My first post to this forum (joined today), so hope I get this right.
My wife has a laptop that has suddenly developed a problem.
Problem
When using an external projector, the machine will - most of the time and in varying situations - blue-screen with messages akin to PAGE_FAULT_IN_NONPAGED_AREA. This is a new problem, as she has been using the same projector with this laptop for years. The error seems to be related to switching the laptop's output to/from the external projector.
The error message I got when trying to recreate my wife's problems is:
PAGE_FAULT_IN_NONPAGED_AREA
Address 8045ABB3, base at 80400000, Date Stamp 45ec3c8f - ntoskrnl.exe
Setup
Toshiba Portege 2000 running Windows 2000 Professional, version 5.0.2195 Service Pack 4 Build 2195.
Processor x86 Family 6 Model 11 Stepping 1 GenuineIntel ~746 Mhz
Memory 256Mb
Video adapter: Trident Video Accelerator CyberBlade XP Ai1 v5.9030-008M.22ICD, driver: Trident 5.0.2195.139, date 1/28/2002
What I have tried
Ran WinDbg (result attached)
Searched forums for issues related to ntoskrnl.exe
Checked that the video driver is the latest one recommended by Toshiba (it is)
Ran a disk check and defrag
I am unable to run a memory test as the Portege has no floppy or CD drive, is not capable of booting from a USB stick, the PCMCIA CD drive I have that it will boot from does not seem to read CD-ROMs created on my main system and I can't find my USB floppy...
It seems logical that the problem would lie with the video adapter, but as I said it is the right one. Can these things just get corrupted spontaneously? How do I check?
My wife depends on this system to do her freelance lecturing work and any help would really be appreciated. Handing it over to the local PC shop is likely to screw more things up than it will solve...
Attachments:
WinDbg result
A few minidumps
msinfo32 output
My wife has a laptop that has suddenly developed a problem.
Problem
When using an external projector, the machine will - most of the time and in varying situations - blue-screen with messages akin to PAGE_FAULT_IN_NONPAGED_AREA. This is a new problem, as she has been using the same projector with this laptop for years. The error seems to be related to switching the laptop's output to/from the external projector.
The error message I got when trying to recreate my wife's problems is:
PAGE_FAULT_IN_NONPAGED_AREA
Address 8045ABB3, base at 80400000, Date Stamp 45ec3c8f - ntoskrnl.exe
Setup
Toshiba Portege 2000 running Windows 2000 Professional, version 5.0.2195 Service Pack 4 Build 2195.
Processor x86 Family 6 Model 11 Stepping 1 GenuineIntel ~746 Mhz
Memory 256Mb
Video adapter: Trident Video Accelerator CyberBlade XP Ai1 v5.9030-008M.22ICD, driver: Trident 5.0.2195.139, date 1/28/2002
What I have tried
Ran WinDbg (result attached)
Searched forums for issues related to ntoskrnl.exe
Checked that the video driver is the latest one recommended by Toshiba (it is)
Ran a disk check and defrag
I am unable to run a memory test as the Portege has no floppy or CD drive, is not capable of booting from a USB stick, the PCMCIA CD drive I have that it will boot from does not seem to read CD-ROMs created on my main system and I can't find my USB floppy...
It seems logical that the problem would lie with the video adapter, but as I said it is the right one. Can these things just get corrupted spontaneously? How do I check?
My wife depends on this system to do her freelance lecturing work and any help would really be appreciated. Handing it over to the local PC shop is likely to screw more things up than it will solve...
Attachments:
WinDbg result
A few minidumps
msinfo32 output