lol - the PRODUCT is automated security patches… it’s what large companies pay for instead of paying for in house IT who will be inferior.Rubbish. Crowdstrike doesn't administer IT systems for anyone. They make a product.
You really think your local IT company - with far less experience - will do a better job? Being familiar with a windows system is what CrowdStrike is paid to be - and usually, they are.That's a good reason to not let any external company automate it. But mainly it's because only you have full knowledge of your own systems.
Pretty sure they do - this was an anomaly… again, I suspect the byproduct of hacking.It's not a hard concept - Always do such updates as a test first. Or at the very least, on one live system before a full deployment.