asus 52 24 52 problem, help

[lilili]

hi everyone

i got asus cdrw 52x24x52a and got a problem with it

yesterday i tried to burn some files, but while i'm using nero it gave me error messages that said something like fail to activate something...., eventhough i've used it couple of times before and it worked fine
then i tried to update the firmware from their web, now i'm using firmware 1.4

After i install new firmware, my cd rom just stop working anymore, it doesn't even read a cd. After i put in a cd ,some green light lights up and that it.

in control panel , it says device is working properly
my setting in bios is pio 0 ( the choices are diable ,0 to 4)
and diable ultra dma ( the choices are diable ,0 to 4)

anybody got any idea on this problem?
thanks

 

[RealBlackStuff]

Welcome to TechSpot
Could you please give us some more details, such as Operating System, with what Service Pack(s), version of your Nero. Do you have any other CD-burning software installed?
Is your CDRW installed as slave to a harddisk, or master on another IDE-bus?

 

[lilili]

i'm using windows xp home edition servie pack 1 and ahead nero express
currently i set my asus cd rw as secondary slave, before i had it as secondary master. but both don't work

ever since i update the firmware, my cd rw doens't seem to work at all , it doesn't even read a cd
i've tried every firmware for asus 52 24 52 that i can find on their web

any suggestion?
thanks

 

[Rick]

If it quit reading CDs after your firmware update, there's a good possibility the firmware update screwed up the drive. And that's certainly not uncommon, so don't feel alone.

There are also software issues which can cause this problem.

The best way I've found to test out the CDROM is booting your computer from a bootable CDROM. You can use a Windows 2000 or XP disk.. Or anything that is bootable.

Of course, this will only work properly if your computer is configured to boot from the CDROM on startup and you have a known, working bootable CDROM.

What this does is eliminate the possibility of software being the issue. If you can rule out software as the cause, then you know it is hardware. And most likely, it is because your drive has failed.

 

[lilili]

if it is a software issue, then what are the possible ways i can go to fix it?
thanks

 

[Rick]

I"m sure there are a whole lot of different things can cause this...

But the few times I've seen this happen, it is because of some sort of problem with the CD burning software.

"packet writing" software can cause this behavior. Try uninstalling any software that is called Nero InCD or Roxio DirectCD. If you use other software, then do some research and find out if you have packet writing sofwtare or not.