Hello,
I've come here as my last solution... since Microsoft support and ASUS support couldn't help me... If any of you could help me, I'd be very grateful!
I have been experiencing problems since I constructed this new computer 2 weeks ago. My problem is that, often, when copying a folder from my IDE Samsung hdd to my SATA-II Seagate hdd, I get the Stop error with the code 0x24, indicating the Ntfs.sys driver.
Also, often when deleting a folder from the Seagate drive, after all the files have been deleted and all that is left to remove is the empty folder, I get the Stop error 0x4E. I must say that, in each case that I had these errors, the FAILURE_BUCKET_ID and most of the STACK_TEXT was the same for all errors of the same type! For the 0x24, the FAILURE_BUCKET_ID was Ntfs!NtfsDereferenceQuotaControlBlock+11, and for the 0x4E it was nt!MmZeroPageThread+250.
My system hardware specs are:
Asus P5Q-E motherboard
Intel Q9550 processor
2x1GB Corsair TWIN2X-8500C5D 1066 Mhz (I left the default configuration in BIOS for these)
Gigabyte Geforce 8600GT
Seagate SATA-II 500GB (AHCI enabled in BIOS)
Samsung SP2514N 250GB IDE (set as master, connected to the Marvell88SE61xx IDE port on the board)
ASUS IDE DVD-RW (set as slave. connected to the Marvell port through the same cable as the Samsung HDD)
Corsair 450W PSU
I don't do any overclocking
My system drivers and BIOS installed:
I'm using Windows XP SP3
BIOS version 1.1.0.L70d (this is what the board came with)
Marvell SCSI/RAID controller v1.2.0.60
Intel Matrix Storage Manager v800103
Intel P45 ICH10R Chipset v9001009
Things I've done to try to solve the problem:
Ran CHKDSK. There were no problems found.
Installed the latest drivers - the problem was not solved.
Scanned for viruses and I didn't find any. (Scanned with Kaspersky)
Checked the RAM with memtest86+ (3 passes), checked the Seagate HDD with Seatools... there were no problems found.
I have yet to install the latest BIOS, because from what I saw on the ASUS site, most of the improvements listed were only for memory compatibility. But my Corsair memories are fully supported, as it is said in the User's Manual.
I really hope you could help me. I've been struggling with this issue for almost 2 weeks!
I've come here as my last solution... since Microsoft support and ASUS support couldn't help me... If any of you could help me, I'd be very grateful!
I have been experiencing problems since I constructed this new computer 2 weeks ago. My problem is that, often, when copying a folder from my IDE Samsung hdd to my SATA-II Seagate hdd, I get the Stop error with the code 0x24, indicating the Ntfs.sys driver.
Also, often when deleting a folder from the Seagate drive, after all the files have been deleted and all that is left to remove is the empty folder, I get the Stop error 0x4E. I must say that, in each case that I had these errors, the FAILURE_BUCKET_ID and most of the STACK_TEXT was the same for all errors of the same type! For the 0x24, the FAILURE_BUCKET_ID was Ntfs!NtfsDereferenceQuotaControlBlock+11, and for the 0x4E it was nt!MmZeroPageThread+250.
My system hardware specs are:
Asus P5Q-E motherboard
Intel Q9550 processor
2x1GB Corsair TWIN2X-8500C5D 1066 Mhz (I left the default configuration in BIOS for these)
Gigabyte Geforce 8600GT
Seagate SATA-II 500GB (AHCI enabled in BIOS)
Samsung SP2514N 250GB IDE (set as master, connected to the Marvell88SE61xx IDE port on the board)
ASUS IDE DVD-RW (set as slave. connected to the Marvell port through the same cable as the Samsung HDD)
Corsair 450W PSU
I don't do any overclocking
My system drivers and BIOS installed:
I'm using Windows XP SP3
BIOS version 1.1.0.L70d (this is what the board came with)
Marvell SCSI/RAID controller v1.2.0.60
Intel Matrix Storage Manager v800103
Intel P45 ICH10R Chipset v9001009
Things I've done to try to solve the problem:
Ran CHKDSK. There were no problems found.
Installed the latest drivers - the problem was not solved.
Scanned for viruses and I didn't find any. (Scanned with Kaspersky)
Checked the RAM with memtest86+ (3 passes), checked the Seagate HDD with Seatools... there were no problems found.
I have yet to install the latest BIOS, because from what I saw on the ASUS site, most of the improvements listed were only for memory compatibility. But my Corsair memories are fully supported, as it is said in the User's Manual.
I really hope you could help me. I've been struggling with this issue for almost 2 weeks!
Code:
[B][U]NTFS_FILE_SYSTEM (24) [/U][/B]
Arguments:
Arg1: 001902fe
Arg2: bad23910
Arg3: bad2360c
Arg4: ba59cb9d
Debugging Details:
EXCEPTION_RECORD: bad23910 -- (.exr 0xffffffffbad23910)
ExceptionAddress: ba59cb9d (Ntfs!NtfsDereferenceQuotaControlBlock+0x00000011)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000005
Attempt to read from address 00000005
CONTEXT: bad2360c -- (.cxr 0xffffffffbad2360c)
eax=00000001 ebx=879ee558 ecx=e13d9d64 edx=e1332818 esi=bad23a58 edi=80546934
eip=ba59cb9d esp=bad239d8 ebp=bad23a08 iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286
Ntfs!NtfsDereferenceQuotaControlBlock+0x11:
ba59cb9d 8b5004 mov edx,dword ptr [eax+4] ds:0023:00000005=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
READ_ADDRESS: 00000005
BUGCHECK_STR: 0x24
[B]DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE[/B]
LAST_CONTROL_TRANSFER: from ba578c44 to ba59cb9d
STACK_TEXT:
[B]bad23a08 ba578c44 88006100 e13d9d64 88006260 Ntfs!NtfsDereferenceQuotaControlBlock+0x11
bad23a30 ba527587 879ee558 bad23a58 bad23a63 Ntfs!NtfsDeleteFcb+0x108[/B]
bad23a7c ba548e7c 879ee558 88006100 e13d9cc8 Ntfs!NtfsTeardownFromLcb+0x1fd
bad23ad4 ba5237a4 879ee558 e13d9d90 e13d9f28 Ntfs!NtfsTeardownStructures+0x125
bad23b00 ba5466b5 879ee558 013d9d90 e13d9f28 Ntfs!NtfsDecrementCloseCounts+0x9e
bad23b84 ba546454 879ee558 e13d9d90 e13d9cc8 Ntfs!NtfsCommonClose+0x398
bad23c24 804ef18f 88006020 8794d3f0 00000002 Ntfs!NtfsFsdClose+0x21f
bad23c34 b0e44d00 8794d400 882271d0 88489b08 nt!IopfCallDriver+0x31
WARNING: Stack unwind information not available. Following frames may be wrong.
bad23cdc b0e474e3 0026b948 8794d3f0 804ef18f klif+0x12d00
bad23d30 805bb466 00489b08 00000000 88489af0 klif+0x154e3
bad23d4c 805266ca 88489b08 00000000 00000000 nt!ObpRemoveObjectRoutine+0xe0
bad23d64 8050a88a 806e6aa8 879eac20 80561db4 nt!ObfDereferenceObject+0x4c
bad23d8c 8050c0c9 e345b590 00000000 89e33da8 nt!MiSegmentDelete+0xec
bad23dac 805cff64 00000000 00000000 00000000 nt!MiDereferenceSegmentThread+0xa7
bad23ddc 805460de 8050c022 00000000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
FOLLOWUP_IP:
Ntfs!NtfsDereferenceQuotaControlBlock+11
ba59cb9d 8b5004 mov edx,dword ptr [eax+4]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Ntfs!NtfsDereferenceQuotaControlBlock+11
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Ntfs
[B]IMAGE_NAME: Ntfs.sys[/B]
DEBUG_FLR_IMAGE_TIMESTAMP: 48025be5
STACK_COMMAND: .cxr 0xffffffffbad2360c ; kb
FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsDereferenceQuotaControlBlock+11
BUCKET_ID: 0x24_Ntfs!NtfsDereferenceQuotaControlBlock+11
Followup: MachineOwner
**************************************************************************************
[B][U]PFN_LIST_CORRUPT (4e)[/U][/B]
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000008f, The free or zeroed page listhead is corrupt
Arg2: 00062008, new page
Arg3: 0007f188, old page
Arg4: 00000000, 0
Debugging Details:
BUGCHECK_STR: 0x4E_8f
CUSTOMER_CRASH_COUNT: 2
[B]DEFAULT_BUCKET_ID: DRIVER_FAULT[/B]
PROCESS_NAME: System
LAST_CONTROL_TRANSFER: from 8051cbb4 to 804f9f33
STACK_TEXT:
[B]bacc37f8 8051cbb4 0000004e 0000008f 00062008 nt!KeBugCheckEx+0x1b
bacc3840 80698b94 89e404b0 00000000 00000044 nt!MmZeroPageThread+0x250[/B]
bacc3dac 805cff64 80084000 00000000 00000000 nt!Phase1Initialization+0x1288
bacc3ddc 805460de 8069790c 80084000 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MmZeroPageThread+250
8051cbb4 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!MmZeroPageThread+250
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4802516a
[B]IMAGE_NAME: memory_corruption[/B]
FAILURE_BUCKET_ID: 0x4E_8f_nt!MmZeroPageThread+250
BUCKET_ID: 0x4E_8f_nt!MmZeroPageThread+250
Followup: MachineOwner