ASAP help with browser difficulties after infection

By alibeeskier
Jan 3, 2008
  1. Hi- I'm heading back to graduate school in a few days and my internet won't work!!
    My wireless is connected, all my programs are able to update themselves, and I'm able to ping any website, but when I open firefox it loads to a blank screen ( message) and when I open IE7 it loads to a screen with a "unable to connect (or something)" message.
    I've cleaned my computer extensively after infection with some trojans and malware; I followed the preliminary cleaning instructions on this site + I have SuperAntiSpyware loaded. I've got Avast as my main anti-viral. Every scan that I run now comes back clean. Attached is my HJT log, if it helps.
    Thank you thank you thank you!!
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    I would use Add and Remove to delete Firefox, and the other stuff, then run CCleaner or PC-Decrapifier, then defragment, then reboot and reinstall the software you deleted.
  3. alibeeskier

    alibeeskier TS Rookie Topic Starter

    Hi and thanks for the other stuff do you mean IE7, or IE7+superantispyware+any other anti-malware etc programs (I've got SS&D, spyware blaster, avast, Spysweeper, AVG anti-spyware, ad-aware, ad-watch, Panda anti-rootkit, mcAfee)
  4. jobeard

    jobeard TS Ambassador Posts: 11,158   +986

    you've got a browser hijacker in there and while you could uninstall/reinstall Firefox, IE is a nightmare to fully delete.

    see this post for the process to clean your system
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...