Can database be retrieved?

By randyhawk ยท 7 replies
Jul 13, 2008
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  1. i am part od management of taxi despatch company engage in despatch bussiness, but due to nag and various problem with our software we decided to go with another company and changed our software, now our problem is that all our database like all addresses and names of customer is in old system and previous company refused to provide us information even that we are willing to pay for it,,,is there any company or facility which can retrieve our vital information
  2. ITGuy702

    ITGuy702 TS Member Posts: 70

    • Do you or someone in your company manage the database?
    • Or has this old company been the ones to manage it?
    • What kind of database is it (MS SQL Server, MySQL, Oracle, etc.)?

    Forgive me if I am not understanding your posts correctly, but you may just be able to configure the new software to point to your existing database.
  3. cfitzarl

    cfitzarl TechSpot Chancellor Posts: 1,975   +9

    Do you have access to the database or no?

    As ITGuy said, we need to know what kind of database it is as well.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Is the "Old System" even about anymore? Or has the new system just overwritten the entire old system.?

    Before updating to the new system, someone should have suggested backing up any old data (also a backup in some type of readable format without needing the old system to open it again)

    You did backup first?
  5. randyhawk

    randyhawk TS Enthusiast Topic Starter Posts: 76


    no the new system is new and has got diffrerent machines, its totally different and second no body has got access to data base in our company
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    So no one is doing backups?

    I'd suggest turn on the old system again and work out how to back it up (or export or whatever the save data externally option is)
  7. randyhawk

    randyhawk TS Enthusiast Topic Starter Posts: 76

    there is no option for that....for this you have to understand how our system works
    this is taxi diapatch company
    we take call from differant addresses which are connected with there telephone numbers
    next times when a calltaker takes a call the address pops out on his screeen when telephone number is same
    so its easy, he does not have to type all address
    and that saves time
    i hope you got this
  8. jobeard

    jobeard TS Ambassador Posts: 11,177   +989

    If the old systems are still available AND the software stored the data on it, then
    there's a chance. Was there only ONE computer?

    If you had a subscription service and the data was stored by them, you can go back
    to that service.

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