Backdoor.tidserv!inf ... please help

By ottawa66
Sep 21, 2009
  1. Hi,

    Same story as others. Norton found it but could not delete it. The only unexpected thing that happened when I was going through the suggested eight steps is that Malware required a reset of the computer when it completed the scan.

    See attached for the three logs.

    Thanks in advance for any help that you can provide.

  2. almcneil

    almcneil TS Guru Posts: 1,277

    Greetings few Ottawan! Heatley's gone!!
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