Blue screen error

By kurosakikun ยท 6 replies
May 15, 2010
  1. 1st I am really sorry for editings my post many times.
    I really dont know when will my computer will crash again so the best thing to do for me is re edit the posts. so sorry guys.

    My computer keep crashing and give me a blue screen but each time it crash it give me differents errors code and some time it give me the same codes .The crash happen alot of times lately now. I did reformat my computer and did a fresh install. The crashing problem still happen. I believe it is the driver conflict. So I went to my device managers and update all the drivers one by one. I even did automatic updates and updates all of it recent files to make sure i got all the recents files. I also use my cd disc and did the chskdsk /p, chskdsk /r with the recovery consol. But the problem still happening. also, sometime my destop is freeze and i have to force it to shutdown and restart it. I don't know what is the problem with my computer so please can someone help me out?

    Here is my spec
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name HUNG-24136B099B
    System Manufacturer HP Pavilion 061
    System Model PE550A-ABA A643N
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 10 AuthenticAMD ~1994 Mhz
    BIOS Version/Date American Megatrends Inc. 3.09, 5/7/2004
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name HUNG-24136B099B\Hung
    Time Zone Pacific Daylight Time
    Total Physical Memory 512.00 MB
    Available Physical Memory 143.26 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.22 GB
    Page File C:\pagefile.sys

    And here is my log files:
    Notes: First i didnt know about it so i delete most of the files from the scan logfiles, and i even delete the backup so i lose most of it.
    so this is all i got fornow.

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 4:00:33 PM, on 5/15/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\TrendMicro\HiJackThis\HijackThis.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\windows\UpdReg.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\TrendMicro\HiJackThis\HijackThis.exe /startupscan
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\windows\system32\HPZipm12.exe
    O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
    O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
    O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
    O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

    End of file - 3822 bytes

    And here is some of the codes

    *** STOP: 0x000000D1 (0xf7f7ef7f, 0x00000002, 0x00000000, 0xf7f7ef7f)
    *** STOP: 0x0000000A (0x72cfd479, 0x00000002, 0x00000000, 0x0500419)
    there are many mores please look in my attached files.

    Sorry for asking you guys to look into my attached files since i do not know how to open thems so please look into it.

    Attached Files:

  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    It appears that you simply do not have adequate memory for what you are attempting to do. Max out your memory and tell us what happens then.
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    Huh??? But i guess that's spoken like a true retailer aka "Buy more hardware then see me in the morning" . It's kinda like diagnosing problems using a retailer friendly magic 8-ball for answers :rolleyes: LOL

    Have you run in safe mode and still see these frequent crashes?

    fyi 512MB is not alot of memory these days and can cause your machine to run slower but far less likely that memory size is the crash issue. Besides it's silly to be buying more memory before even knowing if the current memory is simply the problem (i.e. bad memory is a possibility as well)
  4. kurosakikun

    kurosakikun TS Rookie Topic Starter

    Yes I did ran it in safe mode and still have these crashes.
    And beside what your saying is true, I would not go buy a new memory sticks before i know what going with my computer first
  5. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Let us know what you finally determine the problem to be...
  6. kurosakikun

    kurosakikun TS Rookie Topic Starter

    Hi, I did reformat a fresh install to my computer second time. My computer still crash and still give me blue screen errors. and this time when it boot up it give me this error report from microsoft. it said ''the system hads recoverd from a serious error'' I think it is the hardware problems that cause it.
    Also I had 2 new minidumps file nows i will attacted it so you can check it out.
    and i also screen capture the microsoft errors
  7. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Sometimes when the computer begins to perform crazily, it is time to perform crazy analysis?

    I would not give too much hope to these scans by outside software... as they do not always detect the problems that come from a corrupted computer install.

    Keep a written check list of every attempt, as it will possibly become a long list.
    Does your computer run well in <SAFE MODE> ?
    Did any of the problems appear after you installed Service Pack 3. There is a problem with serveral HP computers in that series that requires the install of SP3 using the HP Upgrade Utility for AMD processors? Installing SP3 from download has sometimes been a contrary move. Did things change after you installed Service Pack 3? Have you tried uninstalling Service Pack 3 to see if there is a change?
    Is there any chance that this is one of the HP computers originally configured as the Media Center Edition M1050e?
    You have BIOS 3.09, and the current one is 3.11. Any reason you have not attempted an update?

    Have you tried replacing any of the other 22 drivers available from HP's web site for that model.

    I remain concerned that available memory is limited to 143.26 mb, but we will let that drop for now... but do not ignore entirely.

    Does your K8N8X - LA motherboard have the little electronic devices soldered onto the motherboard that are shaped like miniature barrels? Are they rounded or have round tops as if under pressure?
    Sometimes when a computer is misbehaving, we find that any component can be the cause of the problem... even a modem that is installed in a PCI slot but has never been used.
    Does your computer have components in PCI slots such as a Video Graphics card, ethernet card, modem, sound card. If so, remove all that you can and retest without them... even if just to rule out problem areas... running the computer with only hard drive, memory, and video graphics.
    What is the age of your system, and your configuration?
    What is the build date on the hard drive, as well as the brand and model.
    Have you cleaned your CPU fan and blade of any sticky dust, lint, and grunge?
    Did you run any "cleaning" software prior to the problems beginning. Often there is damage from these helpful "programs" that remove critical software components.
    Have you considered reinstalling everything from scratch, including reformatting the hard drive?
    Have you replaced the memory module with another, or run the free MemTest software for four hours or seven passes, whichever is longer?

    Have you added, or replaced components that are not part of the HP set?
    Do the apparent problems seem to occur when you try to run certain programs, or are the errors and blue screen totally random? Do they occur more frequently when cold, or after the computer has been running for a long time.

    I would consider removing Trend Micro, then running a fresh install of all the HP downloads, and other software... removing every bit of installed software that you can replace later.

    I would also temporarily replace the power supply with any other known good. HP power supplies are not famous for high quality... and any power supply can introduce problems if they have reached the end of their useful product life.

    Good luck. Keep us informed as to what works and what doesn't.
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