I'm having the "browser random redirect problem" combined with the "it boots ok in normal mode, but won't boot in safe mode" problem.
This situation is actually an improvement: after all MS updates were install a couple of days ago, booting this pc got only the BSOD until I used recovery console and removed the bad update (KB977165). Actually, I understand that the fact that this update causes the BSOD is a sign that there's a deeply buried virus somewhere.
The PC with the problem is a freind's Dell Inspiron 1300 laptop running XP home edition with all updates applied (except the one mentioned above). No windows disks are available for this pc; I used my own xp pro to get to the recovery console.
I get random sites using google or bing; IE or Firefox. I installed the MVPS HOSTS File and that reduced, but didn't eliminate the problem. I've serveral malware finders, which found and elminiated some things, but the problem is still there.
So now, I've done all 8 steps of your 8-step program:
1. The pc has Windows Firewall & MS Security Essentials.
2. I ran CCleaner cleaner and registry cleaner on both users on this pc. (it sure took a long time to wipe free space, and I sure was sad to see all the hotfix uninstall files disappear, being as how they had just been so useful in recovering from the BSOD problem).
3. I disabled windows firewall & security essentials; there is no p2p that I could see.
4. I ran malwarebytes quick scan, which found nothing.
5. I ran superantispyware, which found nothing.
6. I deleted all Java & installed most recent version.
7. I ran hijackthis.
8. I attached the logs to this message.
The random browser hijack is still there....
I;'ve run out of things to try and would sure appreciate some help. What next, please?
Ken
This situation is actually an improvement: after all MS updates were install a couple of days ago, booting this pc got only the BSOD until I used recovery console and removed the bad update (KB977165). Actually, I understand that the fact that this update causes the BSOD is a sign that there's a deeply buried virus somewhere.
The PC with the problem is a freind's Dell Inspiron 1300 laptop running XP home edition with all updates applied (except the one mentioned above). No windows disks are available for this pc; I used my own xp pro to get to the recovery console.
I get random sites using google or bing; IE or Firefox. I installed the MVPS HOSTS File and that reduced, but didn't eliminate the problem. I've serveral malware finders, which found and elminiated some things, but the problem is still there.
So now, I've done all 8 steps of your 8-step program:
1. The pc has Windows Firewall & MS Security Essentials.
2. I ran CCleaner cleaner and registry cleaner on both users on this pc. (it sure took a long time to wipe free space, and I sure was sad to see all the hotfix uninstall files disappear, being as how they had just been so useful in recovering from the BSOD problem).
3. I disabled windows firewall & security essentials; there is no p2p that I could see.
4. I ran malwarebytes quick scan, which found nothing.
5. I ran superantispyware, which found nothing.
6. I deleted all Java & installed most recent version.
7. I ran hijackthis.
8. I attached the logs to this message.
The random browser hijack is still there....
I;'ve run out of things to try and would sure appreciate some help. What next, please?
Ken