to Me

Ive seen this before. If the following fits:

Sounds like you had an expired Norton Antivirus allowing a virus or trojan to gain a foothold and remove your rights. if you did remove Norton then you still need to get a Norton removal tool to get rid of the remaining NvCpl and other Norton garbage. Pick your version at:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

If you haven't found a virus, it may still be there hiding. The following program is Mcafees Stinger and does not require installing as it is a standalone virus scanner:
http://vil.nai.com/VIL/stinger/

If it is XP Home you may need to format and re-install to get your admin rights back. XP Pro however has a program called secedit that might help.

 

[mukulika]

I have never had Norton installed on my computer. And I've used A Squared free edition anti-spyware, Malwarebytes' Anti-malware, Clamwin Antivirus, Antivir PE Classic, SuperAntiSpyware Free Edition, AVG Anti-rootkit, Regcure and Advanced Windows Care to scan, and none of them has come up with the report of any infection.
Thanks for the reply.

 

[pjamme]

My Mistake

Mukulika,
My mistake, NvCpl is nVidia and not Norton. My memory must be fogging.

However, I still believe if you don't have administrative rights something is amiss.
That is why I suggested Stinger since it isn't affected as much as an installed App.
Another possibility is the Bitdefender Recue CD or Kaperskie Rescue CD

Bit Defender Rescue Boot CD which comes up in Linux. Here is the link for the ISO file. I think they stopped supplying it as a new version unless you have a license. I have tried it on XP Pro and it says it is going out to the Internet for updates.

http://download.bitdefender.com/rescue_cd/

And here is a link for Kapersky DOS Rescue CD ISO file:

http://dnl-eu10.kaspersky-labs.com/devbuilds/RescueDisk/