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Blizzard: Battle.net account theft increase normal, hacking not issue

By Rick ยท 17 replies
May 22, 2012
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  1. Blizzard has responded to the recent upswing of stolen Battle.net accounts since the release of Diablo 3. Although critics might be tempted to point the finger at Blizzard's security, the...

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  2. ikesmasher

    ikesmasher TS Evangelist Posts: 3,050   +1,384

    its true, and although they should be taking as many measures as possible to prevent it, many times there is some way to get past the system. I mean, look at the XBL accounts getting stolen, using something to do with fifa 11.
  3. psycros

    psycros TS Evangelist Posts: 2,624   +2,363

    I get WoW phishing emails almost daily but I've never even <b>heard</b> of anyone getting a DIablo-themed phish attempt. I call BS on that excuse. Meanwhile Wal-Mart has quietly pulled every copy of Diablo III from their shelves because people are just opening the boxes and getting the codes, and then going home to download a pirate copy. The real money AH will insure that Diablo III is the most criminally infiltrated game in history.
  4. dennis777

    dennis777 TS Enthusiast Posts: 285   +33

    their are no pirated copy since you can download the installer on the Blizzard server itself. noob
  5. avoidz

    avoidz TS Guru Posts: 460   +59

    Please don't ever redesign your great site like Ars Technica just did. I love that this design is pleasing to look at, use, and is quick to respond.
  6. Marnomancer

    Marnomancer TS Booster Posts: 709   +52

    avoidz, it'll probably be nice of you if you make it clear who you are addressing. :)
    I'm happy assuming it's TS. ;)
  7. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,758   +1,149

    Dudes... blizzard offer authenticator and sms lvl security, besides your password protection, if someone gets hacked is because they are 1) too lazy to set up the security lvls, 2) they just leave everything around and click on every mail they get into their spam folder.
  8. Camikazi

    Camikazi TS Evangelist Posts: 978   +324

    Well it might not be pirate but it's not 100% legit when you steal the activation code without paying for the software.
  9. Marnomancer

    Marnomancer TS Booster Posts: 709   +52

    I'd add too-obvious passwords, and leaving passwords on stickies to their desks to that list.
  10. Well, seeing as how you use your BNet password to log in to both.....I'm pretty sure you can do the math on that one, right?
  11. NTAPRO

    NTAPRO TS Evangelist Posts: 809   +104

    Lmao I hate emails like "Your Blizzard account has been stolen" I don't even have one but get emails all the time :|
  12. treetops

    treetops TS Evangelist Posts: 2,436   +459

    Id like to note the phone authentication is free and the sms protection.
  13. 9Nails

    9Nails TechSpot Paladin Posts: 1,215   +177

    I used to get a lot of emails that my Battle.net account needs to be verified, has been stolen, etc. The links would go to a fake site, which had the exact look of Blizzard website, but in different domain name. I used this email account for family to get a hold of me. Nobody else knew of it.

    This leads me to believe that someone farmed email addresses from Blizzard.

    Once you know the address, it's just a matter of guessing passwords.

    Since then, I've changed my email address with Battle.net, and I've not had a single spam mail.

    I really do think that Blizzard was hacked, and they're not admitting it. I don't know of any other way someone could have guessed that the one email account that I had linked to a Battle.net account a valid login to their services.
  14. Kibaruk

    Kibaruk TechSpot Paladin Posts: 3,758   +1,149

    Are you serious? They just spam whatever mail they see any-and-everywhere! Since you made a new mail you don't get spam cause it has not yet been used on any of the spam saving sites.
  15. 9Nails

    9Nails TechSpot Paladin Posts: 1,215   +177

    I have over 10 email accounts. Some for business, some that I only use for registrations, and some for private use. Many are on Google. The chances that they guessed to spam that one account linked to Battle.net is next to nil. It was targeted. I've never seen a Battle.net spam on any of my other email accounts.
  16. treetops

    treetops TS Evangelist Posts: 2,436   +459

    I have a account without a wow account attached to it that also gets wow phishing emails. The sad thing is its probably because I had to sign up for a site to download a addon. I haven't played in forever but I had like that boss helper addon and dps meter thingy. I thought those sites were legit but looking back....
  17. someone used my credit card to buy games on this web site, that was unauthorized. I have been trying for a week to call these people to ask who this person is that used my card .The automated teller keeps saying all lines are full, try back later. What happened to me is fraud and I want everyone to hear what I am saying, so this will not happen to you! Why are ALL lines FULL every hour of everyday? What kind of company/scam are they running?
  18. I've had a Battle.net account for years with StarCraft II, so when my kids got me Diablo III for fathers day, I thought nothing of adding that to the account.

    I've never shared my login info, I've never clicked on a phishing email.

    But someone sent in to change my account to their email address, before I had set up the SMS as I'd planned.

    Played one day, next day login not working, right after a patch downloaded.... hmm thought maybe it was the patch.

    Checked things out and found the email that was telling me 18hrs ago the change was made to new email xxxxx@hotmail.com (not my email either)

    So now how do you fix it? I called the 800 number, they are full not taking anymore calls, so they refer you to create a ticket.

    YOU CAN'T Create a ticket, because the account no longer lets you log in! It's and endless loop, every link comes around to calling or ticket system.... the only hope I have now is I forwarded the email to hacked@ email address and hope they respond, been 2 days nothing yet....

    Not sure if I can get a refund on D III but - that's really what I'd like to do at this point. I'll just wait for SC III and get the SMS before any play time...

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