Blue screen on Window Vista

[CarlosKai]

Hi everyone.

Today when I turned on my pc a screen that says windows did not close properly.

This is the report page.

Firma con problemas:
Nombre del evento de problema: BlueScreen


Información adicional del problema:
BCCode: 1
BCP1: 82A410C5
BCP2: 00000000
BCP3: 0000FFFE
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0


Archivos que ayudan a describir el problema:
C:\Windows\Minidump\Mini071411-01.dmp
C:\Users\AppData\Local\temp\WER-49906-0.sysdata.xml
C:\Users\AppData\Local\temp\WER61A3.tmp.version.txt


hope someone can help me

 

[Mark56]

Is the PC still working, were you able to reboot it?

Pleasse post the minidump as follows.

First locate your minidump files, they are usually found by clicking on your C: drive, in windows explorer, then click on Windows to view the contents. If your operating system is installed under a different drive letter then look there. They should be stored under a file called minidump.The files will have a .dmp extension.

Zip up at least 6 of the most recent files into one zip folder and save on your desktop (if there are less than five just zip up what you have).

Below the reply box click on Go Advanced. Then scroll down until you see a button, Manage Attachments. Click on that and a popup-window opens.

Click on the Browse button, find the zip folder you made earlier and doubleclick on it.

Now click on the Upload button in the popup. When done, click on the Close this window button.

Enter your message-text, then click on Submit Message.