patricia016
Posts: 6 +1
Good day! Can you help me with my problem? Whenever I start up my laptop I will get Blue Screen. The only new applications/drivers I consciously installed are the mouse I borrowed from my friend and a copy of a game that I did not even install. I used up an online minidump reader and here is its analysis... I'm running a Sony Vaio S Series Windows 7 Home Premium (64-bit) THANKS!
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03201000 PsLoadedModuleList = 0xfffff800`03445890
Debug session time: Sat Apr 25 01:45:51.379 2015 (UTC - 4:00)
System Uptime: 0 days 0:00:46.800
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009611260, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004253a2c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
FAULTING_IP:
atikmpag+7a2c
fffff880`04253a2c 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0472f888 fffff880`042fa134 : 00000000`00000116 fffffa80`09611260 fffff880`04253a2c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0472f890 fffff880`042f9e3e : fffff880`04253a2c fffffa80`09611260 fffffa80`08528d50 fffffa80`08784410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0472f8d0 fffff880`04a0ff13 : fffffa80`09611260 00000000`00000000 fffffa80`08528d50 fffffa80`08784410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0472f900 fffff880`04a39cf1 : 00000000`ffffffff 00000000`00000870 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0472f9e0 fffff880`04a38437 : 00000000`00000102 00000000`00000000 00000000`00000870 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0472fa10 fffff880`04a0b2d2 : ffffffff`ff676980 fffffa80`08784410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0472fab0 fffff880`04a37ff6 : 00000000`00000000 fffffa80`08528d50 00000000`00000080 fffffa80`08784410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0472fbc0 fffff800`03514b8a : 00000000`037e3cf0 fffffa80`08445a00 fffffa80`042ceb30 fffffa80`08445a00 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0472fc00 fffff800`032678e6 : fffff800`033f2e80 fffffa80`08445a00 fffff800`03400cc0 77636c57`7477594a : nt!PspSystemThreadStartup+0x5a
fffff880`0472fc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
atikmpag+7a2c
fffff880`04253a2c 4883ec28 sub rsp,28h
SYMBOL_NAME: atikmpag+7a2c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ef2ca56
FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Followup: MachineOwner
---------
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03201000 PsLoadedModuleList = 0xfffff800`03445890
Debug session time: Sat Apr 25 01:45:51.379 2015 (UTC - 4:00)
System Uptime: 0 days 0:00:46.800
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009611260, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004253a2c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
FAULTING_IP:
atikmpag+7a2c
fffff880`04253a2c 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0472f888 fffff880`042fa134 : 00000000`00000116 fffffa80`09611260 fffff880`04253a2c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0472f890 fffff880`042f9e3e : fffff880`04253a2c fffffa80`09611260 fffffa80`08528d50 fffffa80`08784410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0472f8d0 fffff880`04a0ff13 : fffffa80`09611260 00000000`00000000 fffffa80`08528d50 fffffa80`08784410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0472f900 fffff880`04a39cf1 : 00000000`ffffffff 00000000`00000870 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0472f9e0 fffff880`04a38437 : 00000000`00000102 00000000`00000000 00000000`00000870 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0472fa10 fffff880`04a0b2d2 : ffffffff`ff676980 fffffa80`08784410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0472fab0 fffff880`04a37ff6 : 00000000`00000000 fffffa80`08528d50 00000000`00000080 fffffa80`08784410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0472fbc0 fffff800`03514b8a : 00000000`037e3cf0 fffffa80`08445a00 fffffa80`042ceb30 fffffa80`08445a00 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0472fc00 fffff800`032678e6 : fffff800`033f2e80 fffffa80`08445a00 fffff800`03400cc0 77636c57`7477594a : nt!PspSystemThreadStartup+0x5a
fffff880`0472fc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
atikmpag+7a2c
fffff880`04253a2c 4883ec28 sub rsp,28h
SYMBOL_NAME: atikmpag+7a2c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ef2ca56
FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Followup: MachineOwner
---------