!!! BSOD most often when playing WOW !!!

By micod2000 · 10 replies
May 9, 2006
  1. Hi everybody,

    I get a BSOD when playing WOW : here is the debugging result of the minidump file generated by this error :

    The exact error code is 0x1000008e (0xc0000005, 0xbf8b7377, 0x f793e898,
    0x00000000) and i found nothing on the net about it !!! :mad:

    Recently it happened while surfing on the net ...

    Summary of my system :

    - Win XP PRO SP2
    - AMD Athlon XP 3200+
    - 2x512 MO DDR PC3200
    - MSI K7N2 DELTA2 Platinum (NFORCE2 Gigabit)
    - 2x250 GB HITACHI DESKSTAR 7K250 in a RAID 0 configuration (NVRAID)
    - ASUS V8460 ULTRA DELUXE (GeForce 4 Ti4600)

    I already checked every piece of my hardware :
    - 24H of MEMTEST86+ for the RAM : nothing
    - 24H of prime95 torture test : nothing
    - MB seems physically OK

    2 doubts : my videocard is pretty old and i wonder if my RAID 0 array is OK ...

    Does anybody can help me out to analyse this and solve my problem ?

    Thanks a lot ! :D
  2. WinDoWsMoNoPoLy

    WinDoWsMoNoPoLy TS Rookie Posts: 252

    Update your video drivers at the nvidia website. There was a similar error with nVidia cards in WC3TFT. Updating the drivers fixed that. Sadly, i have no idea how to read minidumps :p

    Also, i have never even heard of that model of video card and being as WoW runs with D3D or OpenGL it may not be able to handle it. But still, update your drivers search the Blizzard Forums for this such error. Read the WoW game box for the minimum system requirements and then compare to your video card. Check to see if the video card fan is running along with all the other fans.

    I would just wait for someone to tell you what your minidump says as it will pinpoint the problem.
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go HERE and follow the instructions.

    If that doesn`t help. Zip 5 or 6 of your latest minidumps together and attach them here.

    Regards Howard :wave: :wave:
  4. Spike

    Spike TS Evangelist Posts: 2,168

    quite simply, it says there's a DRIVER_FAULT in win32k.sys

    It's difficult to make a definitive diagnosis from only one minidump though.
  5. micod2000

    micod2000 TS Rookie Topic Starter


    Here are my zipped 4 minidump files ... I have only four of these files because my paging file was not on C: drive untill a few weeks ago ...

    Very big thanks for helping me out ! :grinthumb
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    1 minidump crashes at ntoskrnl.exe. This is the Windows bootup kernel file. It has a bugcheck of CD.

    3 minidumps crash at win32k.sys. This is the Windows Multi-User Win32 Driver. They have a bugcheck of 8E.


    The driver allocated n bytes of memory from the special pool. Subsequently, the system referenced more than n bytes from this pool. This usually indicates a system-driver synchronization problem.


    A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

    Check that all your drivers are upto date, including your chipset drivers.

    Check for any bios upgrades that may be available.

    Regards Howard :)
  7. micod2000

    micod2000 TS Rookie Topic Starter

    All my drivers and BIOS are up to date ... Sorry for the first minidump file : it was normally issued when running verifier.exe on a faulty driver ... in my case it was aspi32.sys because i installed ADAPTEC ASPI layer in order to rip CD's using AUDIOGRABBER from my DVD drive : i solved the problem so i deleted the ASPI layer because it was generating error messages in the event viewer.

    Do you have another suggestions to my problem ?
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Did you run the tests in the link I gave you? If so, what were the results?

    This is only a suggestion and may or may not help. Maybe try doing a Windows repair as per this thread HERE.

    Regards Howard :)
  9. micod2000

    micod2000 TS Rookie Topic Starter

    - RAM tested with MEMTEST86+ : nothing
    - chkdsk ran and Drive Fitness Test on my 2 HITACHI drives : nothing
    - Page file resetted : did not help ...

    I will test with a 1GB kit of KINGSTON HyperX memory from my father system to see if it's better.

    I will get also a new AGP video card : ASUS AX800XL 256MB and let you know if it helps. My actual GPU is at 57°C idle !!!

    Otherwise, i have no lead ! :mad:

    NOTE : Why does the result of windbg on the minidump i posted at the beginning of this post pinpoint something around the keyboard ? Does something with my keyboard is wrong ?
  10. WinDoWsMoNoPoLy

    WinDoWsMoNoPoLy TS Rookie Posts: 252

    What Service Pack are you using? I have had an issue with a game before after updating to SP2 where it would seemingly randomly crash usually around 30 minutes of play. I went back to SP1 which i still am using and it never did it again. You could try going to a different SP.
  11. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Micod2000,

    Your version of nVidia Display card driver and daemon tools have known software problem. Install nVidia Display Card Driver 78.xx and un-install daemon tool.
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