Backdoor trojan removal HELP

By dedpresident
Dec 22, 2004
  1. OK, I'm running winXP with norton antivirus. I ran a virus scan and it tells me C:\WINDOWS\System32\wsrv.dll is infected with a virus. It also tells me that for whatever reason it cannot remove it. So I figured that it would let me do it in Safe Mode, but no such luck. I've tried to straight up DELETE the file, but it tells me "Access Denied". I even tried to delete it through CMD and it STILL won't let me. I was thinking of deleting the file through Knoppix (a live linux-on-cd) but Knoppix can't mount NTFS drives except in read-only mode. Plus, I don't know what significance wsrv.dll plays in the windows OS, and I'm afraid to delete it since I disabled System Restore (I heard that Backdoor Trojans can creep through that so you have to disable it while you're deleting the virus)

    Somebody help...
  2. Electrick Gypsy

    Electrick Gypsy TS Rookie Posts: 76

    Have a look at this page from McAfee for help of fixing your problem.

    Sorry, it wasn't until later I noticed that you're using Nortons.
    Serves me right for posting before my head realises I've got out of bed and the body is functioning.
  3. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

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