Windows 7 blue screen of thread error

Dear Sir/Mam
Am a Windows 7 user and from last 2 weeks am facing a error while working on win 7.
Whenever I try to disconnect my bluetooth headsets from windows 7 a blue screen flahes and system resets, this is what is shown afterwards:-

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88000E318A5
BCP3: FFFFF8800A624C00
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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Here are my system specs,
Processor - Intel(R) Pentium(R) CPU B950 @ 2.1 Ghz
Ram - 2Gb
64 Bit Operating system
Integrated graphics (processor)

Files related to above error


  • Windows 7 crash
    42.9 KB · Views: 2
Last edited:


Posts: 19,358   +8,493
Things you could try, (no guarantees)
Roll the system back to a time brefore the problem started happening.
Remove and re-install the Blue-tooth driver.

You say "headsets" I've had situations with mice where one mouse failed, and it kept taking out the driver, even when another good mouse was plugged in at the same time..

If you've already tried that, sorry, that's all I got.
2 GB of RAM is really light for a 64 bit OS.