Both my DVD DRIVES are gone

By RoccoWoodbridge ยท 6 replies
Aug 31, 2007
  1. Last night, i was prepping myself to upload the latest disc of the barrera set. But when i went to go find my dvd drives, both my drives dont show up anymore. I tried rebooting the computer and during the diagonostic screen/start up , i get a message that states

    Secondary Slave drive - ATAPI incompatible

    i went into to bios and tried auto detecting the drives , all of em seem to be alright except for one that says

    Secondary slave drive- not installed.

    I checked the connectors and cables and everything seems to be alright. Could anyone provide me some insight on this issue.

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Remove both drives from the Device Manager, reboot and see if Windows finds and reinstalls them
  3. RoccoWoodbridge

    RoccoWoodbridge TS Rookie Topic Starter Posts: 16

    Ok, i disected my problem further and tried a couple things. I went into the computer and i disconnected both connectors from the back of each drive and decided to only connect or drive at a time. I attached one of the connectors to the dvd rom drive and rebooted the computer and it recognized the dvd rom. Then i turned off the computer and connected the same connector to the dvd burner and then booted the computer up and this time, it didnt recognize the dvd burner and it gave me the secondary slave drive - imcompatible atapi.

    So my analysis on this is that i assume something has gone in my dvd burner, but it still opens up and if i put a disc in here , the light still blinks green.

    Any care to elaborate please, id greatly appreciate it
  4. iss

    iss TechSpot Chancellor Posts: 1,994

    The burner is ha probably developed some kind of hardware malfunction. if ti is a short and you keep playing with it and hooking it up you could end up toasting your mobo or PSU. I have seen it happen.
  5. mailpup

    mailpup TS Special Forces Posts: 7,182   +469

    I suspect the DVD burner has gone bad too. However, when you connected the DVD burner to the same connector, did you change the jumper to master?
  6. RoccoWoodbridge

    RoccoWoodbridge TS Rookie Topic Starter Posts: 16

    no , i did not do that, im not very experienced at doing these jumper settings. could someone walk me thru it or a post a link?

  7. Rik

    Rik Banned Posts: 3,814

    On the back of each drive there is a jumper fitted. I personally use the cable select (CS) setting as it can save a lot of hassle. Try it and see if it will work, if not, then its a trip to the shops for ya.
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